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Major Gifts, Finances and Operations Manager

Human Rights Campaign
District of Columbia, United States
Salary Commensurate with experience
Posted Date
Mar 3, 2023

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Position Type
Fundraising, Major Gifts
Philanthropic Advisors
Employment Type
Full Time
We strongly encourage people of color, transgender and non-binary people to apply. HRC is an equal opportunity employer and welcomes everyone, including non-LGBTQ+ people, to join our team. Don’t meet every single requirement?  Studies have shown that people from marginalized communities are less likely to apply to jobs unless they meet every single qualification.  At HRC, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Position Summary:
The Major Gifts Operations Manager is a regular, full-time exempt position and is covered by the collective bargaining unit agreement between HRC and the Service Employees International Union.  The position is responsible for building and fostering communication and relationships with HRC’s most crucial financial base. 

The position reports directly to the Deputy Director of Special Projects, Development and works closely with the Director of Major Gifts, Planned Giving, Planned Giving and Foundation Relations and Major Gift Officers.  The position is responsible for contributing to and maintaining the Federal Club Council Program.  Specific duties are as follows:


Serve as the primary person for all financial matters related to the Federal Club Council program. 

Ensure accurate booking of pledge revenue

Tracking gifts raised toward budgeted monthly goal through the maintenance of a daily income log

Tracking processing and receipt of matching gifts

Facilitate paperwork for all major donor pledges; reallocations; income transfers and credit card credits.

Manage production and mailing of itemized tax letters

Provide regular updates to major gifts team regarding pending & overdue pledges; delinquent pledge payments; etc

Assist the Director of Major Gifts, Planned Giving, Planned Giving and Foundation Relations in the development of the annual major gifts program budget & individual clubs; continuous tracking and reporting of all revenue and club goals to budget. 


Serve as the point person for donor database matters. 

Ensure accurate entry of pledges and payments into database 

Assist and advise with regular list pulls

Format monthly activity reports

Assist Director of Major Gifts, Planned Giving, Planned Giving and Foundation Relations with development and accuracy of reporting around budget progress

Assist with the population of donor records with salient information to establish greater historical knowledge to include call reports and other relevant information

Responsible for leading Federal Club Council report creation, data pulls, database improvement, discovery and problem resolution.  Work with internal database staff to develop more efficient reporting and solutions.


Provide support for Federal Club Council program.

Manage regular teleconferencing for major donor committee calls and other special teleconferences.

Maintain roster of major donor committee and to act as an information resource for the committee providing meeting minutes and other information as needed

Assist with the implementation of special fundraising campaigns and the development of pledge cards, recipient lists, mailhouse production, and overall inventory of program materials

Maintain vendor contacts for donor stewardship and team support for travel, event invitations, and other details for major donor events across the country

Provide customer service for donors as a primary point of contact

Assist with the planning and production of the annual Major Donor Leadership Summit 

Oversee Federal Club Council acknowledgement process and donor recognition program

Represent the Federal Club Council team on designate interdepartmental projects and committees. 

Provide overall operations & administrative leadership in support of Director and the entire Federal Club Council program with the major focus on program operations and systems.  


Bachelors degree or equivalent experience with at least 3 years of experience in managing “customer based” projects, programs and development experience

Strong skills with Microsoft Office applications (Word, Excel and PowerPoint) and Google Apps (Gmail, Docs, Sheets, Forms, and Drive).

Proven administrative proficiency and organizational skills,

An ability to handle multiple tasks in a fast paced work environment;

Excellent oral and written communications skills are necessary.

Strong interest in the rapidly changing LGBTQ+ equality movement and a working knowledge of LGBTQ+ issues.


All positions at the Human Rights Campaign may require travel on a regular basis or periodically.  Where the need arises for business travel, appropriate compensation as outlined by the Fair Labor Standards Act will apply.

No phone calls or emails, please. Due to the volume of applications we receive, we are unable to respond to queries about application status.

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