Development Manager for Major Gifts

POSITION OBJECTIVE

The Development Manager for Major Gifts serves a vital role in the smooth operation of cultivation and stewardship activities that support annual giving and campaign fundraising strategies of the Development Department for the Major Gifts team. They manage the Patron program and work collaboratively with other members of the Development Department, and with staff members throughout the museum to identify, engage, and steward individual donors relevant to the work of the Major Gifts team. The Development Manager for Major Gifts will work with the major gifts team to cultivate a more diverse pipeline of prospective donors, evaluating and enhancing all aspects of annual fundraising so as to better incorporate the museum’s commitment to diversity, equity, accessibility, and inclusion (DEAI).

 ESSENTIAL FUNCTIONS

Patron Program Management

• Manages and develops the Patron program (annual gifts between $2,000-$4,999)
• Works with Director of Major Gifts to set annual goals, budgets, and monthly forecasts for the Patrons program
• In collaboration with the Major Gifts and Membership teams, designs and executes strategies to meet annual goals through the stewardship of existing donors to promote retention and engagement; the implementation of new member initiatives to upgrade or convert prospects to Patron level giving; and the evaluation and analysis of fundraising outcomes to assist in future planning
• Serves as point of contact for Patron program and guarantees timely communications
• Maintains constituent records for Patrons by logging interactions, communications, and other activity reports in Altru in coordination with department data-entry protocols and museum activity

 Major Gifts Support

• Manages the monthly renewal process for Patrons, Circles, and all other individuals assigned to a Major Gifts portfolio to ensure timely and accurate gift acknowledgements
• Manages the Major Donor Pipeline through regular meetings with relationship managers
• Develops prospect research
• Coordinates with the Special Events team on logistical preparation for various stewardship and cultivation events as they relate to individual donors/prospects, including major donor tours, exhibition openings, special prospect tours, the gala, and annual Circle events. Coordinates with the Major Gifts team to strategize and implement follow-up activity for these events
• Develops and manages communications to major donors, including event invitations and e-news
• In collaboration with travel consultants, coordinates all administrative functions related to The Phillips Travel (domestic and international) for donors. Works with Chief Development Officer, Director of Major Gifts, other Development staff, volunteers, consultants, and vendors as needed to fulfill this stewardship benefit
• Prepares agendas and takes minutes for bi-weekly Major Gifts meetings
• Represents The Phillips Collection at cultivation and stewardship events organized for Major Gift and Centennial Campaign donors and prospects
• Raises awareness of the Phillips’ mission and broadens the funding base by developing strategies to identify major donors and leverage the networks of Board members, volunteers, and existing donors
• Performs other duties as assigned

 Basic Requirements

• Ability to represent The Phillips Collection with a high degree of professionalism
• BA/BS or equivalent years of related work experience
• Experience with Blackbaud’s Altru, Raiser's Edge, or a similar relationship management system
• Strong proficiency in Microsoft Office suite
• Provide a high level of professional service to internal and external stakeholders
• Demonstrate excellent interpersonal, verbal, and written communications skills
• Ability to handle challenging situations diplomatically and maintain collaborative working relationships
• Ability to maintain confidentiality, act with discretion, and maintain a high level of performance under pressure
• Ability to work without supervision and to organize, prioritize, and successfully execute multiple concurrent tasks; to anticipate needs and act accordingly; and to perform with a high degree of initiative
• Consistently demonstrate superior organizational skills and attention to detail
• Ability to work some nights and weekends as needed

 Preferred Qualifications

• Event management experience
• Professional experience in Development, Alumni Relations, or a related field