Associate, Development and Outreach

FULL-TIME JOB VACANCY
ASSOCIATE
Development and Outreach
San Francisco
Application Deadline: January 29, 2023

The Development and Outreach Department of Human Rights Watch (HRW) is seeking candidates for the position of Associate in the San Francisco office. The San Francisco office serves as an important base for HRW’s development, fundraising, and outreach activities in the Bay Area. The San Francisco Associate provides detail-oriented administrative support to the Development and Outreach team, with a focus on managing and organizing the Salesforce database while also collaborating on all communications, administration, and event coordination. The Associate will participate in team meetings and will have opportunities to attend trainings and events related to human rights, as well as network with colleagues around the world.

This position is 40 hours per week and is anticipated to start by March 2023. Some evening and weekend work will be required for events. The Associate will report to the San Francisco Associate Director.

Due to COVID-19, many of our global offices are operating in reduced capacities. The successful candidate may be required to work remotely at times, but will be expected to work from the San Francisco office two days a week when it is safe to do so. We recognize that this moment, during the pandemic, is a uniquely difficult time for most people, particularly those with caregiving responsibilities, and we aim to be as flexible and supportive as possible in both the recruitment for and onboarding of this position.

Responsibilities:

1. Database & Donor Operations: Maintain San Francisco’s Salesforce and Marketing Cloud database, ensuring data accuracy and recording all information in a timely manner:

• • Enter donations in the database upon receipt, including all details on the donor and corresponding campaign;
  • Draft and track the status of gift acknowledgement and thank-you notes for donors;
  • Create and update donor profiles on Salesforce with relevant communications and information;
  • Pull donor interest reports and share with the team, tied to upcoming events, new reports, or research updates on specific topics;
  • Code donors and event attendees in Salesforce;
  • Merge duplicates and clean up data when errors are found;
  • Coordinate gifts from donors through credit card, wire, and check processing; and
  • Support major gifts through prospect research, meeting preparation, follow-up email drafts, and direct communication and coordination with donors.

2. Event Coordination

• • Prepare communications for San Francisco events, including creating an email invitation and sending reminders and a follow-up email after the event;
  • Oversee RSVP lists for events, updating lists daily and sharing with event hosts;
  • Coordinate logistics for in person and virtual events including organize prep calls with speakers, create and share an event show-flow, organize the venue visits as needed, record virtual events, and coordinate set up and take down;
  • Support the San Francisco team’s largest donor event of the year held each spring;

3. Communications & Outreach

• • Prepare, draft, edit, format, and distribute correspondence and documents to share with the community;
  • Maintain an annual touch points calendar tracking donor communications, keeping the team on track to email or call donors with regular frequency throughout the year;

4. Administration

• • Provide administrative support to the department such as scheduling, preparing for and taking minutes at meetings, preparing background materials, making travel arrangements, and responding to inquiries;
  • Process and pay invoices for all San Francisco contractors, vendors, honorariums, and other Development team transactions;
  • Coordinate physical mailings to donors and prospects; and
  • Perform other duties as required.

Qualifications:

Education: A bachelor’s degree or equivalent work experience is required. 

Experience: A minimum of one year of relevant work experience is required.

Related Skills and Knowledge:

1. Professional experience using Salesforce or similar database systems is required.
2. Prior office/administration experience and strong organizational skills is required.
3. Excellent oral and written communication skills in English is required.
4. Ability to work well under deadlines while juggling multiple tasks simultaneously is required.
5. Proficiency in computer packages including MS Office applications is required.
6. Experience with event planning and logistics is required.
7. Strong interest in international human rights is desirable.
8. Strong interpersonal skills and the ability to communicate with a variety of audiences is desirable.
9. Self-motivation and the ability to prioritize with minimal supervision and work independently as well as function as a member of a team with staff in locations globally is desirable.

Other: Applicants must possess valid US work authorization.

Salary and Benefits: The salary range for this position is $52,000- 56,415. Human Rights Watch offers comprehensive employer-paid benefits, including medical, dental, vision, disability and life insurance, a retirement savings plan and twenty (20) days of vacation per year.

How to Apply: Please apply immediately or by January 29, 2023 by visiting our online job portal at careers.hrw.org and attaching a letter of interest and resume or CV. No calls or email inquiries, please. Only complete applications will be reviewed and only shortlisted candidates will be contacted.

If you are experiencing technical difficulties with your application submission, or if you require a disability-related accommodation, please email recruitment@hrw.org. Due to the large response, application submissions via email will not be accepted and inquiries regarding the status of applications will go unanswered.

Human Rights Watch is strong because it is diverse. We actively seek a diverse applicant pool and encourage candidates of all backgrounds to apply. Human Rights Watch does not discriminate on the basis of disability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, sexual orientation, or criminal record. We welcome all kinds of diversity. Our employees include people who are parents and nonparents, the self-taught and university educated, and from a wide span of socio-economic backgrounds and perspectives on the world. Human Rights Watch is an equal opportunity employer.

Human Rights Watch is an international human rights monitoring and advocacy organization known for its in-depth investigations, its incisive and timely reporting, its innovative and high-profile advocacy campaigns, and its success in changing the human rights-related policies and practices of influential governments and international institutions.