DEPUTY DIRECTOR, HQ PROGRAMS

International Medical Corps is seeking a Deputy Director, HQ Programs to support the development of a growing programmatic platform at the organization, including the expansion of our work in the US& Territories and cross-cutting global programs that advances our mission. The Deputy Director will be a member of the teams’s senior staff, helping to spearhead both the operationalization and growth of this expanding body of work. The right candidate will have experience managing complex and matrixed programs in large organizations; experience working with institutional humanitarian donors, especially USAID; and a desire to help capture, establish and operationalize new opportunities for the organization. 

Job Description

JOB SUMMARY: The Deputy Director, HQ Programs supports the Senior Director in the planning, design, implementation, supervision, expansion/development and administration of the regional platform’s portfolio of country programs. 

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation:

MAIN TASKS AND RESPONSIBILITIES

Strategic Planning and Program Management
•    In close coordination with Program Managers, Officers, Country Offices and Senior Director, ensure and support the management and implementation of high-quality programs, ensuring all programs are completed within time, within budget, achieving program objectives and in line with International Medical Corps principles, values and strategic plans;
•    Work closely with the Senior Director, regional departmental leads and coordinators, and country teams to determine project needs within the scope of grants;
•    Ensure project strategic objectives and results are accomplished and meet technical quality standards;
•    Participate in and coordinate the development and/or review of new proposals and strategic plans;
•    Understand the operational and programmatic environment in countries and its implications upon International Medical Corps programming;
•    Collaborate with relevant departments to ensure program compliance with agency policies and procedures, donor regulations and local laws;
•    Complete regular visits to countries to ensure timely and effective implementation of activities, determine programmatic gaps, address management issues and build capacity, as necessary and provide information the Senior Director about the identified issues and potential resolution.
•    Facilitate project monitoring and evaluation, ensuring effective use of data and insights for project adaptation and evolution, organizational learning, and sharing lessons with stakeholders during implementation and beyond.
•    Keep the Senior Director informed of any major identified obstacles that are likely to impact program implementation within the countries of operations
•    Promote an environment of continuous learning, where program and country staff are encouraged and supported to grow and develop;
•    Promote the culture of high performance in the organization through monitoring program and taking corrective action;
•    Play an active role in facilitating internal and external audits and the remediation of audit findings;
•    Ensure coordination to maximize impact and avoid redundancy; and,
•    Assist Senior Director in expanding country portfolio by pursuing new sources of donor funding.

Finance Management
•    Work with headquarters and country finance and program staff to ensure timely and accurate financial and programmatic reporting;
•    Provide input to the Senior Director on potential areas of concern related to programming spending, effectiveness of in-country reporting and planning and adherence to financial requirements;
•    Ensure the preparations of work plans and budgets that identify key objectives, responsible staff, deliverables and potential roadblocks;
•    Facilitate internal and external audits with finance and the remediation of audit findings;
•    As requested by the Senior Director, support reviews of audit finding remediation and provide input on audit issues and corrective action plans.

Human Resources Management 
•    Directly supervise headquarters regional program staff;
•    Through collaboration with the Senior Director and IMC company Managing Director, ensure that relevant regional program teams are staffed appropriately according to need and funding availability. Assure staff hiring is executed efficiently and meets the programs’ needs; 
•    Conduct analysis of staffing structure in coordination with Senior Director and company Managing Director;
•    Provide policy guidance, training, performance reviews and ongoing guidance for regional headquarters program staff; and,
•    Facilitate and support capacity building to meet program team needs.

Representation
•    Attend meetings with donors, UN agencies, government ministries, and other stakeholders on behalf of the organization as needed;
•    Develop and nurture contacts within the donor community, government, UN agencies, and other NGOs;
•    Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the IMC Code of Conduct and institutional ethics and values in relation to internal and external actors;
•    Serve as the principal liaison with donors on matters related to the program to ensure financial and programmatic accountability to donors;
•    Establish and update contact details of potential donors in IMC countries and stay aware of the major changes and strategies of the key donors;
•    Participate in donor meetings and communicate relevant information to countries, in coordination with the Senior Director;
•    Ensure maximum visibility of the agency amongst the NGO community;
•    Lead the production of reports and ensure the timeliness and accuracy of information provided, as well ensuring confidentiality of sensitive information; and,
•    Represent the Senior Director at external and internal meetings as requested.

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

Code of Conduct
As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.

If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct & Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct & Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.

Safeguarding
It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment.  If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.
 
Equal Opportunities
International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

Job Requirements

MINIMUM QUALIFICATIONS
•    Typically, Bachelor’s degree in Business or Social Services related. Preferred Master’s degree. Equivalent combination of relevant education and experience may be substituted as appropriate;
•    Typically, 10+ years of proven progressive and significant experience in development programs, mainly in the health field (Health policy, health reforms); including 7+ years of management experience in an NGO environment, with at least 3 years of significant field operations experience running both emergency and development programs;
•    Diverse background in operations, with strong understanding of logistics, administration and HR;
•    Strong finance background particularly in financial management, budget development and analysis;
•    Ability to analyze information, evaluate risks, mitigation options and to think and plan strategically;
•    Experience with working within a complex and matrix organization structure;
•    Proven record of the ability and experience to manage large team at a senior level;
•    Substantial experience in logistics, including procurement, supply chain, fleet management and inventory;
•    Substantial experience and knowledge in securing grants from major institutional donors;
•    Significant knowledge of international humanitarian systems, institutions and donors, and of procedures, accountability frameworks and best practices in emergency management;
•    Skill and knowledge in program sustainability and capacity building, public-private partnerships and project monitoring and evaluation (both quantitative and qualitative methods);
•    Strong computer skills including Word, Excel, PowerPoint and Outlook;
•    Regional experience; knowledge of the context (in experience and expertise) and understating of the culture is essential;
•    Outstanding organizational and problem-solving skills;
•    Ability to define problems, collect data, establish facts, and draw valid conclusions;
•    Resourcefulness and creativity essential to work with a wide range of program activities;
•    Ability to cope with stressful situations and work with limited resources;
•    Profound cross-cultural awareness and insight into health care issues;
•    Excellent communication skills, both oral and written;
•    Proficient in English. French and Arabic language skills are preferred.
 

Additional Technical or Language Requirements Experience with US emergency response and/or state and national health care mechanisms a plus. MISCONDUCT DISCLOSURE SCHEME   All offers of employment at International Medical Corps are subject to satisfactory references and background checks. International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.