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Communications Coordinator

Johns Hopkins University & Medicine
Maryland, United States
$35,100.00 - $65,325.00
Closing date
Oct 19, 2023

View more

Position Type
Fundraising, Other Fundraising
Employment Type
Full Time

With campuses in Maryland; Washington, DC; Florida; Italy; and China, and alumni and partners in every time zone around the globe, Johns Hopkins is a national and international leader in teaching, research and patient care. The 500+ employees in Development and Alumni Relations (DAR) work to strengthen Johns Hopkins by developing enduring relationships that result in advocacy and philanthropic support for Johns Hopkins University & Medicine. 


Johns Hopkins University supports a flexible work model which includes four different work modalities. This role has a hybrid work arrangement with an onsite presence of 3 days per week. The manager will confirm the team’s core onsite days where the majority/all team members will work in the office. Employees who travel on university business can count those days towards their onsite days.


The Office of Alumni Relations at Johns Hopkins University is seeking a Communications Coordinator to join its growing communications team. The Office of Alumni Relations, based on the Homewood Campus in Baltimore, Maryland, is dedicated to enhancing the Johns Hopkins alumni experience through its regional, identity, and shared interest events; lifelong learning programs; networking services; and online resources, under the brand of the Johns Hopkins Alumni Association (JHAA).


Working under the direction of the Senior Associate Director of Communications, the Communications Coordinator is responsible for the development, implementation, and measurement of social media and digital communication strategies that will build awareness of JHAA programming and resources, enhance the JHAA’s reputation locally, nationally, and internationally, and maximize engagement of almost 260K Johns Hopkins alumni.


The Communications Coordinator will:

  • Partner with colleagues from Development and Alumni Relations to identify, create, and manage social media content (organic and paid advertising) that will inform and engage alumni, students, and the larger Johns Hopkins community about JHAA and Johns Hopkins University programming and initiatives. Content creation will include copy writing and creation of video (reels, shorts, etc.)
  • Monitor analytics (using social media calendaring and tracking tools, like Sprout Social) to gauge success of digital and social engagement tactics and incorporate those insights into future actions.
  • Plan and produce engaging and informative print and digital content as well as coordinate the production of promotional products to support the JHAA’s communications objectives. Coordinate with designers, photographers, printers, promotional vendors and others as needed.
  • Assist in the development and maintenance of a comprehensive Alumni Relations editorial calendar and digital image library.
  • Manage the Office of Alumni Relations’ relationship with Social Toaster to ensure the effective development and marketing of our social media ambassadorship program, Hopkins Promoters. Develop strategies to increase current user engagement and prospective user awareness and adoption.
  • Monitor alumni inquiries sent to our main Alumni Association email account ( and craft concise, professional email communications on behalf of the Johns Hopkins Alumni Association and the President of the Johns Hopkins Alumni Council.
  • Monitor access and approve alumni users to proprietary alumni platforms and resources and closed social media groups (Facebook, Linkedin).
  • Serve as a point person to answer the main Office of Alumni Relations telephone line and partner with alumni relations colleagues to triage questions and concerns of alumni.
  • Stay abreast of emerging social media and digital platforms, technologies and trends. Serve as a resource to advise colleagues on communications best practices, Alumni Association and university guidelines, and brand standards.
  • Research the digital presence of other higher education and nonprofit institutions; establish relationships with peer institutions as resources for industry best practices.

Minimum Qualifications

  • Two years college coursework.
  • Some related experience
  • Additional education may substitute for required experience, to theextent permitted by the JHU equivalency formula.

Preferred Qualifications

Experience in marketing, communications, public relations, journalism, English, fine arts, or related field, preferably in the higher-ed or nonprofit space.


Experience in digital journalism or marketing is desirable.


Special Knowledge, Skills, and Abilities

  • Superior attention to detail; ability to think creatively, strategically, and analytically.
  • Excellent written and verbal communication skills with the ability to translate complex ideas into clear, concise copy for digital and print materials; strong editing and proofreading skills.
  • Solid understanding of principles of design; experience working within established brand standards. Proficient in creative design platforms (Adobe Creative Cloud and Canva, for example).
  • Knowledge of and fluency within social media platforms and communications in a professional setting.
  • Understanding of measurement tools (e.g. GA4, Sprout Social, Hootsuite) and how to translate data insights into action.
  • Excellent interpersonal skills and the ability to work collaboratively with multiple groups, including alumni, staff, and students, and external vendors.
  • Experience conducting interviews to develop digital and social media content.
  • Self-motivated with excellent problem-solving, time management, and project management skills.
  • Ability to work effectively under deadlines and simultaneously juggle several assignments.

Technical qualifications

  • Skills in graphic design, photography, or videography preferred.
  • Proficient in using Adobe Creative Cloud applications (Photoshop, In-Design, Spark, Illustrator), Canva, or other design tools.
  • Familiar with web, email, and digital accessibility standards as well as best practices for usability, content styling and presentation, and search engine optimization.



Classified Title: Communications Coordinator 
Job Posting Title (Working Title): Communications Coordinator   
Role/Level/Range: ATO 37.5/03/OE  
Starting Salary Range: Minimum: $35,100 - Maximum: $65,325 (targeted salary: $51,000; commensurate with experience) 
Employee group: Full Time 
Schedule: Monday-Friday 8:30am-5:00pm 
Exempt Status: Non-Exempt 
Location: Mount Washington Campus 
Department name: 10001651-Alumni Relations 
Personnel area: University Administration 


Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here:


Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.


The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.


Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


EEO is the Law
Learn more:


Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit


Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit and all other JHU applicants should visit


The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.


Note: Job Postings are updated daily and remain online until filled.


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