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Director of Development, School of Hospitality & Tourism Management

Florida International University
Florida, United States
Salary Commensurate with experience
Posted Date
May 23, 2023

Provides comprehensive strategic management in the development and implementation of the fundraising program of the Chaplin School of Hospitality & Tourism Management (CSHTM). Manages the strategic industry partnerships in support of the CSHTM mission, vision, fundraising and campaign goals. Proactively identifies new partnerships to engage and generate philanthropic support. Plans and implements strategies to secure gift funding from individuals, corporations, and foundations in support of the fundraising priorities of the university and the CSHTM. Directs all fundraising activities and initiates the development of donor cultivation, development of proposals, and solicitations of gifts and grants at the major and principal gift levels, specifically focused on the unit.


  • Develops supportive and productive relationships with both team members and donors/prospects. Interacts with other constituent groups and responds to inquiries and requests for information. Partners with numerous external organizations. Provides internal customer service and works collaboratively with FIU Foundation and CSHTM colleagues. Supports advancement operations to ensure smooth flow of activities in support of fundraising initiatives related to gift agreements and the execution of deliverables.
  • Attends development strategy, operational and status meetings to support growth of donor pipeline, major/principal gift cultivation, solicitation and stewardship. Contributes ideas and creative approaches to transformational fundraising. Collaborates with Donor Relations & Stewardship (DRS) to create stewardship plans and maintain accurate records and portfolios. Responsible for stewardship and oversight of gifts and grants related to advancement within the CSHTM. Ensures the awarding of scholarship funds, established by charitable donations and for stewarding scholarship gifts of the assigned unit from corporations and partners.
  • Establishes and proactively manages a portfolio of up to 150 potential partners, donors, and prospects whose profiles and FIU affinity make them likely to make a gift. Participates in university-wide prospect management, cultivation, and stewardship of donors and prospects. Develops and implements a strategic annual work plan and matrix to assist in identifying and managing the above. Manages prospective donors, meetings, and other institutional performance metrics. Participates in and adheres to university-wide prospect management guidelines and protocols for cultivation and stewardship of donors and prospects. Complies with University policies and meets minimum performance standards as well as achieves annual established goals.
  • Leads oversight of gift fulfillment on behalf of the CSHTM. Advises and supports successful delivery of donor sponsored programs. Tracks, monitors, and reports out on gift usage, donor communication and reporting. Informs Dean and Sr. Executive Director about any unused funds, program endowments and scholarships. Manages preparation and implementation of materials and resources needed for recognition and stewardship of donors including gift acknowledgment. Collaborates with DRS as appropriate, including but not limited to donor, pipeline, and solicitation gifts.
  • Ensures completion of projects on time, within budget, and within scope. Develops and manages detailed project plans and communicates progress, obstacles, milestone achievement and any necessary adjustments. Anticipates project delivery gaps or conflicts before they happen. Conducts postmortems to capture feedback and to incorporate measures for continuous improvement.
  • Researches, creates, organizes, and maintains pertinent data and provides information to senior leadership to determine current state, process improvement and future needs. Analyzes data to identify opportunities for further engagement, enhancement and operational effectiveness. Maintains dashboard and reporting overseeing development progress to include pipeline updates, relationship movement, dollars raised, gap-to-goal, cash goal progress, and overall success towards set goals for each fiscal year. Keeps Dean and Sr. Executive Director updated on activity and progress towards overall yearly goal.
  • Serves as the lead for the units Endowment Reporting and Impact Reporting, managing the intake (unit level) and submission of information to central DRS. Collaborates with the unit¿s Financial Team on status of each project and expenditures, ensuring proper fund usage and balance monitoring.
  • Actively engages in periodic research and prospect management meetings, to discuss progress and next steps for donor cycle. Monitors progress towards achieving revenue goals. Manages data and prepares reports outlining strategy, goals, and other facets of daily work. Reports regularly to Executive Director and Dean on accomplishments, challenges, and identified trends that impact overall results.


Minimum Qualifications

  • Bachelor's degree and eight (8) years of experience with five (5) years in fundraising. Supervises/ manages subordinate staff.


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