Great benefits. Competitive pay. We know these are some
of the things people look for in a job.
But if you’re the kind of person who also cares about making an
impact and serving our nation’s wounded warriors and their
families, then you’re exactly the kind of person we’re looking for.
When you join Wounded Warrior Project, you’re committing to making
a difference. We make a commitment to you too – helping you to find
that spark, ignite your passion to serve, and embark on a career
with meaning and purpose.
At Wounded Warrior Project we recognize our mission cannot be
accomplished without our talented teammates, which is why we’re
proud to offer benefits such as:
A flexible hybrid work schedule (3 days in office, 2 days’ work
Full medical, dental and vision coverage for both teammates AND
Competitive pay and performance incentives
A fun, mission focused and collaborative team environment
A mission that matters is just the beginning, so if
you’re ready to get started, we’re ready for you.
The Wounded Warrior Project (WWP) Triage Screening Specialist is
an integral part of ensuring Alumni and Family Support Members are
connected to resources that promote healthy living, while removing
barriers to care, and acting as the conduit to the collaborative
efforts of internal teammates and external WWP partners. The
Wounded Warrior Project (WWP) Triage Screening Specialist is the
primary point of contact for Warriors and Family Support Members
interested in mental and/or brain health services. The Screening
Specialist serves as subject-matter expert and resource in the
planning, coordination, and execution of and participation in
mental health programs at Wounded Warrior Project, throughout the
organization. The Screening Specialist provides wounded warriors
with comprehensive screening, needs assessment, and coordination of
internal and external resources to support these warriors and
enhance their resiliency and psychological well-being.
DUTIES & RESPONSIBILITIES
Serve as subject-matter expert and resource in the planning,
coordination, and execution of and participation in mental health
programs, enhancing the quality of warrior’s resiliency and
Perform comprehensive screenings and conduct assessments of
referred warrior’s or family support member’s mental health.
Ensure the continuity of care of Alumni and Family Support
Members (FSMs) through appropriate resource referrals to external
mental health partners and internal programs.
Ensure case documentation and data are maintained accurately,
timely, and appropriately within WWP internal databases.
Develop familiarity and a comprehensive understanding of all
external mental health partner services.
Serve as primary triage for internal and external mental health
and wellness program referrals, and coordinate handoff to internal
or external resources, as appropriate.
Conduct routine warrior outreach and needs assessment using
specific criteria identified by Wounded Warrior Project. Complete
warrior outreach assessment and the implementation of resources to
meet warrior needs.
Develop and encourage a collaborative relationship with warriors
to maximize the warrior’s ability to make informed decisions,
utilizing a warrior-centric model, within organizational
Develop and disseminate Mental Health & Wellness specific
materials for other WWP teams.
Conduct internal and external program briefs on evidence-based
programs, e.g., psycho-educational briefs and other educational
material for internal and external workshops, briefings, and WWP
Leverage WWP information technology platforms to create,
document, and follow up with referrals generated.
Other related duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES
High energy level. Self-starter; willing to take initiative.
Demonstrated understanding of Wounded Warrior Project and its
mission, values, programs, and services, and the impact of these
programs and services on wounded warriors and their families.
Demonstrated understanding of military and veteran issues, and
the emotional impact of combat-related trauma, e.g., brain injury,
post-traumatic stress disorder (PTSD), and combat stress.
Demonstrated thorough understanding of mental health diagnoses,
assessments, and treatments.
Demonstrated understanding of the challenges faced by warriors
and Family Support Members affected by trauma.
Exceptional interpersonal skills. Ability to interact
effectively with diverse individuals and build effective
relationships. Demonstrated emotional intelligence. Ability to
respond to sensitive matters with diplomacy and empathy.
Demonstrated understanding of relationship management and
Strong written and verbal communication skills. Responsive to
requests and demonstrated follow-through on commitments.
Comprehensive knowledge of Salesforce.
Strong presentation skills. Confident communicator with
demonstrated ability to present information effectively, e.g., to
large audiences, small groups, and individuals.
Demonstrated ability to establish credibility, be decisive,
influence others, and influence change.
Strong organizational and time management skills. Effectively
complete assignments and meet deadlines.
Ability to travel in support of WWP programs and outreach.
Proficiency with Microsoft Office software, e.g., Word, Excel,
Outlook, and PowerPoint.
Unequivocal commitment to the highest standards of personal and
business ethics and conduct.
Mission-driven, guided by core values, and a pleasure to work
Five years of experience providing mental and brain health
programming or adult mental health focused case management to
adults in support of their psychological well-being and
Two years of military/veteran experience.
Bachelor’s degree in psychology, mental health counseling, human
services, social work, rehabilitation counseling, or related mental
Master’s degree in psychology, mental health counseling, human
services, social work, rehabilitation counseling, or related mental
CERTIFICATIONS & LICENSURE
WORK ENVIRONMENT/PHYSICAL DEMANDS
We recognize the success of our mission depends on the efforts
of our passionate, hard-working teammates. To help teammates remain
focused on the warriors and families we serve, WWP offers a
comprehensive benefits package that includes: Medical/Prescription
drug, Dental, Vision, Life/AD&D, Short-term Disability,
Long-term Disability, and an Employee Assistance Program. WWP also
offers a 401(k) retirement plan, a competitive PTO package, Sick
Leave, Family Care Leave, Paid Holidays, Birthday Holiday,
Education Assistance, and Bereavement Leave.
For Washington Applicants: The estimated hiring range for
this position is between $67,160 - $100,740 annual base
salary, subject to a candidate’s combination of experience,
qualifications, and credentials. This position may also be eligible
for an annual performance incentive.
Wounded Warrior Project® is an equal opportunity employer
committed to providing equal employment opportunity to all persons
without regard to race, color, religion, national origin, gender,
gender identity, sexual orientation, marital status, citizenship,
age, veteran or military status, disability, genetic information,
or any other characteristic protected by law.
Wounded Warrior Project is not seeking assistance or accepting
unsolicited resumes from search firms without a written search
agreement in place. All resumes submitted by search firms to any
employee at Wounded Warrior Project via email, the Internet or
directly to hiring managers at Wounded Warrior Project in any form
without a valid written search agreement in place will be deemed
the sole property of Wounded Warrior Project, and no fee will be
paid in the event the candidate is hired by Wounded Warrior Project
as a result of the referral or through other means."