When you join the healthcare team at Phoenix Children’s, you’ll
see the world of medicine through the eyes of a child. You’ll be
amazed by something new every day, inspired by the capabilities and
expertise of your co-workers, and you’ll be able to transform your
professional ambitions into realities. Here, you can be part of a
growing system that will never outgrow its sense of joy, purpose or
discovery. Come grow with us.
We’re looking for lifelong learners who transform curiosity into
discovery to join us in an inspiring place—filled with hope,
positivity, support and compassion.
Director of Donor Relations
Join a world-class organization passionate about serving
children's needs. You can excel in a dynamic, fast-paced,
results-driven culture that inspires meaningful relationships eager
to make a difference. Lead a high-performing team dedicated to
delivering exceptional customer service and a memorable donor
experience that propels support and loyalty. Reporting to the Vice
President of Operations, the Director of Donor Relations manages a
highly effective Donor Relations team. It serves as a critical
leadership team member and an active participant in making
strategic decisions affecting Phoenix Children's Hospital. The
Director of Donor Relations develops, implements, manages, and
assesses a comprehensive donor relations plan to support the
strategic growth of Phoenix Children's Hospital. The scope of work
includes donor relations, stewardship, special events, recognition,
and related communications.
- Develops, implements, and leads a successful and integrated
donor relations program that strategically targets all giving
levels as defined by the Development team. Ensures donors are
acknowledged and recognized to strengthen their financial support
for the Hospital.
- Manages the donor relationship strategy to thoughtfully and
proactively cultivate relationships with new donors and steward
current donors to maximize donor retention, engagement, and
investment. Requires precise segmentation and prioritization of
donor data that leads to the formulation of clear goals and action
plans for how Phoenix Children's interacts with a given donor
segment to achieve desired results.
- Uses vital metrics to achieve higher retention rates and donor
satisfaction. Tracking metrics to assess donors' current engagement
and activity to determine which efforts have the most significant
- Works closely with Development staff to demonstrate the impact
of philanthropy to donors by arranging meaningful and memorable
experiences with funding recipients as appropriate. Acts as a
liaison and specialist to the development team to provide
cultivation and stewardship direction to individual donors and
- Oversees and directs the development and implementation of
strategic communications in multiple mediums in a timely fashion.
This will include, but not be limited to, social media sites,
annual reporting, e-blasts, endowment reports, gift
acknowledgments, web pages, fundraising campaign materials, and
- With oversight of the Guest Relations program, collaborates
with Foundation and Hospital colleagues to present an integrated
approach to cultivation and stewardship strategies relevant to
patient families to advance the mission of PCH. Assists with
educational efforts involving medical staff regarding philanthropy
and community engagement.
- Manages any campaign-related kick-offs and celebration events.
Ensures special events are communicated to executive leadership,
medical staff, officials, and guests. Creates innovative programs
and projects to thank and steward donors, identifying creative and
effective mediums to recognize the impact of corporate and
- Tracks donor relations and stewardship activities in the
established databases to enhance relationships and increase the
likelihood of continued contributions. Responsible for reviewing
and controlling all gift acknowledgments, including receipts, thank
you letters, pledge statements, and donor reports.
- Bachelor's degree - Required
- Seven years of cumulative development experience, preferably in
Donor Relations, Stewardship, and Communications. Required
- Proficient in strategically using data and analytics to guide
planning and implementation. Required.
- Demonstrated success in a healthcare environment - clinical or
academic medicine. - Preferred
Phoenix Children’s offers full- and part-time employees
a comprehensive benefits package including:
- Competitive pay with incentives
- Relocation assistance
- 401(k) Retirement Plan with company match
- Health, dental, vision, and life insurance beginning the first
day of the month following hire date
- Tuition reimbursement up to $5,250 per year
- Work today, get paid tomorrow with DailyPay
- Childcare discounts and much more!
For immediate consideration, please contact Thomas
or apply online:
Phoenix Children’s is an Equal Opportunity Employer.