Senior Membership and Event Manager

Northern Stage seeks a development professional to join the company’s Development team as Membership and Events Manager. This position manages the successful operation of a robust Director’s Circle and Producer’s Club membership and Annual Giving program (both unrestricted and restricted) including the cultivation, solicitation, and stewardship of donors of up to the $10,000 level, while also providing support to the Director of Development.

Required Qualifications:

• At least three years of development experience, with a proven track record in managing a membership program and annual giving
• Experience managing projects from inception to successful and timely completion
• Knowledge of CRM database systems in a performing arts non-profit and proficiency in Google Workspace (Gmail, Google Drive, Google Docs, Google Forms)
• Ability to work collaboratively with internal and external stakeholders, including colleagues, Board and Committee members, and volunteers
• Excellent written and verbal communication skills
• Strong organizational skills combined with individual initiative
• Strong analytical and planning skills
• Ability to handle sensitive and confidential matters with appropriate discretion

Key Accountabilities:

• Manage and oversee the daily operations of the Director’s Circle and Producer’s Club Programs, including written and telephone correspondence and benefit fulfillment
• Oversee the strategy, materials, and implementation for (bi-annual) annual appeal and donor memberships/renewals, including the management of the annual membership renewal process
• Administer all Director’s Circle member benefits, including organizing and managing all member events and rehearsals in collaboration with the Development and Campaign Manager, Director of Production, and Artistic team
• Manage and oversee all development events as they relate to donor qualification, cultivation, and stewardship
• Build and maintain relationships with donors and prospects through outreach, attending events, benefit fulfillment, and ensuring an excellent donor experience
• Increase awareness of the Director’s Circle and Producer’s Club membership Programs through coordinated marketing efforts
• Serve as primary liaison between Development and Marketing for web content, including maintaining donor benefit listings, ensuring proper donor recognition, and verifying ticket purchase paths
• Be proactive in suggesting ways to grow and improve the membership programs at Northern Stage
• Support a higher-level strategy for creating a robust donor pipeline that supports future fundraising goals. Identify prospects who are ready to move to the next level of giving
• Performs other duties as assigned