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Director of Administration and Operations

Johns Hopkins University & Medicine
Maryland, United States
$72,600.00 - $127,000.00
Closing date
Oct 19, 2023

Development and Alumni Relations (DAR) supports Johns Hopkins’ focus on research, teaching and patient care, and its role as a national and global leader in higher education. We create and foster enduring relationships that result in advocacy and philanthropic support for Johns Hopkins University & Medicine; strengthening the institution through partnerships with donors, alumni, volunteer leaders, faculty, students, staff, and patients.


Johns Hopkins University supports a flexible work model which includes four different work modalities. This role has a hybrid work arrangement with an onsite presence of 3 days per week. The manager will confirm the team’s core onsite days where the majority/all team members will work in the office. Employees who travel on university business can count those days towards their onsite days.


The Fund for Johns Hopkins Medicine strives to generate maximal philanthropic support for the priorities, goals, and activities of Johns Hopkins Medicine through developing effective relationships with faculty, clinicians, institutional leaders, donors, School of Medicine alumni, and potential donors. Through securing philanthropy, building and maintaining donor relationships, and supporting institutional efforts, we contribute substantially to Johns Hopkins Medicine’s mission to benefit patients and advance the field of medicine. The Director of Administration and Operations will play an integral role in the ability to accomplish this mission.


Responsibilities include providing leadership to the FJHM Finance Team, project management leadership over strategic financial planning, management, reporting, and data analysis. Reporting to the Assistant Vice President for The Fund for Johns Hopkins Medicine (FJHM), they will work closely to ensure strategic financial planning, analysis, forecasting and efficient development operations including gift processing. They will function as a highly collaborative partner with each FJHM Development Office and their respective leaders, in addition to the Sr. Finance Analyst on liaising with School of Medicine Finance and Development and Alumni Relations (DAR) Finance Teams.

This position will have one direct report and oversee a team of 5 in the FJHM Finance Team.





Financial Management and Budgeting

  • Develop and oversee the implementation of a financial and administrative plan that supports the organization’s short- and long-term strategic objectives in collaboration with the FJHM VP, executive staff, program managers, and divisional staff.
  • Create strategies and execute plans to improve financial processes related to purchasing, invoice payment, payroll, incentive management, budget updates, and others as identified by the AVP. Partner with respective colleagues for implementation.
  • Provide recommendations to FJHM leadership on strategies to conform to budgetary policies and guidelines.
  • Analyze complex financial data; extract and report relevant information; interpret data for the purpose of determining past financial performance; and perform financial forecasts based upon trend analyses and changing strategies. Provide and present written quarterly reports to the VP Suite that include the year-to-date budget, forecasting, and trends in the divisions and departments that will better inform recommendations and strategies for Development of Alumni Relations.
  • In partnership with the sr. financial analyst, lead the creation of budget dashboards and financial reports for senior management.

Administrative Policies and Strategic Oversight

  • Oversee the FJHM LAN Support position.
  • Set FJHM administrative policies and best practices and coordinate communications and training for administrative coordinators servicing 20 FJHM development offices and 3 National Capital Region (NCR) foundations on such policies.
  • Maintain and streamline standard administrative functions for FJHM and support the implementation of new practices to improve operations. Partner with FJHM’s Talent Management and Human Resources Business Partner to attract, train, develop and retain administrative staff.
  • Provide strategic tactical guidance to administrative coordinators on FJHM administrative matters, in collaboration with Directors of Development.
  • Oversee the distribution of FJHM financial and operations policies, practices, and procedures to new employees during their onboarding to ensure consistency across FJHM administrative functions.

SoM and JHHS Finance Engagement

  • Develop strategies and operations to increase FJHM collaboration and coordination with SoM Finance Directors and Johns Hopkins Health System (JHHS) Finance Leadership.
  • Lead agenda development for annual meetings with all SoM Finance Directors as a group and individually with their respective administrators and directors of development,



  • Create visualized methods to communicate finance and operations information to senior leadership and other key stakeholders.
  • Oversee all finance and operations communications; strategically identify communications needs; develop and execute plans and presentations for leadership and development colleagues.

Development Operations and Recording Practices

  • Provide financial modeling for proposals and/or gifts including Current Annual Fund (CAF) impact or endowment payouts.
  • Lead financial modeling for campaign planning and various capital projects to ensure that the project is created and accounted for correctly in SAP and that the budget and expenses are reflected properly in financial results.
  • Provide FJHM, NCR, and HHF Hospital Foundations with strategic direction related to gift processing policies and procedures to ensure efficient and timely deposits of donor receipts in compliance with University cash management policies and central Advancement Services policies on gift processing.
  • In collaboration with DAR Advancement Services, SoM Finance Directors, and Development Directors, determine best practices for standardization and management of gift account creation, naming, de-activation, and entry into JHAS.
  • Develop FJHM policies and processes pertaining to the appropriate collection and recording, and electronic storage of all necessary documentation supporting the intended purpose of funds supported by philanthropic contributions.
  • Work in partnership with the JHHS Tax Office to oversee non-profit solicitation registration for each partner hospital; provide analysis annually to determine which registrations to maintain, expire, or add.
  • Develop a strong relationship with DAR Office of Advancement Services; serving as an FJHM contact, ensuring efficient operations, and resolving issues.

Minimum Qualifications

  • Bachelor's degree in Business, Finance, Accounting or other related field.
  • Five years of progressively responsible professional-level administrative or financial experience related to monetary or non-monetary resources of a department, center or unit.
  • Additional graduate education may substitute for experience and additional experience may substitute for education, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

  • Experience working in finance or fundraising environment.
  • Prior experience managing a team.
  • Strong analytical and financial modeling skills.
  • Knowledge of budgeting and financial planning.
  • Excellent communication and presentation skills.
  • Ability to collaborate and build effective relationships with various stakeholders.


All applicants are expected to uphold the university’s core values which includes diversity and inclusion. All staff treat people with dignity and respect by being fair and consistent. We demonstrate an open-minded approach to understanding people regardless of their race, gender, age, national origin, religion, ethnicity, disability status or other characteristics. We show respect for the beliefs and traditions of others; encourage and promote practices that support cultural diversity; and discourage behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds.


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