Project HEAL Chief Development Officer

Reports to: Chief Executive Officer

Status: Full-Time, Remote/WFH

Location: Geoflexible (New York area a plus, but not required)

Salary: $115-130K base annual salary DOE + bonus structure 

Travel Requirements: 20%

Benefits: Generous flexible PTO; paid holidays; health insurance stipend; technology stipend; group life and disability coverage; 401K

 About Project HEAL

Project HEAL is the only major direct service nonprofit in the U.S. focused on equitable access to treatment for people with eating disorders. Our mission is to break down systemic, healthcare, and financial barriers to eating disorder care. We deliver our mission through four (4) core programs: Insurance Navigation, Treatment Placement, Cash Assistance, and Clinical Assessment. We are also involved in research, education, and advocacy efforts at the national level. Our vision is that everyone with an eating disorder has the resources and opportunities they need to heal.

 Project HEAL was founded in 2008 by two 15 year olds who themselves had just recovered from their eating disorders, united by their dream to raise funds for others who could not otherwise afford treatment. Since then, we’ve helped hundreds of people access treatment (and counting!), and we’re active in the movement to reform and transform the American mental health care system to work for everyone, not just the privileged few.

 Role Overview

The Chief Development Officer (CDO) role is an extremely important one on the Project HEAL team. This person will work in tandem with the CEO, driving and elevating Project HEAL’s fundraising and development efforts. As a nonprofit, we rely entirely on charitable giving. In turn, our ability to fundraise relies on our ability to effectively find and connect with people and organizations who share our values and can substantially support our work. The ideal candidate for this role will build on our existing revenue streams and establish a bold vision for expanding our sustainable revenue, and in turn, expand our capacity to achieve our mission.

 The CDO will supervise and be supported by a Development Administrator, plus dedicated volunteers. They will also lead and be supported by Project HEAL’s Board Development Committee. This role will report directly to the CEO, and depending on performance, will have ample room to grow the role as revenue grows.

Role Responsibilities

Work closely with the CEO to update and strategically expand our existing development plan to meet or exceed Project HEAL’s expansion plans, increasing our 2023 revenue by at least 24% and steadily beyond Maximize revenue across channels by overseeing and executing on plans for major gifts, recurring gifts, in-person fundraising events, community and corporate partnerships, grants, organizational communications, and donor stewardship Provide leadership and direction to the CEO, Board of Directors, and development support staff in the effective execution of all development activities Participate in the development and monitoring of Project HEAL’s annual operating budget, specifically revenue goals, pipeline, progress, segmenting, and timelines Manage and grow a portfolio of donors and prospects leveraging a systematic and relational approach to outreach, cultivation, and retention Develop and execute effective online campaign strategies, management and processes, including timelines, objectives and metrics, in partnership with MarCom Manager Serve as primary point of contact for all fundraising activities, fielding inquiries from potential donors, fundraisers, and partners looking for additional information on getting involved or making a gift Develop and/or review public-facing communications for individuals, corporations, and foundations with support from CEO, Development Administrator, MarCom Manager, and Grantwriter  Provide consistent follow-up after meetings, events and other activities to secure commitments or move relationships forward Work with Development Administrator and Finance Manager to maintain donor and financial records in accordance with general accounting and fundraising standards Provide supervision to Development Administrator on revenue processing, monthly financial reporting and reconciliation, reporting, corporate gift matching, donor prospecting, and research Coordinate Development committee meetings, supporting the Committee Chair and providing project management for strategies as determined by the committee Increase visibility of Project HEAL, maintaining positive brand sentiment among constituents and ensuring values-aligned development-related marketing and campaigns Demonstrate a passion for the importance of Project HEAL’s mission and become increasingly educated about our mission and its relevance to various audiences

 Role Qualifications

Bachelor's degree or equivalent experience At least eight years of experience in either fundraising or sales, with a track record of success in year-over-year revenue growth Highly skilled at project management, national community engagement, and donor or client relationship management At least four years of experience in a nonprofit setting with a working understanding of how nonprofits operate and grow Experience in Salesforce (CRM), Classy (fundraising platform), Mailchimp (e-marketing), Squarespace (website), Google Suite, Trello (project management) or equivalents strongly preferred Must live in the U.S. and have the ability to work remotely (workspace, wifi, etc)

 About You

You have a passion for the unique impact that nonprofits can make, and have a fire in your belly that only rising revenue numbers can satisfy! A natural people person who is adept at networking, cares about relationships, and intuitively understands donor behavior  A creative problem-solver and strategic decision maker, who sees both the forest and the trees A strong time-manager with the ability to coordinate several projects and triage priorities appropriately A confident and positive team player who is transparent about workload and workflow, is willing to chip in where needed, and who can ask for help A strong verbal and written communicator Personally aligned with Project HEAL’s organizational values:
EQUITY MATTERS: Project HEAL exists as a resource for all people struggling with disordered eating in the United States. We believe that equity is a restorative process, not an event. In contrast to equality, equity is aimed at a just distribution of resources that acknowledges inherent inequity in our existing systems. Equity is not a punitive process, nor an inversion of the existing hierarchy. In order to create a world where everyone can experience the eating disorder healing they deserve - regardless of age, race, gender identity, sexual orientation, size, health, ability, or financial means - we strive to ensure that Project HEAL’s limited resources are leveraged to create the most meaningful impact for those the system is most egregiously failing. We use an intuitive, individualized, case-by-case approach, and intentionally prioritize those who have been excluded from or harmed by the eating disorder field due to biases like racism, weight discrimination, transphobia, homophobia, ableism, healthism, and classism.  HEALING IS POSSIBLE: We believe that healing from an eating disorder is possible with access to resources and opportunities. Project HEAL has intentionally chosen to use the word “healing” rather than “recovery” because recovery implies a regaining of something that was lost. We believe that both the eating disorder experience and the healing process fundamentally change a person as well as the communities to which they belong, so instead of aspiring to return to a former “normal,” we encourage an embrace of the tools and growth that eating disorder healing offers. We acknowledge that far too many do not have access to the resources, support, or safety that are required to heal - and even when they do, healing is nonlinear and unique to each individual. We deliver services through a harm-reduction lens, recognizing that traditional treatment is not designed for everyone, and we connect beneficiaries to care that is least likely to harm them and most likely to empower their progress towards their desired healing outcomes. We are committed to both the long-term vision of changing what eating disorder treatment can and must be and the promise to save as many lives as we can in the meantime.  YOUR BODY IS YOURS: We believe that every body is valuable, worthy, valid, and deserving of care, respect, and safety. Bodies have no relative, intrinsic, or hierarchical value, and yet we grapple daily with the deadly impacts of existing in a society and a healthcare system that imposes hierarchical values on bodies based on systems of oppression. We are committed to taking actions that push back against systems that make it less safe for some people to be fully embodied than others. Beyond body positivity, Project HEAL aligns with body acceptance and body liberation movements. We are actively working to unlearn and resist value systems rooted in white supremacy, fatphobia, gender binaries, diet culture, and perfectionism. We thank our bodies and our minds for their fortitude in the face of systems that encourage this never ending tradition of violence against the self. We work to actively build pathways to healing that radically accept the diversity of the human form and create space for the celebration, enjoyment, and appreciation of all bodies. WE’RE BETTER TOGETHER: Eating disorders thrive in isolation, and we believe that the true healing of ourselves, our bodies, the eating disorder field, and our society at large can only happen in the context of connection and community. We believe that our mission is not possible without collaboration and collective action through partnerships, research, advocacy, fundraising, and education. We actively work to diversify the eating disorder field and advance accurate representation of eating disorders. We acknowledge that in our efforts to create access to a broken healthcare system, we too can perpetuate harm, and we want to be held accountable to acting in alignment with our values. We invite feedback and commit to evolving and improving as the needs of our community change. As eating disorder rates continually climb, Project HEAL’s onus to help more people access eating disorder treatment grows. With the support of our community, Project HEAL can more effectively achieve our vision of a world where every person with an eating disorder has the resources and opportunities they need to heal.

To Apply 

Project HEAL is committed to creating a culturally diverse, inclusive, and equitable workplace that reflects our values and represents the communities we serve. We are proud to be an equal opportunity employer and we recruit, hire, train, compensate, and promote our staff regardless of race, religion, color, national origin, gender identity, sexual orientation, disability, age, veteran status, and other protected status as required by applicable law.

Please email a resume and cover letter to jobs@theprojectheal.org with the subject line "Chief Development Officer.” Given that the vast majority of the people Project HEAL serves have marginalized identities of some kind, please include a note in your cover letter about your interest in serving marginalized communities and what personal significance this has to you.  

We will reach out to the candidates we wish to interview. 

Please apply by Sunday, February 5, 2023. Flexible target start date: April 3, 2023.