Development Director, Annual Fund & Membership

The Nelson-Atkins Museum of Art invites all people to explore the art in its care, and through its vast collections, the depths, and complexities of human experiences.   We strive to create a sense of belonging, where staff and volunteers can do meaningful work connecting people to art. We create an informed, invested group of staff and volunteers through shared values and open, direct, and respectful communication. We embrace IDEAS (Inclusion, Diversity, Equity, Access, and Sustainability) in every aspect of our ideals and aspirations, as we believe these values to be paramount to success.   Each staff member and volunteer will embody the institution’s commitments and agrees to exhibit behaviors that align with them. We hold one another to these expectations so that, together, we may know, own, energize and sustain our culture and the institution for generations to come.   *The Nelson-Atkins Museum of Art requires all employees be fully vaccinated against COVID-19 or have received at least one vaccine shot prior to the first day of work. This position requires on-site work at the museum.   Development Director, Annual Fund & Membership The Development Director is responsible for the overall strategy and success of the museum’s individual membership program (FOA) and the division’s Annual Fund initiative.  Is responsible for the supervision of assigned staff, goal achievement, data analysis/forecasting and appropriate fiscal management through usage of the museums CRM. This position will provide innovative ideas to broaden the base of support. A key to success will be the ability to upgrade donors to the next level.    KEY ACCOUNTABILITIES/ESSENTIAL FUNCTIONS

1. Development: Develop strategies to increase membership and financial support for Friends of Art membership program in order to achieve annual revenue goals.
2. Staff Management & Development: Responsible for hiring, performance management, coaching and general management of department leaders ensuring direct reports have the tools, resources, and support to be successful in their roles. Provides opportunities for development (training) and holds each accountable for their performance.
3. CRM: Provide tactical CRM support for membership and annual fund (build extractions, lists, segment data, etc.
4. Data Analytics: Working within the museum’s CRM system, develops strategies through relevant data analytics; track revenue, forecast for future projections and extract data to inform membership decisions.
5. Acquisitions/Solicitations: Manage the tactical implementation of direct mail appeals from start to finish: set strategy, write copy, oversee design, and print, select and segment lists, coordinate with mail house, track, report and analyze performance within both revenue and expense budgets.
6. Fiscal Management: Identifies and analyzes needs for changing the department’s plans or budgets by consistently monitoring relevant s budgets/timetables, prioritizing, and adjusting as necessary, and informing as appropriate.
7. Collaboration: Collaborate with Guest Services staff to train front line staff to conduct membership sales and renewals experiences, benefit fulfillment, and general member customer service.
8. Other: Complete all other duties as assigned or requested for the general support of the organization.

Position Requirements

• Bachelor’s Degree in a related field or equivalent combination of education and experience.
• Three to five years previous supervisory experience, specifically with performance management and team development.
• Three to five years experience working with membership and/or donors. 
• Proven track record of developing and overseeing successful fundraising campaigns. 
• Knowledge of fundraising principles, techniques, and ethics; an understanding of annual giving and membership strategies.
• Highly proficient/aptitude with Client Relationship software (CRM), such as Tessitura.
• Experience managing budgets ($210,000 department budget).
• Experience in large-scale fundraising and donor events as the incumbent will Plan and implement 20 annual membership events including the annual YFA fundraiser, Party Arty.

Core Competencies

• Emotional Intelligence: High EQ (emotional intelligence) with experience managing and building positive relationships with cross-functional teams.
• Inclusion: Including and integrating all people and groups; respecting people from all backgrounds and cultures; understanding, accepting, and valuing differences between people
• Communication Skills: Ability to interact professionally with all levels of internal staff and with external stakeholders. Strong interpersonal communication skills; diplomatic and collaborative work style. Excellent public speaking skills and ability to work with multiple audiences.
• Organization Skills: Ability to establish priorities, meet deadlines, and handle numerous assignments concurrently.
• Analytical Thinking: Simplifies complex situations in a systematic, logical manner by identifying issues, making comparisons, setting priorities and assessing implications. Ability to implement complex processes. Establish policies, systems, and procedures, with a particular emphasis on professionalism and ethical standards for soliciting, acknowledging, tracking, and reporting gifts.
• Integrity: Demonstrating honesty and a consistent and uncompromising adherence to strong moral and ethical principles and values.
• Service Focus: Highly responsive and resourceful; strong propensity to provide excellent service and support internally and externally with a professional and approachable manner.
• Technical Acumen: Well versed in technology and/or the ability to identify the technologies that have impact on the growth and sustainability of the museum and to attain the knowledge required to leverage the power of those technologies in the daily job.

 Position Specifications

Salary Grade Starting Salary Grade 9 $83,000-$93,330 per year FLSA Classification Exempt Working Conditions This position frequently attends membership events that occur in the evening and/or weekends. While performing the duties of this job, the employee must occasionally lift and/or move items weighing up to 10 pounds. The employee is frequently required to sit in a stationary position for extended periods while using a computer/laptop/tablet to attain and communicate information. The employee will occasionally traverse from one location to another throughout the museum. The noise level in the work environment is usually moderate. Provides a high level of support for Sr. Development Director, Fundraising Strategy with future growth strategies for the department. Leadership and staffing of the Museum’s membership program will often require evening and weekend commitments in order to meet desired outcomes and goals.

 Non-Discrimination

The Nelson-Atkins is an equal opportunity employer and strongly encourages applications from people of color, persons with disabilities, women, and LGBTQ+ applicants.

The Nelson-Atkins Museum of Art is an Equal Opportunity Employer and does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need. For individuals with disabilities who would like to request an accommodation, please contact the Human Resources Department.

The Nelson-Atkins Museum of Art conducts pre-employment background checks as part of our selection process.