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AVP - Development Operations & Services

Department Information

 The Office of Development is principally responsible for securing the understanding and philanthropic support of the private sector for the Institute and its programs. The Office focuses its efforts on obtaining commitments for major and principal gifts to the Institute and its associated foundation(s) and leads the comprehensive fundraising efforts, which results in gift revenues in excess of $100 million annually and nearly $200 million in new gifts and commitments during the Fiscal Year 2020. Support is sought to enable the Institute and its colleges, schools, and other programs to achieve strategic objectives that will keep our educational programs on the leading edge of discoveries and developments.

 Job Summary

 The AVP Development Operations & Services (DEV) is responsible for leading all operations and services teams across the division. These include gift records; IT/management; prospect research and portfolio management; stewardship; and all work related to budget oversight, strategic planning, financial reporting, fiscal projections, staff recruitment and retention, legal concerns, facility/space and resource management. The AVP also serves as a strategic thought partner to the VP and other members of the DEV team in the setting and elevation of divisional goals, performance evaluation, and team metrics, gift practices and policies, intra-divisional communication and operations. This role will also serve as a connectivity point in all shared work with the GT Foundation, GT Alumni Association, and GT Athletics Association. The AVP plays a larger role through service in multiple institutional settings, standing committees, term-limited working groups, search committees, etc.


This position will interact on a regular basis: with VP Development, Institute Executive Leaders & Deans, GT Foundation, GT Alumni Association, GT Athletics, Budget & Finance GTHR. This position typically will advise and counsel: VP Dev, Institute Executive Leaders & Deans, DEV leadership team.
This position will supervise: Assigned Staff


  •  Serves as a member of the Development leadership team and assists in the development of the division’s strategic and operational goals both long and short term to deliver higher ROI outcomes around philanthropy and engagement that support the Institution’s mission and identified fundraising priorities; areas of specific consultation staff development, organizational structure, resource allocation, forecasting, reporting, data analytics, and industry best practice benchmarking.  Acts as a strategic partner to VP Development and AVP DEV on overall operational objectives and coordination of activities across the leadership team. Develops monthly and quarterly presentations that illustrate progress to date on FY and strategic goals for DEV and the campaign that are used with the Executive Committee, Advancement Committee, and other Institute Leadership groups.  Regularly attends GT Foundation and GT Foundation Development Committee as a content expert.
  •  Provides oversight and direction for all aspects of the development services teams, including fiscal and budget management, records management, gift entry, prospect research, IT/IM support services, and donor relations/stewardship.  Functions span from specific technical needs, like accurate gift receipting and IRS/CASE/CAE reporting and the management of IT/IM systems to ensure data integrity and security, to creating processes, practices, and policies around donor relations/ services that meet regulatory requirements and represent best practice across top performing DEV teams in higher education.
  • Leads the division talent development, performance management/evaluation process, and benchmarking activities that track both team and individual success towards established internal and industry-norm standards. Coordinates all aspects of human resources from recruitment, hiring, promotion, etc. Maintaining all HR-related systems, and processes as well as coordinating all activities with central employee relations, compensation, and benefits colleagues.
  •  Conducts the financial responsibilities of annual budgeting, general ledger maintenance, expense management/monitoring, and revenue forecasting. Maintains strong working relationships with general counsel, investment, enrollment management, and finance colleagues to ensure coordination around budgeting, fund creation, endowment payout/use, current use and unrestricted gift allocation, and reconciliation of estates and other planned gifts.
  •  Participates in multiple leadership groups at the Institute as DEV representative - drawing heavily upon his/her expertise in finance, human resources, audit, strategic planning, technologies used across campus, and institutional policies/practices.
  •  Perform other related duties as assigned.

 Required Qualifications

Educational Requirements

Bachelor's Degree in Business Administration, Accounting, Finance, or related field, or equivalent combination of education and experience.

Other Required Qualifications

Ability to work nights and weekends; some event attendance required
Some travel is required ed; a valid driver’s license with a clean driving record needed

Required Experience

10 years of direct experience in higher education or non-profit organizations.

 Preferred Experience

 12 years of direct experience in higher education or non-profit organizations.

Service on an ADV specific team within higher education and demonstrated understanding of fundraising and volunteer engagement management.

Prior experience in business operations in a college/Institute environment.
Direct experience with the following: budget planning and execution, spreadsheet applications, data integrity and security, and general accounting/fundraising reporting and practices in keeping with industry standards and national guidelines.

 Knowledge, Skills, & Abilities


Proven ability to lead dynamic teams that are highly collaborative and deadline/outcome driven.
Flexible and good decision-making ability.

Proven ability to create analytical and functional models that can drive strategic planning efforts and measure progress towards goals, as well as ensure data integrity.


Working knowledge of best practices in business operations and continuity, human resources, project management, and strategic planning.

Working knowledge of core technologies currently utilized in DEV and across the Institute, including but not limited to Microsoft Office Suite, Blackbaud, Banner and Marketing Cloud/Salesforce.

Strong understanding of scalable forecasting models, real-time fiscal management and cost containment, estate reconciliation, and overall financial audit functions/obligations.


Excellent communication skills, writing, verbal and presentation development. Complex problem-solving skills.
Demonstrated leadership around establishing collaborative work teams and developing significant professional trust with external and internal stakeholders. Unquestionable integrity and the ability to handle confidential and often time sensitive information and actions in tandem with or on the behalf of the VP.

COMPETENCIES: Business Acumen, Analytics, Project Management, Leadership Decision Making, HR Analytics, Communication.

Equal Employment Opportunity

 Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and educational activities. Georgia Tech prohibits discrimination, including discriminatory harassment, based on race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests.

Other Information

This is a supervisory position.
This position has financial responsibilities.
Yes, this position will be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require a security clearance.

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