HIAS seeks an experienced Digital Marketing Manager to work with
the Digital Engagement team in the Communications department to
support, manage and drive forward the growth of our digital
- Works closely with the Director, Digital Engagement to develop
and manage multi-channel digital campaigns that help HIAS achieve
its advocacy, fundraising, engagement and acquisition goals.
- Coordinates planning and development of the email calendar with
teams inside and outside of the Communications department, as well
as outside consultants.
- Oversees the Global Update, HIAS’ monthly newsletter, including
writing the email copy.
- Works with outside consultants on paid and earned acquisition
strategies, including online advertising on social media, search
marketing, list chaperones, list appends or other strategies as
- Works with the Social Media Specialist and others to ensure
successful promotion and engagement of our campaigns, events,
- Assists in developing and producing reports to track and
analyze KPIs relevant to email and paid advertising, and
- Oversees development of graphics and other digital collateral,
working with internal resources and outside vendors as
- Participates in ongoing development of HIAS’ communications
strategy, training of staff in communications best practices.
- Performs other tasks as assigned.
QUALIFICATIONS & REQUIREMENTS:
- Undergraduate degree, preferably in a relevant field.
- 4-6 years of professional experience in digital fundraising
and/or advocacy, especially managing paid advertising
- Strong awareness of digital fundraising and advocacy best
practices, as well as industry trends.
- Excellent writing, copy-editing and interpersonal
- Knowledge of eCRMs (Engaging Networks, EveryAction, Luminate
- Knowledge of refugee and/or asylum issues preferred.
- Experience working or volunteering with a Jewish organization
- Ability to collaborate and work independently in a fast-moving
- Excellent interpersonal, organizational and project management
skills; detail-oriented; ability to set goals, maintain calendar,
measure impact and ensure program implementation is consistently on
- Ability to multi-task and problem-solve diverse issues.
- Ability to demonstrate cultural sensitivity and communicate
effectively across different cultures.
All employees are expected to represent the organization in
alignment with HIAS' mission, vision and values. Some employees of
HIAS are expected to speak externally on behalf of the organization
with clients, donors, affiliates, partners, etc. as part of their
work-related responsibilities. Applicants for these roles
acknowledge and accept the inherent risk associated with external
representation of HIAS.
We are committed to a fair and respectful hiring process, and we
do our absolute best to respond to every applicant. We prioritize
communication and transparency with all candidates, even those who
are not moving forward. Here’s a snapshot of our hiring
Step 1: Submit your application!
Step 2: Phone screen with a HIAS recruiter.
Step 3: Video interview with the hiring manager.
Step 4: Video interview with a panel of HIAS employees.
Step 5: Online reference check with SkillSurvey.
Step 6: Offer and background check with Shield Screening.
Step 7: Start your professional journey with HIAS!
Note: Some of our hiring processes may vary, and not all
candidates will advance to each step.
Over one hundred years ago, the Jewish community founded HIAS
(originally the Hebrew Immigrant Aid Society) in New York City, the
immigrant gateway to America. Supporting Jews fleeing persecution
and poverty in Eastern Europe, our founders were guided by the
traditions, texts and history of the Jewish people—a history of
oppression, displacement and diaspora. HIAS has since helped
generations of Jews facing violence because of who they were, and
HIAS remains committed to helping Jewish refugees anywhere in the
world. Today, our clients at HIAS come from diverse faiths,
ethnicities and backgrounds, as do our staff. We bring our
experience, history and values to our work across five continents,
ensuring that refugees today receive the vital services and
opportunities they need to thrive.
HIAS is a learning community, committed to diversity and
inclusion. We do our work with integrity, accountability,
transparency and a commitment to the highest ethical standards. We
seek employees from diverse backgrounds and life experiences to
join our teams located in the United States and across the globe.
People who identify as BIPOC, people with disabilities, people from
the LGBTQ+ community and people with lived experiences of forced
displacement or immigration are all encouraged to apply. We are
committed to building a diverse workforce that reflects our vision,
mission and values.
HIAS stands for a world in which refugees find welcome, safety
Drawing on our Jewish values and history, HIAS provides vital
services to refugees and asylum seekers around the world and
advocates for their fundamental rights so they can rebuild their
• Acogimiento • Hospitalité • Hachnasat Orchim
We Welcome the Stranger
Justice • Justicia • Justice • Tzedek
We Pursue Justice
• Empatía • Empathie • Chesed
We Approach our Clients
• Compañerismo • Coopération •
We Believe in Changing the World
Courage • Coraje • Courage • Ometz
We Act with Courage to Build a Better
• Resiliencia • Résilience • Ruach
We Adapt and Thrive, Continuously Demonstrating
HIAS is committed to a diverse and inclusive workplace. As an
equal opportunity employer, all qualified applicants will be
considered for employment without regard to race, color, national
origin, ethnic background, ancestry, citizenship status, religious
creed, age, sex, gender, sexual orientation, physical disability,
mental disability, medical condition, genetic information, marital
status, registered domestic partner or civil union status, familial
status, pregnancy, childbirth, military status, protected veteran
status, political orientation or other legally protected
HIAS is committed to the protection of children, vulnerable
adults and any other person from any harm caused directly or
indirectly due to their coming into contact with HIAS. We will not
tolerate sexual exploitation, abuse or any form of child abuse or
neglect by our staff or associated personnel. Any candidate offered
a job with HIAS will be expected to sign and adhere to HIAS’ Code
of Conduct and Safeguarding policies. All offers of employment will
be subject to satisfactory references and appropriate screening
checks, which can include criminal records. HIAS also participates
in the Inter-Agency Misconduct Disclosure Scheme. In
line with this Scheme, we will request information from job
applicants’ previous employers about any findings of sexual
exploitation, sexual abuse and/or sexual harassment during
employment, or incidents under investigation when the applicant
left employment. Likewise, HIAS will share this information when
other organizations inquire about current and former HIAS staff as
part of their recruitment process. By submitting an application,
the job applicant confirms their understanding of these recruitment