Major Gifts Operations Director (7378U), University Development and Alumni Relations - 50157

University of California, Berkeley
California, United States
Salary Not specified
Closing date
Apr 8, 2023

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Major Gifts Operations Director (7378U), University Development and Alumni Relations - 50157 About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit

Departmental Overview

University Development and Alumni Relations (UDAR), increases support for and enhances knowledge of UC Berkeley through communications, public outreach, and fundraising. UDAR is responsible for fundraising and donor engagement, and works to strengthen unit development offices by consulting and partnering with campus fundraisers. UDAR also handles a range of central activities and services encompassing events, communications, stewardship, prospect development, gift management, database management, and more.

The Major Gifts team within UDAR works to secure philanthropic support among University alumni, parents, and friends across a range of geographical regions with a focus on gifts in the $100,000 to $10 million range. Geographically, the regional areas of focus are Southern California, the Greater Bay Area, and the East Coast. There are 18 staff on the Major Gifts team including one deputy director and two senior directors who oversee each of the three regions, as well as gift officers and professional administrative staff.

Position Overview

The Major Gifts Operations Director is a new leadership position that will report directly to the Executive Director of Major Gifts. The Operations Director is charged with ensuring that the UDAR Major Gifts team operates more efficiently and effectively. This position will help realize the Executive Director's vision of building a data driven and inclusive culture. The Operations Director will also support the Executive Director and the broader team with emerging needs. This position will primarily be an internally facing leader with a high degree of knowledge in the fund development field. The Director is expected to plan, organize, and direct complex large-scale projects that include multiple stakeholders while also navigating the challenges associated with working in a layered higher education environment.

    Identify and implement data strategies and technologies that improve the donor, volunteer and staff experience
    • Serve as a liaison and content expert with multiple internal stakeholders including but not limited to IT, Alumni Relations, Annual Programs and Advancement Information Services
  • Accelerate the development of a healthy and diverse donor pipeline
    • Develop and socialize working agreements and systems when prospects need to move between Leadership Gift, Major Gift and Principal Gift portfolios
    • Design streamlined processes for coordinating Chancellor visits across regions
    • Support the Executive Director with any new fundraising objectives (such as supporting major gifts fundraising in Asia)
    • Drive forward strategic team-wide analytical projects to improve qualification outcomes
    • Spearhead donor portfolio diversity analysis, research best practices on how to effectively diversify gift officer portfolios; help implement pilots as appropriate
    • Provide the Executive Director with ongoing donor portfolio management support
  • Retain, attract, and grow mission-driven, diverse, and high-performing team members
    • Serve as the Major Gifts team internal recruitment and retention expert; liaise with UDAR and campus HR
    • Demystify and simplify recruitment processes for major gifts hiring managers
    • Build and implement onboarding and offboarding processes that are unique to the team while ensuring that they incorporate and complement the UDAR HR procedures
    • Take the lead on implementing morale building ideas and activities that keep staff connected and motivated
    Infuse Diversity, Equity, Inclusion, Belonging and Justice (DEIBJ) into every aspect of our work by acting on our DEIBJ Strategic Plan
    • Take the lead on cascading the recommendations from the UDAR DEIBJ working groups to the major gifts team writ large in a meaningful and timely manner
    • Research and help the major gifts management team implement DEIBJ initiatives, learning opportunities and culture building activities year-round
    • Support the major gifts team hiring managers and their respective search committees by continually providing fresh DEIBJ resources and best practices so that we attract a deeper and more diverse candidate pool
    Improve decision-making and align resources with priorities
    • Help ensure that major gifts staff adopt decision making tools and use these tools consistently to make strategic and timely decisions
    • Train and cascade decision making frameworks to staff at all levels of the major gifts organization
    • Map human capital and budget allocations to team and UDAR priorities to ensure alignment

Required Qualifications
  • Minimum 4 to 8 years of experience serving as an advanced administrative operations professional
  • Minimum 3 to 5 years of experience demonstrating advanced knowledge of fundraising, donor relations, and public relations concepts, principles, procedures, and techniques
  • Ability to breakdown complex systems and protocols into digestible pieces for key decision makers and stakeholders
  • Exceptional project management skills
  • Outstanding analytical and problem solving capabilities
  • Able to make higher order decisions and recommendations that have broad, long term implications
  • Ability to independently research best practices in a variety of arenas and introduce and adapt those ideas to achieve team goals
  • Entrepreneurial orientation; willing to question the status quo and carefully pilot new ways of doing business
  • Excellent listener and compelling communicator, both verbally and in writing
  • Impeccable follow through and ability to build high trust relationships
  • Impeccable written, oral and interpersonal communication skills, including political acumen, to establish and maintain good working relationships throughout the organization

  • Bachelor's degree in related area and / or equivalent experience or training

Preferred Qualifications
  • Entrepreneurial orientation; willing to question the status quo and carefully pilot new ways of doing business
  • Minimum of 9 to 15 years of experience as a high level administrative officer and decision maker handling like functions is essential to be considered for compensation within the third quartile
  • Demonstrated experience innovating new systems and ways of achieving ambitious departmental goals

Salary & Benefits
    This is an exempt, monthly paid position, eligible for UC benefits. Hybrid and remote-friendly position up to 100%. This is a Bay Area based position

For information on the comprehensive benefits package offered by the University, please visit the University of California's"" href="" style="font-variant-ligatures:normal; text-align:start; white-space:pre-wrap; color:blue; text-decoration:underline" target="_blank">Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.
    The budgeted annual salary that the University reasonably expects to pay for this position is minimum, $82,400 to the mid-point of $116,900 and is commensurate with experience.
    Compensation within the third quartile not to exceed $134,150 will be considered for candidates with 9 to 15 years of like administrative operations experience.

How to Apply

Please submit your cover letter and resume as a single attachment when applying.

Other Information

The minimum posting duration of this position is 14 calendar days. The department will not initiate the application review process prior to March 21, 2023.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the U.S. Equal Employment Opportunity Commission poster.

For the complete University of California nondiscrimination and affirmative action policy, please see the University of California Discrimination, Harassment, and Affirmative Action in the Workplace policy.


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