Senior Director, Gift Administration & Data Management

University of Delaware
Equal Employment Opportunity Statement

The University of Delaware is an Equal Opportunity Employer which encourages applications from Minority Group Members, Women, Individuals with Disabilities and Veterans. The University's Notice of Non-Discrimination can be found at http://www.udel.edu/aboutus/legalnotices.html


Job No: 500182
Work Type: Staff
Location: Newark/Hybrid
Categories: Development & Alumni Relations, Full Time

PAY GRADE: 33E

Deadline: Open Until Filled

CONTEXT OF THE JOB:

As a senior member of the Development Services team, The Senior Director, Gift Administration and Data Management leads the Gift Administration and Data Management team and reports to the Assistant Vice President, Development Services. The Senior Director leads a Donor focused team responsible for fund accounting, gift processing and data management while ensuring accuracy, integrity, security, and cross team collaboration in support of DAR¿s mission.

MAJOR RESPONSIBILITIES:

• Devise and execute a strategic plan that functionally aligns the Gift Administration and Data Management team with DARs goals to meet the market and drive revenue to the University.
• Drive the team to optimize donor touchpoints as opportunities to further DAR¿s philanthropic mission through exhibiting excellence and inspiring trust.
• Lead the team to utilize new technology, create efficiencies, and execute work to provide the greatest return on investment.
• Foster an environment of innovation, exploration, collaboration, and constant improvement.
• Consult and collaborate with campus partners on gift and constituent data sources.
• Serve as an expert on the Primary CRM system and the gift administration system of record; provide guidance on industry best practices for gift administration and data management.
• Oversee the gift and matching gift subsystem and ensure accurate processing and accounting.
• Develop and manage relationships with external vendors used in the gift administration process.
• Ensure the integrity of gift data and financial information, timely processing of gifts, and the reconciliation, reporting, and maintenance of gift, donor, and financial information in compliance with applicable regulations and reporting guidelines.
• Coordinate data handling, exchange, synchronization. and reconciliations with university accounting systems, staff, and departments.
• Support auditors' review of gift and donor data.
• Track trends and emerging technologies in gift administration, data management, and fundraising.
• Enhance professional knowledge through continuous and self-directed learning and development.

QUALIFICATIONS:

• Bachelor's degree in business administration or related field, master's degree preferred, and 3 years of related experience or an equivalent combination of education and experience
• Extensive knowledge of record and data handling practices, gift administration technologies and applicable regulations or policies.
• Strong analytical skills and financial acumen.
• Proactive, self-starter, results focused.
• Experience implementing new technology, improving processes.
• A proven track record of building relationships at all levels.
• Ability to deliver results while managing competing priorities under tight deadlines.
• Strong project management skills and the ability to work collaboratively with cross-functional teams.
• Experience leading a team through change (preferred).
• Demonstrated understanding and consideration of the differing needs and concerns of individuals with varying identities, cultures, and backgrounds.
• Committed to fostering a workplace culture of belonging, where diversity is celebrated, and equity is a core value.

Notice of Non-Discrimination, Equal Opportunity and Affirmative Action
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.

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