Great benefits. Competitive pay. We know these are some
of the things people look for in a job.
But if you’re the kind of person who also cares about making an
impact and serving our nation’s wounded warriors and their
families, then you’re exactly the kind of person we’re looking for.
When you join Wounded Warrior Project, you’re committing to making
a difference. We make a commitment to you too – helping you to find
that spark, ignite your passion to serve, and embark on a career
with meaning and purpose.
At Wounded Warrior Project we recognize our mission cannot be
accomplished without our talented teammates, which is why we’re
proud to offer benefits such as:
A flexible hybrid work schedule (3 days in office, 2 days’ work
Full medical, dental and vision coverage for both teammates AND
Competitive pay and performance incentives
A fun, mission focused and collaborative team environment
A mission that matters is just the beginning, so if
you’re ready to get started, we’re ready for you.
The Wounded Warrior Project (WWP) Monthly Giving Senior
Specialist will report on Direct Response Television (DRTV) and
Face-to-Face (F2F) fundraising channels. Build and maintain
relationships with vendors and WWP department contacts.
Additionally, this position is responsible for assisting with
creation of Monthly Giving Team presentations and report
DUTIES & RESPONSIBILITIES
Collaborate with DRTV Senior Specialist and serve as a backup on
timelines, processes, and projections for DRTV filming, spot edits
and spot delivery.
Collaborate with Monthly Giving Specialist and serve as a backup
on assigning, tracking, and organizing all DRTV spot codes, as well
as tracking, improving, and reporting on Joint Cost Allocation
(JCA) for DRTV spots.
Manage MGT’s receipt of all video assets and their input into
the Digital Asset Management system as appropriate.
Manage all monthly giving projects with Donor Systems IT team
and report progress back to Direct Response team and notify
teammates of possible overlaps.
Assist Direct Response leadership with quarterly review and
budget preparations and presentations.
Assist Monthly Giving Leadership with updating/reporting on the
monthly All Sustainer Summary Report and serving as a back-up.
Proactively think about celebrity partnerships and assist with
research and outreach.
Collect and properly secure/store all DRTV waivers in accordance
with WWP Policy.
Proactively work with program teammates to identify warriors who
would excel in sharing their story through DR
Evaluate daily, weekly, and monthly analytical Monthly Giving
data including F2F reporting and report findings to Monthly Giving
Associate Director and Direct Response Director.
Track and manage invoicing processes with vendors and WWP
Track, evaluate, and report on sustainer retention/stewardship,
batch processing, daily cancels, caging, etc.
Engage supporters via multiple channels – solicit higher value
donors and continually evaluate organizations position in consumer
Collaborate with direct mail team in producing compelling,
timely and efficient Monthly Giving mailings for stewardship,
lapsed and acknowledgments.
Review and approve Monthly Giving Direct Mail budgets and
maintain up-to-date BAR report for proper forecasting.
Collaborate with Donor Experience Team on daily cancels report
to identify trends and troubleshoot by making recommendations for
internal and external (vendor) improvements.
Other related duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES
Highly motivated, passionate, and creative team player with
demonstrated commitment to the organization.
Demonstrated ability to work in a collaborative team
Excellent organizational and time management skills with the
ability to prioritize and complete assignments accurately and in a
Able to effectively handle multiple priorities with a strong
attention to detail in a fast-paced environment.
Demonstrated proficiency in the use of Microsoft Office
programs, e.g., Word, Excel, Outlook, PowerPoint.
Must possess a professional presence and demeanor.
Ability to provide high level of service to targeted client and
Must possess excellent written and oral communication
Must be a team player, with the ability to communicate with
diverse personalities in a tactful, mature, and flexible
Able to troubleshoot, identify viable options, and
Strong knowledge of best practices for direct mail and email,
creative, segmentation, dynamic content, testing methodologies,
deliverability, list growth, etc.
Ability to take initiative, multi-task, work independently, and
work well under pressure.
Mission-driven, guided by core values, and a pleasure to work
CERTIFICATIONS & LICENSURE
WORK ENVIRONMENT/PHYSICAL DEMANDS
Wounded Warrior Project® is an equal opportunity employer
committed to providing equal employment opportunity to all persons
without regard to race, color, religion, national origin, gender,
gender identity, sexual orientation, marital status, citizenship,
age, veteran or military status, disability, genetic information,
or any other characteristic protected by law.
Wounded Warrior Project is not seeking assistance or accepting
unsolicited resumes from search firms without a written search
agreement in place. All resumes submitted by search firms to any
employee at Wounded Warrior Project via email, the Internet or
directly to hiring managers at Wounded Warrior Project in any form
without a valid written search agreement in place will be deemed
the sole property of Wounded Warrior Project, and no fee will be
paid in the event the candidate is hired by Wounded Warrior Project
as a result of the referral or through other means."