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Director of Special Events, Human Services

Northeast Arc
Massachusetts, United States
Salary Not specified
Closing date
Jun 10, 2023

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Position Type
Fundraising, Special Events
Social Services
Employment Type
Full Time
Looking to join one of Massachusetts’ most innovative and committed organizations? Northeast Arc is a premier provider of services devoted to strengthening the abilities of all. We are a non-profit human services provider located in Danvers. We are a mission-driven agency committed to changing lives and discovering abilities. Whether it’s the individuals we serve or our employees who support them, we know that each person has a unique set of skills and contributions to make. Northeast Arc prioritizes inclusion and diversity. We value the individual perspectives, cultures and approaches that our employees bring to make us one of the most innovative organizations in human services!


We’re looking for a full time Director of Special Events to join our Development Team!

Job Summary:  Supports the Chief Development Officer in ensuring the delivery of the fundraising, public relations and marketing support needed to meet the Northeast Arc’s (NeArc) mission. Plans and implements, oversees event operations, and manages associated internal and external communication strategies.  Tracks and meets/surpasses all revenue goals associated with each special event and initiative.


Major Responsibilities:

Special Events/Fundraising:

Manages NeArc’s signature special events (Golf Tournament; Run for Inclusion; Evening of Changing Lives Gala; Pickleball for a Purpose).  Establishes and manages an Emerging Leaders committee. Oversees all NeArc affiliated fundraising initiatives:

  • Develops and maintains a master event strategy and timeline.
  • Recruits and engages event specific volunteer committees, develops communication strategies, benchmarks, and solicitation prospects.
  • Negotiates all vendor relationships pertaining to each event.
  • Oversees production of all event-related marketing materials.
  • Utilizes current databases and fundraising platforms and identifies new opportunities to ensure efficient dissemination of information and generation of revenue.
  • Manages all special event donor acknowledgement and stewardship.
  • Develops and maintains special events and initiatives summary report and shares with CDO on a bi-weekly basis.

    Annual Fund:

  • Serves as lead for development, segmentation, production and distribution of two annual appeals.
  • Ensures the Holiday Appeal is delivered the week prior to Thanksgiving with a Giving Tuesday digital appeal to coincide, and the End of Fiscal Year Appeal drops by June 1st (Minimal Financial Goal of $100k).
  • Coordinates all appeal collateral and negotiates with and manages all associated vendors.

    External Communication:

  • Develops and implements an organization-wide social media policy to include scheduled postings and content.
  • Develops and implements an organization-wide event strategy and serves as the main point of contact for all 3rd Party and program-related fundraisers.
  • Consolidates all social media to no more than three accounts (with exception of outward facing businesses i.e., black box, breaking ground, etc.).
  • Attends networking opportunities to serve as Northeast Arc Brand Ambassador with goal of prospecting new supporters, stewarding current supporters and spreading awareness.



  • Bachelor’s degree in a related field, master’s preferred. Minimum five (5) years relationship management experience.
  • Experience managing and coordinating signature events, sponsorships and logistics.
  • Prior social media, external communication, and public relations/marketing experience required.
  • Customer service and executive support experience preferred.
  • Ability to manage multiple social media channels at once and manage reporting and strategic analysis. Aptitude for learning 3rd party software programs that support digital marketing, design, and public relations materials.
  • Ability to prioritize and manage multiple tasks with attention to detail.
  • Excellent interpersonal and relationship building skills with ability to interact with high level constituents.
  • This position requires on-site availability at our Danvers, MA office.
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