Director of Community Engagement -Office of External
Office of External Affairs
Feb 24, 2023
About Quinsigamond Community College:
Quinsigamond Community College (QCC), the largest community college
in Central Massachusetts serving over 13,000 students in degree and
certificate programs, adult education and workforce development.
QCC offers over 70 associate degree and certificate career options
in Business, Health Care, Technology, Liberal Arts, and Human
Services. Additionally, over 137 credit and 300 noncredit courses
are offered online, as well as a wide variety of classroom
non-credit courses, workshops, and seminars. Classes are provided
on the main campus, in downtown Worcester (Healthcare, Workforce
Development, Continuing Education), at the Worcester Senior Center
(Hospitality & Recreation Management), at Burncoat High School
(Automotive Technology), and in the city of Southbridge.
QCC is committed to 100% student success as evidenced by its
ambitious strategic plan
. This commitment is furthered by
a college-wide Equity Appraisal-currently underway-designed to
assist the College to better serve students who have historically
been underserved and underrepresented in higher education.
QCC is especially interested in candidates who, through their
research, teaching, and/or services, will contribute to the
diversity and excellence of the college academic community.
The Director of Community Engagement is responsible for
conceptualizing, developing, facilitating, coordinating, and
executing a robust community engagement strategy for Quinsigamond Community
(QCC). The Director will focus on building
relationships with nonprofit organizations, community based
organizations, faith based organizations, associations, partners,
public service agencies, K-12 schools, foundations, colleges,
universities, and other stakeholders in Worcester County,
Southbridge, and other QCC service areas. The Director will work
closely with QCC's internal community (administrative staff,
faculty, and students) to assist in the overall coordination and
facilitation of events and opportunities in support of QCC's Strategic Plan
, mission and vision,
specifically in matters related to community engagement.
The Director of Community Engagement is responsible for
strengthening the College's ties with the community while
supporting practices that promote diversity, equity, and inclusion.
Thus, the Director will work directly with other College
departments in developing, coordinating, and executing strategies
and activities leading to increase the enrollment of underserved
and underrepresented students in all QCC programs: college
readiness (English Language skills and high school completion),
workforce training, and certificate and associate degrees.
The Director will also manage/oversee the QCC Learning Hubs
throughout the Worcester
Reports to the Vice President for External Affairs
Supervises Part-Time and Full-time Employees, Temporary Employees,
and/or College Work-Study Students as assigned.
Major Duties and Responsibilities
- Cultivate relationships across diverse Worcester, Southbridge,
and other QCC service area communities and serve as liaison with
QCC program directors leading to increasing enrollment in all QCC
program offerings such as college readiness, workforce training,
career services and credit for prior learning, and certificate and
- Facilitate meetings between community organizations and the
college to foster relationship building and collaboration.
- Bring to the Office of External Affairs sponsorship
opportunities with targeted partnering organizations that provide
services to populations similar to the students that QCC
- Advice the Vice President of External Affairs on College's
opportunities to sponsor events and initiatives in the Worcester
- Support other External Affairs initiatives that involve
community partners and stakeholders such as alumni, government and
elected officials, donors, and QCC Foundation directors.
- Provide ongoing input, information, and materials (as
requested) that support external communication efforts about
programming and opportunities at QCC.
- Manage the QCC community learning hubs including supervision of
personnel, developing the yearly calendar of activities, and making
sure all requests for services made in the learning hubs are
addressed by the College's leadership.
- Serve as a liaison between QCC's leadership and the Worcester,
Southbridge, and other QCC service area communities to promote
collaboration and initiatives leading to student success, for
example, mentorship programs, early college programs, summer
programs for K-12 students, civic engagement campaigns, new
scholarships, and other student support services.
- Coordinate and facilitate the work of the Hispanics Achieving
and Celebrating Excellence (HACE) steering committee.
- Coordinate and facilitate the work of the Martin Luther King
Jr. Breakfast steering committee and the Martin Luther King Jr.
Golf and Scholarships steering committee.
- Conceptualize, develop, and execute initiatives and events that
bring the Worcester and College community closer and enhance the
College's presence in all QCC service areas.
- Represent the college in community, state, and national
organizations including but not limited to Higher Education
Consortium of Central Massachusetts (HECCMA), Massachusetts
Association of Community Colleges (MACC), and any others as
assigned by the Vice President for External Affairs.
- Maintain a comprehensive and updated database of all community
based organizations, faith based organizations, government service
agencies, foundations, and other entities that provide services to
the Worcester, Southbridge, and other QCC service area
- Provide flexible, responsive and high quality customer service
to all whom the College serves, be they students, community
agencies, faculty, or staff.
- Actively support the teaching and learning process; work to
create and support a student-centered environment.
- Work actively with all areas of the College to ensure a spirit
of college-wide collaboration, collegiality, civility, and
- Bachelor's degree and two (2) years of experience of community
engagement work or Associate's degree and four (4) years of
community engagement work (e.g., community based organizations,
labor, governmental services entities, religious organizations,
- Knowledge and understanding of the Worcester community and QCC
- Ability to develop and conduct presentations.
- Project management experience.
- Strong organizational skills and ability to manage multiple
priorities and projects simultaneously.
- Ability to work well independently and as a member of a highly
integrated and diverse team.
- Demonstrated ability to solve problems, manage conflict, and
lead working groups and committees.
- Ability to think and plan strategically.
- Strong analytical writing skills and oral communication
- Ability to successfully navigate challenging conversations
among diverse groups and build consensus.
- Working knowledge of community organizing or volunteer
- Experience advocating for students and underserved
- Strong interpersonal skills with the ability to work
effectively with people from diverse racial, ethnic, socioeconomic,
and gender backgrounds.
- Bilingual skills (Spanish or Vietnamese).
- Proficiency with Microsoft Office.
Quinsigamond Community College is an affirmative action/equal
opportunity employer and does not discriminate on the basis of
race, color, national origin, ethnicity, gender, disability,
religion, age, veteran status, genetic information, gender identity
or sexual orientation in its programs and activities as required by
Title IX of the Educational Amendments of 1972, the Americans with
Disabilities Act of 1990, Section 504 of the Rehabilitation Act of
1973, Title VII of the Civil Rights Act of 1964, and other
applicable statutes and college policies. The College prohibits
sexual harassment, including sexual violence. Inquiries or
complaints concerning discrimination, harassment, retaliation, or
sexual violence shall be referred to the College's Affirmative
Action and/or Title IX Coordinator, the Massachusetts Commission
against Discrimination, the Equal Employment Opportunities
Commission or the United States Department of Education's Office
for Civil Rights.
Quinsigamond Community College will provide reasonable
accommodations to qualified individuals with disabilities and
encourages both prospective and current employees to discuss
potential accommodations with the employer.
Diversity, inclusion, and equity are core values at Quinsigamond
Community College. We are passionate about building and sustaining
an inclusive, respectful, and equitable environment for all
students, staff, and faculty. Every member on our college campus
enriches our diversity. We support inclusion and are dedicated to
ensuring equity in access to opportunities.
Quinsigamond Community College is an equal opportunity/affirmative
action employer. Members of underrepresented groups, minorities,
women, veterans, persons with disabilities, and all persons
committed to diversity and inclusive excellence are strongly
encouraged to apply.
Candidates for employment should be aware that Quinsigamond
Community College faculty and staff are required to be fully
vaccinated for COVID-19. Accordingly, initial employment is
dependent upon receipt and verification of full vaccination status
records; details of how to fulfill vaccine record verification
requirements will be provided during the hire and onboarding
QCC requires all students, faculty and staff to be compliant with
our vaccination policy. For addition information on COVID19, please
Successful applicants will be required to complete a Criminal
Offender Record Information (CORI/SORI) request.
Anticipated salary range is $85,000 to $90,000 annually with
complete fringe benefit package. Complete fringe benefit package
including competitive health insurance, dental insurance, basic
life insurance, long-term disability insurance, paid sick, vacation
and personal leave, educational benefits for
employee/spouse/dependents, and excellent retirement benefits.
Actual salary will commensurate with education and
Visit our Web Site at www.qcc.edu/human-resources
about our positions.
All applicants must apply online by submitting:
- Cover Letter
- Names and contact information for three (3) professional
Applicants who do not meet the qualifications as stated above are
encouraged to put in writing precisely how their background and
experience have prepared them with the equivalent combination of
education, training and experience required for the
responsibilities of this position.
Quinsigamond Community College only accepts application materials
through our online application system. We are unable to accept
application materials through mail, email, fax, or hand delivery.
If you don't have access to a computer, please visit Human
Resources Office Monday- Friday from 8:30am-4:30pm.
Quinsigamond Community College understands that persons with
specific disabilities may need assistance with the job application
process and/or with the interview process. For confidential
assistance, please contact the Human Resources Office 508-854-2883
To apply, visit https://qcc.interviewexchange.com/jobofferdetails.jsp?JOBID=159399