Associate Director of Alumni & Volunteer Engagement
- Heights Philadelphia
- Pennsylvania, United States
- $65,000.00 - $70,000.00
- Closing date
- Apr 12, 2023
- Position Type
- Fundraising, Alumni Affairs, Annual Fund, Donor Relations, Fundraising Administration, Other Fundraising, Special Events, Programs, Managing Volunteers
- Education, Youth
- Employment Type
- Full Time
Who We Are and What We Do
Heights Philadelphia is committed to transforming the pathways to college and career for Philadelphia’s students. That’s why Heights has merged the resources of Philadelphia Futures and Steppingstone Scholars to become the most dynamic educational nonprofit in Philadelphia. We’re working with over 3,000 Philadelphia students, providing individualized advising, academic enrichment, and college and career programming.
Heights Philadelphia connects Philly youth to careers and college with a network of people who believe — and invest — in their talents. We are excited to make key additions to the Heights team that will support the vision for the new organization: “all Philadelphia students graduate high school with pathways to economic mobility through college and workforce success.”
About this Role:
The Associate Director of Alumni & Volunteer Engagement leads all aspects of Heights’ alumni and volunteer efforts. The Associate Director will create compelling programming and opportunities for involvement, cultivate meaningful relationships, and increase philanthropic support from our alumni and volunteer communities.
You’ll help us to achieve:
An engaged and informed alumni
A robust volunteer program that
positively influences Heights student trajectories and success in
college and career.
Philanthropic support from our alumni
and volunteer communities.
You’ll be responsible for:
Implementing a comprehensive strategy
to inform and involve Heights alumni.
Engaging alumni in meaningful
volunteer opportunities and serving as a source for alumni talent
and resources for cross-organizational programming.
Cultivating and soliciting alumni for
annual giving contributions.
Creating and organizing regular
Ensuring alumni information is
captured in the database and alumni information is updated on a
Recruiting, equipping, mobilizing and
engaging a volunteer base representative of the diversity of our
Identifying recruitment pools and
cultivating relationships with corporations, civic
organizations and community groups.
Cultivating and soliciting volunteers
for annual giving contributions.
Working closely with program staff,
design and implement a new mentoring program that allows for scale
in numbers of students served.
Managing the execution of all
volunteer information sessions and interviews.
Overseeing volunteer application
processes including document management for Criminal Background
Checks, Child Abuse Clearances, and FBI Fingerprinting
Ensuring updated volunteer
information in constituent database.
Managing a portfolio of approximately
40 prospects (alumni and volunteers) with the capacity to make an
annual gift of $1,000 or more. Move prospects through the stages of
identification, qualification, cultivation and solicitation in a
strategic and efficient manner. Steward prospects as
Conducting regular face-to-face
visits (in-person or via Zoom) with alumni and volunteers for the
purpose of engaging with the organization and cultivating
Supervising the Advancement
Assisting with other duties as
- Bachelor’s degree required. 3+ years experience in alumni relations, volunteer management, fundraising or related fields.
Passionate about educational access
for underserved communities.
Demonstrated success in building
relationships with key stakeholders, managing volunteer
communities, and cultivating and soliciting charitable
Self-starter with outstanding
work-ethic and willingness to listen, learn, and grow.
Ability to think critically and
strategically and prioritize tasks with minimal direction.
Excellent written and oral
communications required including strong public speaking
Knowledgeable and proficient in
Google Suite and Microsoft Office applications (Excel, Word and
Must meet expectations to report
in-person on a schedule determined by their direct manager and/or
the Vice President of the team.
Must meet PA State background check
requirements [PA Criminal, PA Child Abuse and FBI Fingerprint
Check] at hire and every five years thereafter.
Strong orientation to customer
service, particularly with regard to students, partners and
Proficiency in Google Suite,
Microsoft Office and related applications, as well as use of
general office equipment (phones, computers, copiers,
Fluency in the use of data and data
systems. Maintains appropriate engagement with data entry,
reporting and review.
Must adhere to COVID safety
guidelines as established by Heights and/or its
Office-based staff should be mindful
of the organization’s strong recommendation that staff maintain up
to date with COVID vaccination and boosters.
Site-based staff must be fully
vaccinated against COVID-19 and must submit to any COVID testing or
other health screenings as required by the Department of Human
Services and/or the School District of Philadelphia.
Must be able to work in a busy, often
complex work environment that is generally climate
Must be able to lift up to 20 pounds
unassisted on an occasional basis.
Must be able to sit for long periods
Must be able to stand or walk for
long periods of time.
Access to reliable transportation
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