Production Coordinator, Gift Services

Job ID: 54758
Full/Part Time: Full-Time
Location: Tallahassee, FL
Regular/Temporary: Regular

Department
FSU Foundation

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU's Equal Opportunity Statement can be accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.

Responsibilities

The Production Coordinator, Gift Services will contribute to the integrity, maintenance and management of advancement information by coordinating workflow in Gift Services for the Foundation and Alumni Association Gift Services, analyzing workflow and making changes as needed for efficiency, analysis of data, reconciling and auditing, and overseeing the accuracy of gift and membership entry. The Production Coordinator is expected to uphold and exemplify the operating practices and mission of the Foundation and Alumni Association Gift Services.

Oversight of Department Production

Ensures that all essential daily department tasks are complete and deadlines are met for both the Foundation and Alumni Association. Coordinates with and provides training to Gift Specialists and plans proactively for volume in processing pipeline. Reviews work of Gift Specialists for accuracy and productivity and provides feedback accordingly. Performs daily reconciliation process with Accounting Department for both the Foundation and Alumni Association. Posts transactions to Accounting’s financial database for both the Foundation and Alumni Association general ledger.

Review and Analyze Data

Reviews and analyzes data for accuracy, logic and relevance. Corrects, as necessary, gift, membership, and event batches entered by Gift Services staff by validating donor, gift, membership, and fund information. Reviews acknowledgement letters and other correspondence. Performs queries and exports/imports in the database.

Project Management

Adjusts gifts, memberships, and event registrations. Performs projects as assigned by Senior Director.

Donor and Customer Service

Fields department inquiries. Communicates effectively directly with fundraisers, campus contacts, members, and donors. Corresponds with high level of written and verbal proficiency. Performs trainings for department or campus staff as needed.

Record Complex Gifts

Protects confidential information. Records gifts such as planned gifts and real estate gifts. Maintains knowledge of basic tax code for charitable contributions, as well as guidelines established by the Council for Advancement and Support of Education.  

Qualifications

Bachelor's degree and two years of experience; or a high school diploma/equivalent and experience equal to six years. (Note: post-high school education can substitute for experience at the equivalent rate.).

Detail oriented and organized with an ability to meet deadlines.

Proficiency in the Microsoft Office products suite (Excel, Outlook, PowerPoint, Word), or equivalent software.

A self-starter, comfortable working independently.

Ability to prioritize, organize and perform multiple work assignments simultaneously and accurately in a detail-oriented environment.

*Applicants must upload a resume with their online application. *

Preferred

Experience with Black Baud’s CRM Platform or other fundraising information management systems/databases.

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news! Learn more about our university and campuses.

Pay Plan

This is an A&P (Administrative and Professional) position.

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

Criminal Background Check

This position requires successful completion of a criminal history background check. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Open Until Filled

This position is being advertised as open until filled.

The hiring committee will review applications as received.