Deputy Director

Deputy Director

Citizens Inn

Peabody, MA

The Position

The Deputy Executive Director for Citizens Inn is an exempt position charged with leading the implementation of policies and programs to carry out the mission, vision, and strategic plan of Citizens Inn in collaboration with the Executive Director. The Deputy Executive Director will manage internal communication, efficiency, and accountability for all departments across the organization. This position requires a strong background in human resources, program development and operations, management, business acumen, strategic planning, capacity building, finance and budgeting.

The position reports to the Executive Director and works collaboratively with the ED and Board of Directors on vision and strategy to lead the internal operations of Citizens Inn on an on-going basis.

Responsibilities

• In partnership with the Board of Directors, Executive Director and Sr. Leadership Team (direct reports), create and implement mission, vision, values, strategic plan, measurement, and evaluation for the organization.
• Develop on-boarding protocol, maintain employee records, legal compliance, employee relations issues, annual performance evaluations, and other human resource issues in accordance with human resources law.
• Support the Executive Director and Board of Directors by maintaining open and regular communications and sharing financial data in a timely manner for the board to fulfill their fiduciary obligations.
• Involve the Executive Director and Executive Committee in major decisions, especially human resources/employee-related issues; the Diversity and Inclusion Committee in creating an environment of inclusion for all; the Finance Committee in budgeting, financing, and investment decisions; the Housing Committee in the procurement, maintenance, and sale of real estate; and all other board committee support as deemed necessary by the Executive Director.
• Monitor, measure and evaluate all administrative and programmatic activities and outcomes of the organization.
• Coordinate all internal employee activities such as all staff meetings, ERG’s, quarterly team building activities, etc.
• Evaluate and recommend areas for growth, including organic and inorganic opportunities, including mergers, acquisitions, capacity building and opportunities for new revenue streams.
• Oversee Programs and supervise Development/Fundraising, Human Resources, Finance, Facilities and Operations.
  • Responsible for defining Organizational Structure, hiring and on-boarding
  • Collaboratively develop organization and program budgets.
  • Provide supervision on a regular basis which includes, de-brief of any client situations, self-care needs of employee, and direction needed on any decisions to be made for program/department or employees of that program/department.
  • Implement and serve as main point of contact for any emergency programs, task forces, committees needed throughout the year.
  • Oversee financial controls and reporting of the financial position of the organization and recommend budget amendments to ensure stability of the organization both short and long-term.
  • Handle personnel matters that cannot be resolved satisfactorily by the team.
• Cover for Executive Director in their absence.

Requirements:

• A Bachelor’s degree with Business or Human Resources concentration a plus or years of experience in a business-related / human resources field. Master’s Degree a plus.

• Understanding of trauma, complex-trauma, and the Trauma-Informed Model a plus
• Passionate and effective verbal, written and interpersonal communication skills
• Documented record of accomplishment of successful experience in human resources, or another cross-departmental role
• Knowledge of state and federal funding mechanisms
• Strong supervisory and leadership skills with the ability to develop and communicate the organizations mission and vision internally and externally.
• Proven ability to establish and maintain working relationships with government agencies, politicians, community leaders, and the general public.
• Excellent organizational skills and attention to detail.

To apply or nominate someone, please send cover letter and resume to Lisa Vuona, Managing Partner, Boyden Boston at lvuona@boyden.com.