With campuses in Maryland; Washington, DC; Florida; Italy; and
China, and alumni and partners in every time zone around the globe,
Johns Hopkins is a national and international leader in teaching,
research and patient care. The 500+ employees in Development and
Alumni Relations (DAR) work to strengthen Johns Hopkins by
developing enduring relationships that result in advocacy and
philanthropic support for Johns Hopkins University &
Johns Hopkins University supports a flexible work
model which includes four different work modalities. This role has
a hybrid work arrangement with an onsite presence of 3 days per
week. The manager will confirm the team’s core onsite days where
the majority/all team members will work in the office. Employees
who travel on university business can count those days towards
their onsite days.
The Office of Alumni Relations at Johns Hopkins
University is seeking a Communications Coordinator to join its
growing communications team. The Office of Alumni Relations, based
on the Homewood Campus in Baltimore, Maryland, is dedicated to
enhancing the Johns Hopkins alumni experience through its regional,
identity, and shared interest events; lifelong learning programs;
networking services; and online resources, under the brand of the
Johns Hopkins Alumni Association (JHAA).
Working under the direction of the Senior Associate
Director of Communications, the Communications Coordinator is
responsible for the development, implementation, and measurement of
social media and digital communication strategies that will build
awareness of JHAA programming and resources, enhance the JHAA’s
reputation locally, nationally, and internationally, and maximize
engagement of almost 260K Johns Hopkins alumni.
The Communications Coordinator
- Partner with colleagues from Development and Alumni Relations
to identify, create, and manage social media content (organic and
paid advertising) that will inform and engage alumni, students, and
the larger Johns Hopkins community about JHAA and Johns Hopkins
University programming and initiatives. Content creation will
include copy writing and creation of video (reels, shorts,
- Monitor analytics (using social media calendaring and tracking
tools, like Sprout Social) to gauge success of digital and social
engagement tactics and incorporate those insights into future
- Plan and produce engaging and informative print and digital
content as well as coordinate the production of promotional
products to support the JHAA’s communications objectives.
Coordinate with designers, photographers, printers, promotional
vendors and others as needed.
- Assist in the development and maintenance of a comprehensive
Alumni Relations editorial calendar and digital image library.
- Manage the Office of Alumni Relations’ relationship with Social
Toaster to ensure the effective development and marketing of our
social media ambassadorship program, Hopkins Promoters. Develop
strategies to increase current user engagement and prospective user
awareness and adoption.
- Monitor alumni inquiries sent to our main Alumni Association
email account (email@example.com) and craft concise, professional
email communications on behalf of the Johns Hopkins Alumni
Association and the President of the Johns Hopkins Alumni
- Monitor access and approve alumni users to proprietary alumni
platforms and resources and closed social media groups (Facebook,
- Serve as a point person to answer the main Office of Alumni
Relations telephone line and partner with alumni relations
colleagues to triage questions and concerns of alumni.
- Stay abreast of emerging social media and digital platforms,
technologies and trends. Serve as a resource to advise colleagues
on communications best practices, Alumni Association and university
guidelines, and brand standards.
- Research the digital presence of other higher education and
nonprofit institutions; establish relationships with peer
institutions as resources for industry best practices.
- Two years college coursework.
- Some related experience
- Additional education may substitute for required experience, to
theextent permitted by the JHU equivalency formula.
Experience in marketing, communications, public relations,
journalism, English, fine arts, or related field, preferably in the
higher-ed or nonprofit space.
Experience in digital journalism or marketing is desirable.
Special Knowledge, Skills, and Abilities
- Superior attention to detail; ability to think creatively,
strategically, and analytically.
- Excellent written and verbal communication skills with the
ability to translate complex ideas into clear, concise copy for
digital and print materials; strong editing and proofreading
- Solid understanding of principles of design; experience working
within established brand standards. Proficient in creative design
platforms (Adobe Creative Cloud and Canva, for example).
- Knowledge of and fluency within social media platforms and
communications in a professional setting.
- Understanding of measurement tools (e.g. GA4, Sprout Social,
Hootsuite) and how to translate data insights into action.
- Excellent interpersonal skills and the ability to work
collaboratively with multiple groups, including alumni, staff, and
students, and external vendors.
- Experience conducting interviews to develop digital and social
- Self-motivated with excellent problem-solving, time management,
and project management skills.
- Ability to work effectively under deadlines and simultaneously
juggle several assignments.
- Skills in graphic design, photography, or videography
- Proficient in using Adobe Creative Cloud applications
(Photoshop, In-Design, Spark, Illustrator), Canva, or other design
- Familiar with web, email, and digital accessibility standards
as well as best practices for usability, content styling and
presentation, and search engine optimization.
Classified Title: Communications Coordinator
Job Posting Title (Working Title): Communications
Role/Level/Range: ATO 37.5/03/OE
Starting Salary Range: Minimum: $35,100 - Maximum: $65,325
(targeted salary: $51,000; commensurate with
Employee group: Full Time
Schedule: Monday-Friday 8:30am-5:00pm
Exempt Status: Non-Exempt
Location: Mount Washington Campus
Department name: 10001651-Alumni Relations
Personnel area: University Administration
The referenced salary range is based on Johns Hopkins University’s
good faith belief at the time of posting. Actual compensation may
vary based on factors such as geographic location, work experience,
market conditions, education/training and skill level. Johns
Hopkins offers a total rewards package that supports our employees'
health, life, career and retirement. More information can be found
Please refer to the job description above to see which forms
of equivalency are permitted for this position. If permitted,
equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester
hours) or 18 graduate degree credits may substitute for one year of
experience. Additional related experience may substitute for
required education on the same basis. For jobs where equivalency is
permitted, up to two years of non-related college course work may
be applied towards the total minimum education/experience required
for the respective job.
**Applicants who do not meet the posted requirements but are
completing their final academic semester/quarter will be considered
eligible for employment and may be asked to provide additional
information confirming their academic completion date.
The successful candidate(s) for this position will be subject to a
pre-employment background check. Johns Hopkins is committed to
hiring individuals with a justice-involved background, consistent
with applicable policies and current practice. A prior criminal
history does not automatically preclude candidates from employment
at Johns Hopkins University. In accordance with applicable law, the
university will review, on an individual basis, the date of a
candidate’s conviction, the nature of the conviction and how the
conviction relates to an essential job-related qualification or
The Johns Hopkins University values diversity, equity and
inclusion and advances these through our key strategic framework,
the JHU Roadmap on Diversity and Inclusion.
Equal Opportunity Employer
All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, or
status as a protected veteran.
EEO is the Law
If you are interested in applying for employment with The Johns
Hopkins University and require special assistance or accommodation
during any part of the pre-employment process, please contact the
Talent Acquisition Office at firstname.lastname@example.org. For
TTY users, call via Maryland Relay or dial 711. For more
information about workplace accommodations or accessibility at
Johns Hopkins University, please visit accessibility.jhu.edu.
Johns Hopkins has mandated COVID-19 and influenza vaccines, as
applicable. The COVID-19 vaccine does not apply to positions
located in the State of Florida. Exceptions to the COVID and flu
vaccine requirements may be provided to individuals for religious
beliefs or medical reasons. Requests for an exception must be
submitted to the JHU vaccination registry. For additional
information, applicants for SOM positions should
visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and
all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.
The following additional provisions may apply, depending
on campus. Your recruiter will advise
The pre-employment physical for positions in clinical areas,
laboratories, working with research subjects, or involving
community contact requires documentation of immune status against
Rubella (German measles), Rubeola (Measles), Mumps, Varicella
(chickenpox), Hepatitis B and documentation of having received the
Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include
documentation of having two (2) MMR vaccines; two (2) Varicella
vaccines; or antibody status to these diseases from laboratory
testing. Blood tests for immunities to these diseases are
ordinarily included in the pre-employment physical exam except for
those employees who provide results of blood tests or immunization
documentation from their own health care providers. Any
vaccinations required for these diseases will be given at no cost
in our Occupational Health office.
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