Donor Relations Specialist

University of Maryland, Baltimore
Maryland, United States
$56,000.00 - $64,000.00
Closing date
Oct 11, 2022

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Position Type
Fundraising, Donor Relations
Employment Type
Full Time
The University of Maryland, Baltimore (UMB) School of Dentistry (UMSOD) has an exciting opportunity available for a Donor Relations Specialist in the Office of Development and Alumni Relations. The Donor Relations Specialist is a critical staff member who stewards all donors to the School of Dentistry to thank them for their gift and inform them of how their gift is used. This individual is also a critical connection to endowment donors who generously give permanent funds within the UMB Foundation to provide scholarship support and money for patient care, teaching, and research. This individual is the primary relationship manager with these important alumni and friends of the School of Dentistry. This individual performs many important tasks, including annual reports on major grants given to the School of Dentistry, such as the multi-million-dollar ones from the Maryland E-Innovation Fund (MEIF). 

UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development. Exempt regular staff receive a generous leave package that includes over 4 weeks of vacation accrued each year, paid holidays, unlimited accrual of sick time, and comprehensive health insurance and retirement options; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job).

UMB employees are strongly encouraged to follow all CDC recommendations related to COVID-19 vaccinations and booster doses. Employees whose job duties require them to work in clinical settings or at clinical or field sites continue to be subject to the vaccine requirements of those sites. For additional information on protocols and exemptions, please visit the" href="" target="_blank">COVID-19 website.

Essential Functions:

    Coordinates information tracking processes regarding acknowledgment, recognition, on-going communications and continued stewardship of past and current major and planned giving donors to enhance their relationship with the University and increase the likelihood of continued contributions. Design, document and implement a systematic and integrated donor relations program that encompasses donor acknowledgments, endowment status reports, communications and events. Devise and use consistent, accurate and appropriate information-sharing mechanisms for stewarding prospects and donors. Generate creative solutions for stewarding and recognizing donors, strategically and proactively lead donor engagement strategies, and assist the School-based philanthropy staff in establishing and coordinating individualized stewardship plans for major and planned giving donors. Coordinate and manage all stewardship mailing and outreach activities, including regular communication and special events. Work collaboratively with the Associate Dean to compose letters to major donors and create donor awards and recognition at appropriate giving levels. Manage memberships in the alumni and stewardship programs and other giving clubs, committees, and affiliations in the donor database. Track special acknowledgments; prepare special acknowledgements; be aware of need for special acknowledgments when necessary. Prepare endowment report templates, maintain endowment information in the donor database, and prepare the endowment reports to donors. Ensure strategic alignment with School- and University-wide goals and objectives. Develop metrics and associated quality assurance monitoring to evaluate ongoing programs and controls. Assist in compilation and preparation of donor analyses, trends, and reports. Prepare for meetings, provide daily administration and support activities for the office, and oversee procurement purchases and expenses. Performs other duties as assigned.
  Qualifications    Education: Bachelor's degree.

Experience: Three (3) years progressively building a background in the various philanthropic functions or customer or client relations. Experience with donor or customer data maintenance, donor relations and stewardship, gift administration, or advancement services preferred.  Prior experience in higher education preferred.

Other: Equivalent years of related experience may be substituted for a bachelor’s degree.

Knowledge, Skills, and Abilities:

Knowledge of position requirements. Knowledge of all applicable requirements, regulations, and laws. Skill in effective use of applicable technology/systems. Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Ability to work cooperatively with others and independently. Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.

Hiring Range: Mid $50,000s to mid $60,000s, commensurate with education and experience.

UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy.

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