Director of Housing & Crisis

New York, NY: Full-time, Exempt


About The Partnership To End Homelessness

Our mission is ending homelessness by preventing it.

Our services include Housing and Crisis, Health and Well-being, Education and Changing the Public Narrative. We serve New Yorkers experiencing, at risk of, or recovering from homelessness. This includes people of any ability, age, family type, gender, national origin, race and sexual orientation.


Our Values are our North Star

Compassion, Inclusion, Integrity, Professionalism, Social Justice.


The Opportunity

Reporting to the VP, Programs (CPO), the Director of Housing & Crisis will direct rental and financial assistance, housing placement and crisis intervention services in accordance with the company mission, values and strategic objectives. We are seeking a seasoned, data-driven and analytical leader with excellent writing skills and a proven record of fixing systems, managing multiple deadlines and leading teams to accomplish deliverables in a hands-on environment. This position is critical to providing clients with efficient and compassionate services and ensuring reliable program data for policy and evaluation purposes.

In this role, you will hire, train and supervise the Housing and Crisis Team, ensuring, excellent client service and accountability for accurate and thorough assessments for financial assistance and other benefits and services; create a team and program environment that is compassionate to people in crisis and demonstrates understanding that homelessness prevention is social justice work;  and ensure program success in meeting goals and deliverables through regular reporting and timely and accurate data collection for internal reporting, grant reporting, communications and development purposes.  In addition, you will provide housing expertise to the program team; advocate for clients when necessary with the various systems impacting clients’ ability to remain housed and assess client cases to ensure all financial request documentation is accurate and adheres to organizational guidelines and build and maintain a robust network of property owners and real estate companies, program and community partners, and government agencies, leveraging this network to troubleshoot cases with government partners.


We are not a shelter.  We are a non-profit organization dedicated to ending homelessness. 



Must have a MA, MSW or JD along with 10 years of experience in housing assistance, right to counsel and public benefits arena, with 7 years of supervisory and project leadership experience; mediation or negotiation experience and NYC housing and homelessness knowledge are required. Knowledge of benefits systems with an ability and willingness to keep abreast of changes in policies, services and legislation while serving as the organization’s expert on same and the ability to engage diverse stakeholders and represent the organization in high level meetings is a must along with experience with, and an interest in building a strong network of program partners and a referral system.      Must be technically savvy in all current technology, working with databases, Google applications, shared drives and all MS Office modules. Extremely strong communication skills are critical, and the ideal candidate will possess excellent writing, negotiation and public presentation skills.   


Equal Opportunities Employer

At The Partnership, difference is us. We are an equal opportunities employer and prohibit discrimination against any individual based on ability, age, color, creed, culture, gender, gender identity, gender expression, marital status, national origin, pregnancy or related condition (including breastfeeding), race, religion, sex, sexual orientation, veteran status, or any other basis protected by law.



Comprehensive total compensation package includes a $90K salary, generous PTO, comprehensive benefits package (including medical, dental, vision, disability and life insurance benefits), a company-funded HRA and transit benefits.


How to apply

To apply for this position, please use this Link, to submit a cover letter that details how your experience makes you a good fit for this role, as well as your résumé.  This position is based in our New York office at 305 7th Avenue, with opportunities for remote work as appropriate.

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