Donor Relations Coordinator

The Donor Relations Coordinator assists the Associate Director of Donor Relations in executing strategy for donor programming and communications to ensure that donors of the Fine Arts Museums of San Francisco receive the highest quality experience and service. The Donor Relations Coordinator will also support the Individual and Major Giving team in the cultivation, solicitation, and stewardship of individual donors (contributions of $2,500 and above). 

Typical Duties and Responsibilities: 

1. Coordinates list pull and review, data clean up, mailing schedules, and letter preparation for Annual Giving renewal program, acquisitions, and additional special campaigns.
2. Coordinates donor benefit fulfillment, including VIP tours, travel program, events, and other benefits. Collaborates with facilities and events teams to implement special programming. Provides customer service as needed. 
3. Assists Associate Director of Donor Relations with the implementation of year-round donor communications plan, including overseeing schedule deadlines, coordinating review, maintaining distribution lists, and analyzing data to ensure maximum impact and ongoing effectiveness of plans. Attends meetings to capture minutes.
4. Draft donor communications, including select solicitation letters, donor magazine, e-news, website, and other digital platforms.
5. Assists with developing program materials and marketing collateral, including program brochure and Fine Arts magazine. Works with the marketing team to conceptualize the creative look and feel of campaigns. Provides copy writing and editing as needed.
6. Assists with planning and implementation for all relevant donor and cultivation events, including attendance at events.
7. Researches and prepares confidential donor and prospect reports, using both internal and external sources of information, for use by member/donor relationship managers in cultivating and soliciting prospects. 
8. At the discretion of solicitors, attends select donor meetings to aid in coordinating follow-up proposals and record-keeping. Maintains and updates donor records accordingly to reflect all activities, in collaboration with Donor Information Services and Finance.
9. Coordinates mailing and filing for Individual and Major Giving, and supervises volunteers for related projects.
10. Proactively helps with Individual and Major Giving team and departmental operations as needed. Performs other duties as assigned.             

Minimum Qualifications: 

Education: Bachelor's Degree preferred. 

Work Experience: Two years of experience working in a development office with a background in fundraising principles, museum or cultural organization experience strongly desired. 

Skills and Abilities: 

• Ability to implement fundraising principles and techniques, with knowledge of fundraising ethics.
• Excellent organizational, writing, and communication skills.
• Strong interpersonal skills and the ability to deal professionally with a wide range of people, including staff, board members, donors, and volunteers.
• Ability to take direction, manage multiple priorities, meet deadlines, and take initiative.
• Proficiency in MS Word, Excel, and donor database software.
• Available to work nights and weekends as needed for events or deadlines.
• Proficiency in prospect research, social media, Raiser's Edge and Salesforce CRM systems, and presentation software preferred.
• Knowledge of art preferred. 

Additional:

COFAM is committed to advancing career opportunities for a diverse pool of qualified and capable talent, centering equity and inclusion across all aspects of our recruitment strategy.

Step 1 - Start of the pay range is $28.91 per hour

This is a union position eligible for the Museums' benefits package, including medical, dental, and vision insurance plus a generous time off package.

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Application Deadline: Thursday, September 29, 2022

If you require an alternative method of completing this application please contact humanresources@famsf.org.

All new COFAM employees are required to be vaccinated against COVID-19 as a condition of employment. Please contact humanresources@famsf.org with any questions.

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COFAM is the Corporation of Fine Arts Museums and is the privately funded non-profit corporation which supports the Fine Arts Museums of San Francisco, a department of the City and County of San Francisco.

COFAM is proud to be an equal opportunity employer and is committed to a policy of nondiscrimination in all phases of employment in accordance with all federal, state, and local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Comprising the de Young Museum in Golden Gate Park and the Legion of Honor in Lincoln Park, we are the largest public arts institution in the City of San Francisco and one of the largest art museums in the United States. The de Young, designed by Herzog & de Meuron and located in Golden Gate Park, showcases American art from the 17th through the 21st centuries, international contemporary art, textiles and costumes, and art from the Americas, the Pacific, and Africa. The Legion of Honor displays a collection of over 4,000 years of ancient and European art including Auguste Rodin's The Thinker and houses the Achenbach Foundation for Graphic Arts in a Beaux-Arts style building overlooking Lincoln Park and the Golden Gate Bridge.