Job ID: 53988
Full/Part Time: Full-Time
Location: Tallahassee, FL
Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled
& Veteran Employer.
FSU's Equal Opportunity Statement can be
accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.
The Gift Specialist, Gift Services contributes to the integrity,
maintenance and management of advancement information through gift
and membership entry, gift and membership research, analysis of
data, reporting, data entry, and clerical support within the Gift
Services unit. The Gift Specialist is expected to uphold and
exemplify the operating practices and mission of the Foundation and
Alumni Association Gift Services.
Analyze, Research and Record Gifts, Memberships, and Event
Uses a variety of resources to identify donors/members and their
relationships, with mindfulness of the tax, donor/member
stewardship and reporting implications of their work. Maintains
knowledge of basic tax code for charitable contributions, as well
as guidelines established by the Council for Advancement and
Support of Education. Reviews and analyzes data for accuracy, logic
and relevance. Creates and updates donor database records. Performs
queries and exports/imports in the database. Reconciles financial
data in a variety of formats to ensure cohesive bookkeeping with
the accounting database. Enters a variety of gift, membership, or
event data with high level of accuracy and efficiency. Protects
confidential information. Scans gift documentation.
Edit and Proofread
Merges critical data into spreadsheet or word processing
documents. Edits donor acknowledgement letters, pledge reminders
and other correspondence, personalizing based on the complexity of
the gift to continue the cycle of stewardship and future gifts to
Donor and Customer Service
Communicates effectively directly with fundraisers, campus
contacts and donors. Corresponds with high level of written and
Other Duties as Required
Performs simple gift or membership projects as assigned by
Assistant Director or Senior Director. Maintains information in a
variety of formats including network files and digital images.
High school diploma/equivalent and four years of experience, to
include one year working in a fiscal environment. (Note: post-high
school education can substitute for experience at the equivalent
Commitment to best practices of equity, diversity and
Excellent organizational, customer service, and communication
Proficiency in the Microsoft Office products suite (Excel,
Outlook, Word), or equivalent software.
Experience prioritizing, organizing and performing multiple work
assignments simultaneously and in a detail-oriented
Strong math and language skills, to include the use of proper
spelling and grammar.
Ability to handle confidential, sensitive information with the
highest degree of professionalism.
*Applicants must upload a cover letter & resume with their
Bachelor’s degree preferred.
Ability to understand complex concepts.
Minimum of 1 year of experience working in a fiscal
Ability to process complex financial data with a high level of
A skills test is required upon interview.
- Who is an ideal candidate for this
position? You are incredibly detail-oriented
but at the same time flexible and willing to pivot from one task to
another on short notice to support department workflow. You can
maintain a high level of data entry accuracy under tight deadlines.
Good communication skills are a must.
- What to expect in the first 90 days?
During the first two weeks you’ll follow a detailed schedule of
training with department directors and staff. These trainings will
include a department overview, database training, department
expectations and communication training, and the basics of gift
entry. In the first 60 days, you’ll learn Foundation and gift
processing business rules and will apply this knowledge, along with
your data entry skills, to processing daily batches of online
gifts, Alumni Association memberships, and eventually check gifts.
You will receive daily constructive feedback from department
production coordinators regarding items entered in batch
incorrectly with the ultimate goal of minimizing errors. During
days 60-90, you’ll work closely with your supervisors and
production coordinators to begin tracking your batch accuracy and
production to consistently meet department metrics.
- What is a typical day in this
position? Each morning you’ll look at your
schedule and share with the group your primary tasks for the day,
maintaining open communication to contribute to department
workflow. Then, working in date order, you’ll work on online (or
check) gift batches or Alumni Association memberships. Working on
these items will require using the database to identify donors and
members, updating demographic information in the database, and
possibly internet research. You’ll enter all data for gifts and
memberships into database spreadsheets to be reviewed by department
production coordinators and then posted to the accounting
- Is Gift Services right for you? Our
department strives to provide a family-friendly feel even under
times of tight deadlines and high volumes of work. A teamwork
environment is very important to us. We hold optional department
lunches and periodic celebrations to enhance the workday. You’ll
not only gain experience processing charitable donations, but
you’ll learn how Gift Services works closely with the Fundraising,
Research and Prospect Management, Donor Relations, and Reports
teams. You’ll grow your knowledge of IRS guidelines, fundraising
stewardship, and communication skills.
One of the nation's elite research universities, Florida State
University preserves, expands, and disseminates knowledge in the
sciences, technology, arts, humanities, and professions, while
embracing a philosophy of learning strongly rooted in the
traditions of the liberal arts and critical thinking. Founded in
1851, Florida State University is the oldest continuous site of
higher education in Florida. FSU is a community steeped in
tradition that fosters research, encourages creativity, and
embraces diversity. At FSU, there’s the excitement of being part of
a vibrant academic and professional community, surrounded by people
whose ideas are shaping tomorrow’s news! Learn
more about our university and campuses.
This is an USPS (University Support Personnel System)
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit
our website to learn more
about our Compensation, Benefits, Wellness, Recognition, and
Employee Development programs.
Use our interactive
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Soft Money Funded Position
This position is time-limited based on soft money funding, with
renewal contingent upon available funds and the needs of the
Criminal Background Check
This position requires successful completion of a criminal
history background check. The background check will be conducted as
authorized and in accordance with University Policy
How To Apply
If qualified and interested in a specific job opening as
advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a
current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with
all applicable information. Applications must include all work
history up to ten years, and education details even if attaching a
Certain service members and veterans, and the spouses and family
members of the service members and veterans, will receive
preference and priority in employment and are encouraged to apply
for the positions being filled. For information on who may be
eligible for Veterans' Preference, click
here or call FSU Human Resources at (850) 644-6034.
IMPORTANT: In order to claim Veterans' Preference, applicants
a DD-214 (and other documentation, as applicable) with
their online application prior to the closing date of the job
Tobacco Free Campus
Effective January 1, 2014, tobacco use, including simulated
tobacco use, is prohibited on property, interior and exterior,
owned or managed by Florida State University. This policy applies
to all Florida State University students, employees, consultants,
contractors, visitors, and external individuals.