American Humane is seeking an experienced Outreach &
Training Coordinator and Response Specialist to act as a
multifaceted resource for the internal and external coordination
and implementation of American Humane’s Rescue program
operations. This position will be remotely based in the SE
U.S. (FEMA region 4) with a priority to candidates in Florida and
reports directly to the National Director,
Rescue. American Humane is committed to fostering
diversity, equity, and inclusion in the workplace. As we seek to
fill this position, we highly encourage applicants from diverse
backgrounds to apply.
For more than 100 years American Humane has been first in
promoting the welfare and safety of animals and strengthening the
bond between animals and people. We are first to serve,
wherever animals are in need of rescue, shelter, protection or
security. Through our innovative leadership initiatives – from our
“No Animals Were Harmed®” program in Hollywood to broad-based farm
and conservation animal welfare certifications, to rapid response
rescue and care across the country – American Humane sets the gold
standard as the most visionary and effective animal welfare
organization in the nation.
The Outreach & Training Coordinator and Response Specialist
is responsible for working collaboratively to plan, publicize,
manage, coordinate, implement and track outcomes of outreach and
training efforts of the American Humane Rescue program. The
person in this position will serve as an educational resource,
liaising with the public and key stakeholders and will take the
lead in ensuring continued quality, up-to-date Rescue trainings and
a strong return on investment for all programmatic outreach
efforts. The Coordinator will work cross-collaboratively with
other departments to ensure goals and outcomes are being met.
As a member of the Rescue team, it is also expected that this
position will be trained and serve as an emergency responder in
times of man-made and natural disaster, at times leading other
staff and volunteers on deployment. This position reports to
the National Director, Rescue.
- High degree of collaboration across different programs and
departments including Rescue, Marketing/Communications,
Development, Legal, and Finance to help broaden and grow the reach
of AH programming.
- Maintain regular communication with the National Director and
Rescue team to keep abreast of activities, opportunities, and
challenges; ensure collaboration by helping to facilitate
cross-team and cross-departmental communication.
- Responsible for planning and conducting outreach activities and
serving as an educational resource nationally, but with a specific
focus for the southeast region of the U.S. to ensure visibility of
the American Humane brand and programmatic work of the
- Represents American Humane at selected public events,
reflecting the mission and values of the institution.
- Deploy as a trained and experienced responder to disaster
Outreach & Training (estimated 65%)
- In collaboration with National Director and program staff, lead
the development and implementing the outreach strategy and goals
for the Rescue program.
- Serve as primary point of contact to respond general questions
about the program as well as inquiries about training, animal
protection issues, disaster preparedness and emergency
- Promote, plan, coordinate and deliver multi-day Rescue
trainings including Basic Animal Emergency Services training, a
Disaster Sheltering for Companion Animals course, and other related
trainings for volunteers, first responders and others; ensures
appropriate MOUs from host agencies are secured.
- In coordination with leadership and program staff, maintain
up-to-date training information and materials; issues training
certificates to attendees that meet training criteria.
- Lead evaluation and review of training programs and provide
recommendations for revisions; collaborates with Rescue Volunteer
Coordinator to develop and/or update trainings for continued
education and engagement.
- Plan, publicize, direct, attend and track outcomes for various
national, regional, and local Rescue outreach and training events,
including trainings, speaking engagements, fundraisers, and
- As needed, provide on-site support to Rescue Logistics
Coordinator during Rescue events, trainings, and emergency
- In collaboration with the Development team, manage and
administer various organizational grantmaking programs, including
Emergency Relief grant, Second Chance grant, and Feed the Hungry
- Actively network and build relationships with local and
regional animal welfare and animal sheltering organizations,
proactively assist agencies/organizations through AH programs and
Emergency Response & Readiness (estimated
- Respond to emergency situations as part of the AH Rescue
response team; this could involve filling a variety of roles,
including assisting with planning, initial on-site set-up,
operations, logistics, media relations, and administrative needs;
provide extended remote assistance throughout the duration of
- As needed, serve as liaison to support internal AH departments
including communications, fundraising, or finance departments by
providing information, photos & videos, press release support,
talking points, and daily blog report.
- Serve as subject matter expert on emergency animal sheltering.
Assist in emergency operations center by managing shelter
operations, serving as section lead, and providing/advising on
- Work collaboratively with shelter teams to provide emergency
animal sheltering services; ensure safety and well-being of
animals, staff and volunteers while providing direction and
delegating responsibilities to appropriate staff and volunteer
- As needed, direct or assist staff and volunteers deployed on
the ground with the search for injured, displaced or stranded
animals in the field and care for rescued or sheltered
- Monitor Eastern Tropics (Atlantic cost and Western Gulf coast)
for severe weather and provide weekly reports to program
- As directed by the National Director and Logistics Coordinator,
assume responsibility for all fleet, equipment, and inventory
located in the SE region by ensuring proper maintenance and
compliance with all state and/or federal laws and regulations as
related to documentation and licensing for vehicles, maintenance,
- Works with Logistic Coordination to tracks expenditures for
vehicles and responses.
- Operate non-CDL required Rescue equipment, which could include
a full-size pick-up truck, small boat trailer, and/or 38-foot
gooseneck trailer; manage trailer and other equipment while on
deployment or during outreach.
- Advance and develop relationships regionally to ensure MOU’s
are in place with agencies and partners in key disaster cities,
counties and states.
- Provide regular reports and documentation of activities to
leadership during both times of disaster/emergency and
- Other duties, as assigned.
Essential experience, knowledge, skills and
- High school diploma or GED required, college or technical
training strongly desired or equivalent experience in combination
of community outreach and training coordination, emergency
management, animal rescue and response, animal control, dispatch
- Direct experience or background in a combination of the
- Animal response and emergency management/response
- Animal welfare/protection- including animal care, shelter
operations, humane education and/or animal cruelty
- Minimum one year experience with both emergency response and
animal handing strongly preferred; would be expected to complete an
animal handling course within 60 days of hire if minimum experience
- Proven experience and knowledge of planning and developing
outreach strategy and implementing successful outreach events that
demonstrate strong ROI.
- Proven ability to coordinate and lead trainings; experienced at
providing both group and individual instruction; comfortable with
- Adept at building collaborative relationships and demonstrating
diplomacy with diverse constituencies, including first responders,
emergency management representatives, animal rescue organizations
and the public.
- Ability to deliver technical information to diverse groups of
people in an easy-to-understand manner.
- Exudes high levels of professionalism and detail orientation
even in high-stress situations.
- Demonstrated ability to provide effective, timely leadership
decisions in crisis situations.
- Excellent organizational and project management skills;
effectively handles multiple tasks and manages concurrent projects
and responsibilities; meets deadlines in a fast-paced
- High level of sound judgement and personal integrity; maintains
confidentiality and handles sensitive information in an appropriate
- Excellent spelling and proofreading skills, especially to
ensure accuracy of names and contact information and data entry and
in general correspondence.
- Working knowledge of Microsoft Office: Outlook, Teams, Word,
Excel, and PowerPoint; must be comfortable learning and using new
- Completion of Incident Command System 100, 200, 700, 800
preferred or completed within 60 days and ICS 300 and 400 within
one year of hire.
- Qualified for animal search and rescue or the ability to become
qualified within one year of hire.
- Experienced or has ability and willingness to learn to drive
regional equipment, which could consist of a full-size pick-up
truck, small boat trailer, and/or 38-foot gooseneck trailer.
- Must have a valid driver’s license.
- Familiarity with various emergency services organizations and
their functions, i.e. state offices of emergency management, state
veterinarians, the USDA and FEMA.
- None, but may manage portions of operations, which could
include staff and volunteers, during response for a week or two at
Physical demands and work
- Position will be remotely based in the SE U.S. (FEMA region 4)
with a priority to candidates in Florida.
- Significant local, regional and national travel required for
outreach events, trainings and deployments; travel required during
deployments, potentially for up to 1 month and often on short
- Position will maintain a regular work schedule, but at times
will include irregular work hours on nights, weekends and
potentially holidays during a deployment or for outreach and
- Talking, hearing and exchanging information of the spoken word
over the phone, virtually and in-person is required to successfully
perform these duties.
- Must meet physical requirements for responding to rescue
animals during cruelty and disaster situations which may include
bending, lifting, pushing, pulling, standing for long periods of
time, swimming, etc.
- Must be able to pass the Wildland Fire Moderate Pack Task
(2-mile walk with a 25-pound pack in under 30 minutes) as a minimal
level of fitness.
- May require lifting 70 pounds or more on occasion.
- Possible exposure to hazardous conditions such as fire, flood,
hazmat, compromised structures, and other hazards.
- Exposure to potential animal hazards such as animal bites and
- May require immunizations such as Hepatitis A & B, Rabies,
Tetanus, COVID-19 and others.
- Must be comfortable working with animals.
American Humane’s core values define our workplace, and
these values serve as the cornerstone for interactions in advancing
our mission and institutional
goals. Employees are
expected to adhere to all organizational policies and to act as
role models, demonstrating American Humane’s core
Compassion – Being kind and caring in our
interactions with others.
Accountability - Holding ourselves to the
highest standards. Following through on commitments and owning our
actions, behavior, and decisions.
Respect for All – Being professional,
listening to others and honoring diversity in all its forms.
Loyalty to Mission – Staying focused on
our purpose and our mission – our nation’s most vulnerable depend
Sustainability - Contributing to being a
great place to work and achieving our shared mission and goals to
make a difference, now and in the future.
Honesty, Integrity, Trust – Demonstrating
transparency, as trusted stewards of donor resources, supporting
our leadership and one another.
American Humane (AH) is an Equal Opportunity Employer
with a commitment to fostering and growing diversity, equity and
inclusion in the workplace and the humane space.