Associate/Senior Associate Director of Annual Giving

Associate/Senior Associate Director of Annual Giving

Department: Annual Giving

Regular or Temporary: Regular

Hours per Week: 40

FLSA Determination: Exempt

Weeks per Year: 52

Open Date: 11/14/2022

Open Until Filled: Yes

Full or Part Time: Full Time

Position Summary:
Trinity College seeks a staff that reflects the changing demographics of our student body. Our student body is diverse, representing 41 states and 70 countries, with 21 percent U.S. students of color and 50 percent who identify as women. More than 90 percent of students live on campus. Trinity is a highly selective, independent, nonsectarian liberal arts institution located in the capital city of Hartford, Connecticut. With more than 2,100 full-time undergraduate students and 91 graduate students, the college maintains a rigorous academic profile complemented by a vibrant and diverse co-curricular program. We consider our location in a culturally and socioeconomically diverse capital city to be among Trinity’s most distinctive assets, and we cultivate strong connections with our surrounding neighbors and with institutions and organizations throughout Hartford and the region. As a preeminent liberal arts college in an urban setting, Trinity College prepares students to be bold, independent thinkers who lead transformative lives.

Annual Giving plays an important role in the life of the college by supporting Trinity’s current priorities, providing flexibility for the college to meet immediate needs throughout the year, and taking advantage of new opportunities as they arise. Reporting to the Director of Annual Giving, the Associate/Senior Associate Director of Annual Giving establishes and implements strategic plans to accomplish fundraising goals for the Trinity College Fund from a range of alumni classes (currently 1978 through 1991), including three reunion classes. The Associate/Senior Associate Director will oversee interactions with volunteers and alumni to achieve desired dollar and participation goals and enhance volunteer and alumni engagement. In addition, the Associate/Senior Associate Director will serve as a key member of the annual appeals and communications team. The ideal candidate for this position will have exceptional interpersonal and writing and editing skills along with the ability to manage multiple priorities independently and as part of a dynamic and collaborative team.

Duties and Responsibilities:
 
Class and Volunteer Management

• SUMMARY: Under the direction of the Director of Annual Giving and working with fellow Class Managers, develop and execute strategies and metrics to accomplish fundraising goals for the Trinity College Fund and enhance volunteer and alumni engagement from a range of alumni classes including three reunion classes. Responsible for setting and achieving class-level donor and fundraising goals, analyzing class giving, and creating gift pyramids.
• PROSPECT MANAGEMENT: Manage a personal portfolio of 125 annual fund prospects and Volunteers within your class cohort with a goal of 40-50 substantive contacts including personal visits and phone calls per fiscal year with emphasis on alumni volunteers and Long Walk Societies-level potential donors to close annual gifts.
• COLLABORATION: Collaborate with Gift Officers to maximize class giving by encouraging aspirational Next Asks, regularly reviewing and discussing top prospects, and facilitating volunteer assistance when needed.
• REUNION: Manage 30th, 35th, 40th Reunion Classes, in partnership with Alumni Relations and other staff members. Host four Reunion committee meetings per year, as well as subcommittee meetings as needed. Coordinate enhanced Reunion fundraising efforts.
• VOLUNTEER RECRUITMENT AND MANAGEMENT: Oversee the recruitment and onboarding of new fundraising volunteers within your assigned cohort of classes. Provide one on one instruction and ongoing communication about college news and progress towards class goals. Work with volunteers on planning and executing successful fundraising campaigns. Also responsible for transitioning fundraising volunteers who are going into or coming out of a Reunion year. Devise strategies to fully staff each assigned class with quality volunteers. Find opportunities for affinity segmentation to increase effective outreach within a given class.
• COMMUNICATION: With fellow Class Managers, conduct two to four virtual meetings per fiscal year with volunteers to provide campus updates and encourage open dialogue and communication. Provide regular communication to fundraising volunteers regarding classmate assignments and classmate pledge/gift activity. Facilitate solicitation letters and electronic communications from class agents. Administer volunteer online portal (GiveCampus VMS). Utilize email (Encompass), text (GetThru), and social media.
• STEWARDSHIP: Steward volunteers and assigned/unassigned donors in managed classes by sending thank you notes to donors and acknowledging volunteer efforts throughout fiscal year.
• DATABASE: Responsible for technical support including database record keeping; producing merge lists and letters; generating a regular schedule of internal and external volunteer related reports.

Appeals Calendar, Data Analysis, Stewardship

• Serve as a member of the annual fund appeals and communications project team to plan the Annual Fund calendar, set goals, and determine and execute strategies for annual giving solicitation efforts.
• Write and edit direct mail, email, text, and social media solicitations.
• Coordinate with graphic designers, printers, mailhouses, and other vendors as needed.
• Contribute to segmentation strategies and review data extraction and constituency rosters for email and print solicitations.
• Work in Encompass platform to create and execute email appeals and segmentation as needed.
• Analyze results of email solicitations, print appeals, text outreach, and social media to provide key metrics and guide future solicitation strategies.
• Oversee or serve as team member for micro-campaigns throughout the fundraising year.
• Manage GetThru platform to support text outreach.
• Support and execute stewardship of volunteers and donors; oversee GEM (Give Every Month) and Loyal Bantam clubs strategies and stewardship in partnership with Donor Relations colleagues.

General

• Work alongside the Advancement team in managing and executing a wide range of activities and solicitations for the annual Giving Day celebration and other major college events such as Homecoming, Family Weekend, Commencement, and Reunion Weekend.
•  Perform other related duties as assigned and based on departmental needs.

Qualifications:

• A Bachelor’s degree is required; as well as three or more years of successful leadership-level fundraising or comparable experience, preferably in education.
• Experience with direct solicitation and volunteer management strongly preferred.
• Excellent writing and editing skills required.
• Exceptional leadership and interpersonal skills; ability to inspire colleagues and motivate volunteers.
• Strong attention to detail, well-organized, excellent at managing deadlines, and a proactive problem solver.
• Articulate and persuasive communicator, both verbally and in writing.
• Strong sense of personal and professional integrity and work ethic.; must be able to maintain confidentiality and be tactful and discreet in working with donors and volunteers.
• Strong computer fluency including Microsoft Office Suite, donor database software, and query tools.
• Social media experience preferred.
• Must be able to work occasional evenings and weekends.
•  A demonstrated commitment to promoting and enhancing diversity.

Special Instructions to Applicants
All applicants must apply online at https://trincoll.peopleadmin.com/postings/2799 by submitting their resume, cover letter and 3 references.

Trinity College requires proof of COVID19 vaccination and booster or an approved exemption prior to beginning employment.

Trinity is an Equal Opportunity/Affirmative Action Employer.