Identity, Executive Director

Identity, Executive Director

The Client

Identity Inc. was chartered in 1977 as the Alaskan Gay Community Center. Since then, Identity has primarily relied on the generosity of committed volunteers and board members to carry its mission forward. Over the years Identity has grown in scope and hired full-time employees in 2014. In 2021 Identity merged with Full Spectrum Health, which became Identity Health Clinic. Now Identity offers community services, LGBTQIA2S+ focused health care and advocacy.

Identity provides programming and wellness services. The wellness component of the organization includes gender affirming, educational, and community resources. Identity provides mental health resources for the community. The Health Clinic offers primary care, psychiatric care, and HRT. Q-Club is a group for LGBTQIA2S+ youth and allies ages 13-18 which offers a hangout group weekly digitally. Generation Q is for ages 18-30 which provides a safe and supportive community. The organization offers programming for older adults through Alaska Rainbow Elders (ARE). There is also programming for parents and guardians which meets twice a month offering virtual and hybrid options.

Identity's mission is to advance Alaska's lesbian, gay, bisexual, transgender, intersex, asexual, two-spirited + community through advocacy, education, health care and connectivity.

About Anchorage

Anchorage, known as the gateway to Alaska adventure, is a highly diverse community with a population representing multiple ethnicities with over 100 languages spoken. Identity is deeply committed to racial justice, trauma informed care, and work in decolonization.

Organizational Highlights

Founded: 1977
Annual Revenue: $1.5 million
Board of Directors: 11
Staff: 13 (Team will grow to 25 by 2024.)
Headquarters: Anchorage, AK

The Position

The Executive Director is responsible for the overall administration and management of Identity, Inc. The Executive Director will work closely with the Board, Staff, and community partners to advance the organization's mission. The Executive Director ensures the direction, planning, fundraising, and evaluation of the clinic program and service delivery consistent with the mission and goals of the organization. The leader will be responsible for strategic, operational, financial, and administrative oversight. The Executive Director will work with internal or external stakeholders to continue to create and carry out the vision for the organization's future. Identity is an equal opportunity non-profit organization.

Organizational Management

• Direct all operations including clinic and programs;
• Deep understanding of clinic revenue cycles and develop ways to improve patient flow and experience;
• Direct all daily financial operations of the organization, including daily bookkeeping procedures, monthly board financial reports, and governmental and business licensing, permits and reports;
• Partnership with Clinical Director and Operations Director;
• Plan, direct, or coordinate operational activities at the highest level of management with the help of leadership
team and staff managers;
• Strengthen and improve operational systems and structures that support people, programs, and organizational
growth as Identity expands;
• Hire, supervise, guide, train, and evaluate Identity staff and address HR needs;
• Lead with a trauma-informed lens;
• Ensure that staff adhere to all Identity policies and procedures as outlined in the Employee Handbook;
• Responsible for improving the Quality Assurance process;
• Collaborate with Leadership Team to provide training internally on working with the LGBTQIA2S+ community.

Fundraising

• Assist the Board of Directors and the Board Development Committee in the creation and ongoing evaluation of a fund development plan;
• Responsible for building out the clinic funding sources; expansion of financial revenue sources;
• Leads negotiation with third party insurance;
• Ensure ongoing financial sustainability through the diversification of funds;
• Design and implement giving campaigns to acquire, renew, and upgrade individual donors;
• Cultivate major donor giving and develop sustainable relationships;
• Oversee gift reporting and acknowledgement, donor correspondence, donor recognition, and database
management;
• Assist the Identity Board and the Board Development Committee in the design and implementation of
fundraising events;
• Work with Identity's bookkeeper on reconciling all expenses and revenues.

Program Development

• Create and manage all programs and services in accordance with Identity's mission;
• Coordinate and oversee facilitators of all Identity support groups;
• Work with Identity health regulatory lawyer to develop robust Quality Assurance process, compliance plans,
and preparation for audits;
• Facilitate effective community partnerships, including grassroots coalitions, community organizations, and state agencies;
• Direct LGBTQIA2S+ rights policy analysis and strategy.

Public Engagement & Advocacy

• Expand outreach to new individuals and communities while deepening engagement with current constituents, supporters, and partners;
• Grow, improve, and align programming to meet evolving community needs throughout the state;
• Increase Identity's visibility and awareness of the work and organization's accomplishments and impact;
• Serve as primary spokesperson for the organization at public events, with the media, policy makers, funders,
and coalitions;
• Management of fee for service workshops and training.

The Opportunity

This is an exceptional opportunity for a visionary leader to advance Identity's mission in Anchorage, Alaska.

Position Overview

The Executive Director
Reports to: 11 Board of Directors. The position directly reports to the Board's Co-Chairs and will be annually evaluated by the Board's Co-Chairs
Leads: 13 staff
Oversees: Two direct reports Manages: $1.5M budget
Location: Ideally, lives in Anchorage, Alaska

Professional Requirements

The Executive Director will be someone with a knowledge of healthcare from a financial and operations background. A candidate with experience within the non-profit sector who is experienced in programming. Active communication through coaching and engagement with staff. A leader who can negotiate contracts and MOUs. In addition to being an administrator, this leader will need to understand and have a deep commitment to doing personal and professional work in decolonization, racial equity and working with diverse populations. The role will require the Executive Director to build partnerships and collaborative relationships within the community. The ideal candidate will:

• Lead long-range visioning and planning in partnership with the Board of Directors while engaging staff, volunteers, community, and stakeholders;
• Have an understanding of complex needs of the patients;
• Have experience with third party insurance companies;
• Have knowledge of billing codes and revenue cycles;
• Help to grow fundraising programs and diversify revenue streams to broaden Identity's base of support and
strengthen its financial position;
• Have experience preferably in nonprofit clinics;
• Maintain a professional climate that supports staff in organization and achieving goals;
• Have experience in Quality Improvement processes;
• Lead the review of policies, procedures, and/or practices that support effective strategies, as well as the recruitment, selection, employment, and management of employees;
• Ensure sound financial practices and stewardship of the organization's resources;
• Have experience with human resources, payroll, and other HR needs;
• Develop and nurture relationships with community leaders, funders, government agencies, partner
organizations, local businesses, elected officials, and other external stakeholders;
• Partner with the Board and its various Board Committees/Chairs to implement strategic plans, support
expansion, and identify areas of growth;
• Support development of strong Board recruitment, retention, and training;
• Have the ability to navigate the electronic medical records systems for record keeping, data collection,
scheduling, and billing.

Essential Qualities

The successful candidate must passionately care about the LGBTQIA2S+ community with attention to wellness. They provide culturally responsive outreach throughout the state of Alaska. They are motivated to expand the reach and impact of the organization.

Personal Characteristics

The ideal candidate will bring the following qualities:
• High level of emotional intelligence, professional maturity, and self-awareness;
• Have proven skills in fundraising, strategic planning, and organizational leadership and growth;
• Commitment to diversity, equity, and inclusion at all levels;
• Understanding of decolonization and intersectionality;
• Bring a transparent, fair, collaborative, transformational, and servant leadership style;
• Knowledge and sensitivity to trauma-informed care;
• Successful record of accomplishment of managing, developing, and supporting people and teams of broadly
diverse ages, background, experience, and identity;
• Personal passion for Identity's work and mission and a deep understanding of current issues facing the
LGBTQIA2S+ community;
• Empathetic, warm, and people-centered;
• An understanding of the intersectionality of racial equity, gender equity, and social justice;
• Respect for the community and integrity in the service being provided.

Compensation

The salary range for this position is $125,000-140,000, commensurate with the professional experience and qualifications of the selected candidate. Identity provides a health stipend for full-time employees. In addition, 13 paid holidays and 120 hours of PTO including sick and safe days. There are 3 days for bereavement leave and full compensation for Jury Duty.

Identity provides flexible scheduling which includes four 10-hour shifts and work from home ability.

Location

This position works from Monday through Friday. On occasion, the position may require you to work evenings and on the weekends. This position is housed at Identity's main office in Anchorage.

Contact

Please submit a résumé and original cover letter that describes your interest in the organization's mission and qualifications through the application portal on our website.

Zaria Davis and Bryan Epps, Lead Search Consultants
McCormack + Kristel
1740 Broadway, 15th Floor
New York, NY 10019
Phone: 212.531.5003 | Fax: 212.203.9599
Email: search@mccormackkristel.com
Website: www.mccormackkristel.com

All inquiries will be held in strict confidence. Please note that your education, dates of employment, and other information will be verified prior to an offer.

McCormack + Kristel works only with equal-opportunity employers. Identity, Inc. is an equal opportunity/affirmative action employer and encourages applications from all qualified individuals including women, people of color, persons with disabilities, and lesbian, gay, bisexual, and transgender individuals.

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