Program Coordinator for Parent and Family Giving

Program Coordinator for Parent and Family Giving

Department: Annual Giving

Regular or Temporary: Regular

Hours per Week: 40

FLSA Determination: Non-Exempt

Weeks per Year: 52

Open Date: 10/04/2022

Open Until Filled: Yes

Full or Part Time: Full Time

Position Summary:
Parent and Family Giving at Trinity plays an important role in providing opportunities for parents and families to engage in the life of the college. Reporting to the Director of Parent and Family Giving, this position plays a critical role within the Office of Parent and Family Giving. The Program Coordinator is responsible for supporting and enhancing the work of the Director and the Associate Director to accomplish fundraising goals. The Program Coordinator will interact with the parent and family constituency, both donors and volunteers, to achieve desired dollar and participation goals and enhance engagement and giving. The Program Coordinator will also assist with the management of the Senior Parents Committee campaign.

Trinity College seeks a staff that reflects the changing demographics of our student body. Our student body is diverse, representing 41 states and 70 countries, with 21 percent U.S. students of color and 50 percent who identify as women. More than 90 percent of students live on campus. Trinity is a highly selective, independent, nonsectarian liberal arts institution located in the capital city of Hartford, Conn. With more than 2,100 full-time undergraduate students and 91 graduate students, the college maintains a rigorous academic profile complemented by a vibrant and diverse co-curricular program. We consider our location in a culturally and socioeconomically diverse capital city to be among Trinity’s most distinctive assets, and we cultivate strong connections with our surrounding neighbors and with institutions and organizations throughout Hartford and the region. As a preeminent liberal arts college in an urban setting, Trinity College prepares students to be bold, independent thinkers who lead transformative lives.

Duties and Responsibilities:

Data and Analysis

• Analyze results of email solicitations, print appeals, text outreach, and social media to provide key metrics and guide future solicitation strategies. 
• Maintain and enter data into PeopleSoft database. 
• Provide support and expertise with the Cognos reporting system.

Appeals and Communications

• Assist with facilitation and execution of solicitation letters, electronic communications, and, social media. 
• Communicate and coordinate with outside vendors, graphic designers, printers on appeals projects. 
• Extract data and produce accurate constituency rosters for email and print solicitations; coordinate segmentation of appeals. 
• Work in Encompass platform to create and execute email appeals and segmentation. 
• Responsible for Parent and Family Giving website pages including appearance, content, and updates.

Parent and Family Constituency and Volunteers 

• Assist with all aspects of managing Family Giving volunteers including volunteer recruitment, appeals, events, recognition of graduates, and Commencement activities. 
• Generate internal and external volunteer related reports, and administer volunteer management system for peer to peer outreach.

Event and Meeting Management 

• Support Parent and Family Giving meetings, trainings, and events, both virtual and in person. 
• Assist the Director of Family Giving and the Associate Director with oversight of event management for Family Giving events including Move-In Luncheon, Parents Leadership Council programs and regional cultivation gatherings. 
• Work alongside Advancement team in managing and executing a wide range of activities and solicitations and major college events such as Homecoming, Family Weekend, Commencement, and Reunion Weekend. Collaborate with various internal and external departments.

General/Office Management

• Track and enter Family Giving budget expenses; process and log expense reports, and oversee purchasing. 
• Oversee general office management duties including ordering of supplies and tracking inventory. 
• Cross-train with the Annual Giving Program Coordinator to support the efforts of the Office of Annual Giving as needed. 
• Respond to alumni and parent inquiries made via the Trinity College Fund Gift line and/or email.
• Occasional evening and weekend hours required. 
• Other duties as assigned.

Qualifications:

• A bachelor’s degree is preferred, and/or three to five years of administrative support experiences, preferably in a college or university setting, and/or a combination of education, training, and experiences providing the required knowledge, skills, and abilities. 
• Excellent interpersonal skills and ability to work collaboratively with colleagues in Advancement and across campus.
• Excellent organizational skills, with an aptitude for prioritizing multiple tasks while maintaining a high level of accuracy. Ability to set priorities, handle multiple complex tasks/projects concurrently and meet deadlines. Proactive problem solver. 
• Strong attention to details. Excellent proofreading and writing skills, facility with numbers, and strong analytical skills. The ability to express thoughts and ideas clearly in writing and verbally. 
• Demonstrated ability in event management including event and meeting planning, and developing and assembling event and meeting materials.
• A proficiency in using Microsoft Office Suite, donor database software, and query tools. 
• Ability to communicate with tact and diplomacy; high integrity needed to handle confidential information. 
• A demonstrated interest in fundraising/development work preferred. 
• A demonstrated commitment to promoting and enhancing diversity.

Special Instructions to Applicants
All applicants must apply online at  https://trincoll.peopleadmin.com/postings/2778 by submitting their resume, cover letter and 3 references. 

Trinity College requires proof of COVID19 vaccination and booster or an approved exemption prior to beginning employment.

Trinity is an Equal Opportunity/Affirmative Action Employer.