Associate, Development and Outreach

FULL-TIME JOB VACANCY
ASSOCIATE
Development and Outreach
Silicon Valley Office
Application Deadline: May 21, 2023

The Development and Outreach Department of Human Rights Watch (HRW) is seeking candidates for the position of Associate in the Silicon Valley office. The Silicon Valley office serves as an important base for HRW’s development, fundraising, and outreach activities in the San Francisco Bay Area. The Silicon Valley Associate provides detail-oriented administrative support to the Development and Outreach team, with a focus on managing and organizing the Salesforce database while also collaborating on all communications, administration, and event coordination. The Associate will participate in team meetings and will have opportunities to attend trainings and events related to human rights, as well as network with colleagues around the world.

This position is 40 hours per week and is anticipated to start in June or early July 2023. Some evening and weekend work will be required for events. The Associate will report to the Silicon Valley Manager.

The successful candidate may have the option to work remotely, but will be expected to work from the Silicon Valley office at least 2 to 3 days per week. We aim to be as flexible and supportive as possible in both the recruitment for and onboarding of this position.

Responsibilities:

1. Database & Donor Operations: Maintain Silicon Valley’s Salesforce and Marketing Cloud database, ensuring data accuracy and recording all information in a timely manner:

• Enter donations in the database upon receipt, including all details on the donor and corresponding campaign;
• Draft and track the status of gift acknowledgement and thank-you notes for donors, sharing tracking list of all thank-you notes with the team on a weekly basis;
• Create and update donor profiles with relevant communications and information;
• Pull donor interest reports frequently and share with the team, tied to upcoming events, new reports, or research updates on specific topics;
• Build campaigns for all local events and coding donors and event attendees appropriately, including marking interests in Salesforce;
• Merge duplicates and clean up data regularly when errors are found;
• Coordinate gifts from donors through credit card, wire, and check processing; and
• Support major gifts efforts through prospect research, meeting preparation, follow-up email drafts, and direct communication and coordination with donors.

2. Event Coordination

• Prepare all communications for Silicon Valley events, including creating email invitations and sending reminders and follow-up emails after events;
• Coordinate logistics of Zoom virtual events: organize prep calls with researchers, create and share an event show-flow, and manage recording and attendance;
• Oversee all RSVP lists for events, updating lists daily and sharing with event hosts;
• Support the annual Voices for Justice Dinner, the Silicon Valley team’s largest fundraising event of the year; and
• Coordinate the Silicon Valley Film Committee and organize two film screenings annually for our Bay Area community.

3. Marketing & Outreach

• Prepare, draft, edit, format, and distribute correspondence and documents to share with constituents;
• In collaboration with the Silicon Valley team, create and post all social media and email marketing content for our local community; and
• Maintain an annual touch points calendar tracking donor communications, keeping our team on track to email or call donors with regular frequency throughout the year.

4. Office Administration

• Provide administrative support to the department such as scheduling, preparing for and taking minutes at meetings, preparing background materials, making travel arrangements, and responding to inquiries;
• Collaborate with IT on all office technology needs, troubleshooting as needed; .
• Conduct office inventory and ensure our Silicon Valley office is fully stocked by ordering supplies, merchandise, and HRW reports as needed;
• Process and pay invoices for all Silicon Valley contractors, vendors, honorariums, and other Development team transactions;
• Coordinate physical mailings to donors and prospects; and
• Perform other duties as required.

Qualifications:

Education: A bachelor’s degree or equivalent work experience is required.

Experience: A minimum of one year of relevant work experience is required.

Related Skills and Knowledge

1. Professional experience using Salesforce or similar database systems is desired.

2. Prior office/administration experience and strong organizational skills is required.

3. Excellent oral and written communication skills in English is required.

4. Ability to work well under deadlines while juggling multiple tasks simultaneously is required.

5. Proficiency in computer packages including MS Office applications is required.

6. Any of the following skills would be considered an asset, but are not required: fundraising experience, HTML, basic graphic design, or grant writing.

7. Strong interest in international human rights, event management, and fundraising is desirable.

8. Strong interpersonal skills and the ability to communicate with a variety of audience is desirable.

9. Self-motivation and the ability to prioritize with minimal supervision and work independently as well as function as a member of a team with staff in locations globally is desirable.

Other: Applicants for this position must possess valid U.S. work authorization.

Salary: The salary range for this position is $52,000- 56,415. Human Rights Watch offers comprehensive employer-paid benefits, including medical, dental, vision, disability and life insurance, a retirement savings plan and twenty (20) days of vacation per year.

How to Apply: Please apply immediately or by May 21, 2023 by visiting our online job portal at careers.hrw.org and attaching a letter of interest and a CV or resume. No calls or email inquiries, please. Only complete applications will be reviewed and only shortlisted candidates will be contacted.

If you are experiencing technical difficulties with your application submission or if you require accommodations during the application process, please email recruitment@hrw.org. Due to the large response, application submissions via email will not be accepted and inquiries regarding the status of applications will go unanswered.

Human Rights Watch is strong because it is diverse. We actively seek a diverse applicant pool and encourage candidates of all backgrounds to apply. Human Rights Watch does not discriminate on the basis of disability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, sexual orientation, or criminal record. We welcome all kinds of diversity. Our employees include people who are parents and nonparents, the self-taught and university educated, and from a wide span of socio-economic backgrounds and perspectives on the world. Human Rights Watch is an equal opportunity employer.

Human Rights Watch is an international human rights monitoring and advocacy organization known for its in-depth investigations, its incisive and timely reporting, its innovative and high- profile advocacy campaigns, and its success in changing the human rights-related policies and practices of influential governments and international institutions.