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Assistant Vice President, Donor Experience

University of Central Florida
Florida, United States
Salary Not specified
Closing date
Apr 29, 2023

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Position Type
Fundraising, Donor Relations
Employment Type
Full Time

Assistant Vice President, Donor Experience

Unleash YOUR Potential With Us

As a next-generation public research institute, we are an inclusive community of thinkers, doers, creators, innovators, healers, and leaders striving to shape the future and solve the world's most challenging problems. No matter what your role is, when you join Knight Nation, you'll play an integral role in pushing us forward to become among the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with uniquely talented faculty, staff, and students across 13 colleges and multiple campuses and regional locations. That means greater challenges to tackle, more meaningful opportunities to grow, and rewarding experiences that go beyond a paycheck. We're seeking qualified, motivated individuals who will help UCF fulfill its mission in unleashing the potential of every individual, enriching the human experience through inclusion, discovery, and innovation; and propelling broad-based prosperity for the many communities we serve.

Advancement & Partnerships

UCF Advancement powers partnerships and transforms lives through philanthropy. Your efforts on our team will transform the lives of many students, enable innovative faculty research projects, equip centers and institutes of service to diverse populations, and forge strategic partnerships. Our most valuable asset is our people. UCF has never been restrained by our past because our faculty, staff, students, alumni, and friends have always been optimistic dreamers focused on the future possibilities. UCF's rapid achievements are the result of the efforts of our people, and they will be our greatest asset as we focus on excellence. UCF Advancement is the division made up by Development, Administration and Alumni Engagement and Annual Giving and supports the UCF Foundation, Inc., a 501(c)(3) nonprofit organization created to assist donors wishing to offer private support to deliver resources beyond traditional funding sources, such as tuition, state support and government research grants. We are a powerful team of 130+ professionals who support the university by soliciting, accepting, and managing gifts as well as engaging alumni. Together, we work with alumni, friends, corporations, parents, and others who seek to make gifts in support of priorities and initiatives in alignment with the university's strategic plan.

WHY JOIN THE UCF ADVANCEMENT FAMILY: U.S. News & World Report ranks UCF above Cornell, Harvard, and Princeton as most innovative in its annual list of best colleges. Located in Orlando, Florida, UCF and its 13,000 faculty and staff members create life-changing opportunities for more than 70,000 students on campus and online. Orlando is a dynamic and diverse place to work and live. Ranked No. 6 on Forbes' Best Cities for future job growth and the fastest-growing of the 30 largest regions in the U.S., The City Beautiful offers boundless possibilities.

The Opportunity:

The Assistant Vice President for Donor Experience leads the planning and implementation of a comprehensive donor experience program that encompasses acknowledgment, stewardship, recognition and engagement. Within the program's scope are the specific functions of: leadership acknowledgements, endowment and impact reporting, University-wide giving societies, scholarship stewardship, fund utilization, and creating a variety of high-impact donor experiences, including but not limited to central Advancement events. The Assistant Vice President is a passionate advocate for innovative donor relations practices and is comfortable leveraging both broad-based digital and highly personalized, individual engagement strategies to enhance UCF's connection to and relationship with donors.


  • Develop a collaborative, strategic, high-performance Donor Experience team that understands its critical strategic role in advancing relationships with UCF's philanthropic partners, and helping UCF achieve its fundraising goals.

  • Provide overall leadership and direction to the team, creating a culture of trust, accountability and transparency. Coach, mentor and support direct reports in the successful day-to-day management of the team, including goal setting and performance management, budgets, and hiring and personnel management.

  • Work collaboratively with Advancement Services, Legal, Finance & Accounting to ensure UCF's gift acceptance and stewardship practices follow best practices.

  • Establish frameworks, systems and workflows that provide timely acknowledgment and recognition of gifts, and effectively relay to donors the impact their gifts have made on the university.

  • Collaboratively engage academic and program leaders across the university to ensure philanthropic funds are utilized according to their purpose.

  • Work with internal Advancement and UCF Marketing and Communications partners to ensure endowment performance and impact is communicated to donors regularly, and that donors are intentionally connected to the impact of their gifts.

  • Lead a creative and entrepreneurial donor experience team that creates high-impact events and experiences for donors.

  • Work closely with the Office of the President to coordinate Presidential events and experiences, and manage special experiences on behalf of the Senior Vice President for Advancement & Partnerships.

  • Work collaboratively with development teams in colleges and units to support strategic advancement events and initiatives.

  • Serve as a key partner with Advancement leadership, Development Officers, Finance & Accounting, Student Financial Assistance, and partners in colleges and units to ensure UCF's scholarship stewardship practices are best-in-class and provide donors with meaningful and individualized information regarding scholarship awards.

  • Partner with Advancement Services teams to ensure technology platforms and business processes support UCF's scholarship stewardship goals.

  • Provide a cohesive vision and institutional alignment for UCF's donor recognition strategies, including giving societies, campaign recognition plans, donor walls, and other recognition tactics that honor both individual donors and corporate partners.

  • Develop a multi-year roadmap aligned with UCF's strategic/campaign goals.

  • Serve as a chief donor experience strategist particularly focused on principal and presidential level donors and prospective donors.

  • Provide guidance and expertise to development colleagues and other partners across the university regarding the creation and implementation of high-touch, individualized stewardship plans.

  • Support the functions of the Donor Engagement and Stewardship Committee of the UCF Foundation Board, including the development and implementation of individualized engagement plans for committee members.

    Minimum Qualifications:

    Bachelor's or Master's degree and 10+ years relevant experience with at least 5+ years of leadership experience

    Preferred Qualifications:

  • Experience building and leading a high-performance team with at least three years of direct supervision and leadership of a multi-level team

  • Experience working collaboratively with cross-institutional partners including executive leadership, advancement colleagues, volunteer leaders, and donors.

  • Ability to serve as a donor relations subject-matter expert and advisor to partners across the university

  • Knowledge of scholarship award management in a higher education environment; prior experience in scholarship stewardship and endowment reporting

  • Excellent communication skills and prior experience working collaboratively with creative teams to produce high-impact donor communications

  • Extensive event management knowledge, including both large-scale formal events as well as smaller events like receptions and dinners

  • Ability to design and implement volunteer engagement activities

  • Experience working with technology and data teams to develop processes and tools to effectively manage a donor relations program

    Are Benefits Important to You?

    Working at UCF has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, UCF offers:

  • Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

  • Paid time off, including annual and sick leave and paid holidays

  • Retirement savings options

  • Employee discounts, including tickets to many Orlando attractions

  • Education assistance

  • Flexible work environment

  • And more…For more benefits information, to go to the UCF Employee Benefits page click here.

    Who Are We?

    Founded in 1963 to fuel the region's talent pipeline and support the growing U.S. space program, UCF is built to make a better future for our students and society. It's one of the reasons U.S. News & World Report ranks UCF among the nation's top 20 most innovative colleges, while Forbes, Kiplinger, and The Princeton Review rank us a best-value university. UCF is one of 14 universities nationwide designated as both a Hispanic-Serving Institution and a Research 1 university. With 13 colleges, including a fully accredited College of Medicine, UCF offers more than 220-degree programs between its main campus, downtown campus, hospitality campus, academic health sciences campus, and 11 UCF Connect centers located throughout the region. In addition, UCF extends its reach to communities in and beyond Central Florida by offering complete, online programs leading to bachelor's degrees, master's degrees, Ph.D.'s., certificates, and more.

    Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

    UCF Foundation - Accounting

    Work Schedule
    Monday-Friday; 8:00 AM to 5:00 PM. Some weekends, evenings, and travel required as needed. Hybrid remote work option with supervisory approval.

    Type of Appointment

    Expected Salary
    $104,664.00 to Negotiable

    Equal Employment Opportunity Statement:
    As an equal opportunity/affirmative action employer, UCF encourages all qualified applicants to apply, including women, veterans, individuals with disabilities, and members of traditionally underrepresented populations. UCF's Equal Opportunity Statement can be viewed at

    As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.

    The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.

    To apply, visit

    Founded in 1963 to provide talent for Central Florida and the growing U.S. space program, UCF has been making an impact on the state, the nation - and outer space - ever since. With 13 colleges and more than 230 degree programs, follow your passion at one of our campus locations designed to help you succeed. From the main campus in east Orlando to UCF Downtown and Rosen College of Hospitality Management to the Academic Health Sciences Campus, you’ll have the opportunity to learn in the heart of your industry. UCF also has multiple regional locations and fully online programs - including online bachelor’s degrees, online graduate degrees, online certificates and more - to ensure that you can achieve your dreams whenever and wherever you want.


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