Alumni Relations Officer/Assistant Director of Alumni Relations, Young Alumni

Alumni Relations Officer/Assistant Director of Alumni Relations, Young Alumni

Department: Alumni Relations

Regular or Temporary: Regular

Hours Per Week: 40

FLSA Determination: Exempt

Weeks Per Year: 52

Open Date: 03/10/2023

Open Until Filled: Yes

Full or Part Time: Full Time

Position Summary              
Trinity College seeks a staff that reflects the changing demographics of our student body. Our student body is diverse, representing 41 states and 70 countries, with 21 percent U.S. students of color and 50 percent who identify as women. More than 90 percent of students live on campus. Trinity is a highly selective, independent, nonsectarian liberal arts institution located in the capital city of Hartford, Conn. With more than 2,100 full-time undergraduate students and 91 graduate students, the college maintains a rigorous academic profile complemented by a vibrant and diverse co-curricular program. We consider our location in a culturally and socioeconomically diverse capital city to be among Trinity’s most distinctive assets, and we cultivate strong connections with our surrounding neighbors and with institutions and organizations throughout Hartford and the region. As a preeminent liberal arts college in an urban setting, Trinity College prepares students to be bold, independent thinkers who lead transformative lives.

Reporting to the Senior Associate Director of Alumni Relations, the Officer/Assistant Director focuses on student and young alumni engagement, as well as supports the department’s digital communications and event programming efforts. This position will grow young alumni engagement by first fostering relationships with students and then guide them into a pathway to volunteerism and engagement as they become alumni. They will work closely with the Senior Associate Director of Alumni Relations to strengthen digital engagement and communications. Specifically, they will grow the presence and visibility of Trinity Alumni social media platforms by closely monitoring the accounts and creating engaging content, building appealing email campaigns, and various other tasks including querying reports, and crafting surveys. This position also recruits, hires, and manages up to 50 student workers who are a critical component to the success of our annual Reunion Weekend. Trinity College Advancement division has a hybrid work policy.

Duties and Responsibilities:

Students

• Engage current students by reinstating student ambassador programming (or similar) and other initiatives to introduce students to the office and strengthen the young alumni volunteer pipeline.
• Spearhead the Senior Achievement Award process working with campus partners to gather nominations and select awardees.
• Manage up to 50 Reunion Student Workers including recruiting, hiring, scheduling, training, supervising, and managing time-sheets.

Young Alumni

• Create a process of engaging young alumni that includes, but is not limited to, event programming, surveys, check-ins, and any additional methods of maintaining a connection to the school and keeping contact information updated.
• Develop a young alumni volunteer committee to work with the office as we build better ways to engage with this constituent group.

Communications

• Partnering with the Senior Associate Director, grow alumni office social media visibility by monitoring accounts and creating engaging content. Current accounts include Instagram, Facebook, and Twitter.
• Create and execute email campaigns for the office, and sometimes the division, following College standards.
• Prepare reports and metrics relating to emails, events, social media, and other College initiatives.

Other

• Support/staff regional and on-campus events as needed.
• Perform other related duties as assigned and based on departmental need.

Minimum Qualifications:

• Bachelor’s Degree and 1-3 years experience
• Ability to work nights and weekends
• Passion for social media content creation
• Creative and strong problem-solving skills with a growth mindset
• Highly effective communication (written and oral) skills
• Good time management skills with the ability to prioritize
• Excellent human relations/customer service skills with the ability to respond effectively to sensitive inquiries or complaints
• Demonstrated understanding of and commitment to diversity, equity, and inclusion
• Ability to work independently as well as with a team

Desired Qualifications

• Skill in program planning, implementation, and management
• Experience in managing volunteers and/or students
• Experience in an email marketing platform
• A degree from, or familiarity with, Trinity College

Special Instructions to Applicants
All applicants must apply online at https://trincoll.peopleadmin.com/postings/2908 by submitting their resume, cover letter and 3 references.

Trinity College requires proof of COVID19 vaccination and booster or an approved exemption prior to beginning employment.

Trinity is an Equal Opportunity/Affirmative Action Employer.