The VP, Philanthropy Operations, will serve a pivotal role as a
thought-partner, convener, organizer, and operational manager for
the department and between the department and the broader
institution. Reporting to the Senior Vice President of
Institutional Advancement (SVP) and working closely with the VP of
Philanthropy and Comprehensive Campaign, the VP of Operations and
Systems Effectiveness will develop a strong understanding of
Morehouse School of Medicine’s mission and vision for the
Transformative Philanthropy program; work to enact that vision; and
build, evolve, and scale the infrastructure necessary to support
meaningful identification, cultivation, solicitation and
stewardship across the donor spectrum – individuals, corporations
and foundations – as well as across departments within
the MSM community.
The VP of Philanthropy Operations and Systems Effectiveness will
consult on the development of transformative gift donor engagement
strategies; facilitate and ensure their execution; and develop and
implement an accountability framework consisting of meetings,
reports, analytics, and other materials needed to effectively
manage operations of the department. The VP will have ownership
over data, systems, policies, project plans, moves management
processes and drive internal and intra-department collaboration
across the institution. Individual will ensure MSM’s key
leaders are fully prepared with information and data analytics
including managing the staff tasked with ensuring coordination of
prospecting operations, data management, development of agendas,
project plans, and collateral materials.
The successful candidate will be an energetic and enthusiastic
individual interested in joining a dynamic and hard-working team; a
self-starter who takes initiative, likes to own projects, and is
able to prioritize their work. This person must be a systems
thinker, will have strong communications and team building skills,
with an eye for detail. The successful candidate will be eager to
absorb comprehensive knowledge of Morehouse School of Medicine’s
culture, operational nuances, strategic plan, campaign priorities
and transformative prospects, and thrive in a mission-driven,
dedicated, and collaborative office environment. This person will
also be able to handle highly confidential information with great
This position works primarily with internal customers within the
Philanthropy Team and represents the team with other key
departments across the institution (Office of the Dean, Research,
Student Affairs, External Affairs, Business Operations, IT, etc.)
and will work independently or as a part of team on technology,
finance, operations, contracts and compliance project that involve
the Advancement team. Projects may include assessments, software
implementations, improvements to areas of advancement/development
operations. This role requires a broad knowledge of systems and
process improvement, fundraising and an in depth understanding
of HBCU culture, business and operations, including gift
processing, data management, prospect development, donor relations,
and other areas that support the fundraising process across a
complex and growing Medical and Health Sciences Institution. The VP
of Philanthropy Operations and Systems Effectiveness will be an
experienced systems thinker who understands the complexities of
health care delivery, research and educational programming. They
will also have an executive presence with extensive experience
working on multi-faceted national initiatives that involve “mega”
gifts, while partnering with executive leadership and senior
Key Responsibilities include:
- Supports the Senior Vice President the design, implementation,
maintenance, and expansion of Philanthropy Team’s annual giving
program while building the systems to support the development and
implementation of a Transformative Philanthropy program.
- In partnership with the SVP, shapes the strategic vision
of the overall Transformative Philanthropy program and architects
an infrastructure that supports the long-term goals of the program,
including the design, implementation and oversight of annual
budgets and multi-year initiatives, strategies and action plans
related to the Transformative Philanthropy portfolio.
- Convenes and leads regular department meetings as well as
cross-institutional meetings and ad-hoc Transformative Philanthropy
strategy sessions, including joint strategy alignment meetings,
qualification/pipeline meetings, and other meetings as necessary;
oversees development of agendas, presentations, talking points,
reports, analytics, etc., to support meaningful and action-oriented
- Facilitates SVP and system leader engagement with
transformative prospects; meets with other system leaders as
needed; liaises with future Leadership Deployment Teams.
- Manages the development of the CEO and SVP’s prospect
portfolios with the support of the Executive Assistant and Prospect
- Leads the collaborative development and execution of annual
department strategic plan.
- Serves as the department’s operational liaison to Finance,
External Affairs and Institutional Effectiveness (including the
Institutional Strategic Plan), Legal, Compliance and Business
Operations and Systems
- Serve as the system administrator and data architect for the
Philanthropy CRM and auxiliary systems and data analytics
- Oversee information moving in and out of the
Philanthropy CRM, including designing business rules or
procedures for extracting, transforming, loading or automated
procedures for integrations with other systems (i.e. finance,
financial aid, donor portal, alumni portal, etc.)
- Maximize the potential of philanthropic systems and information
in support of Morehouse School of Medicine and its mission.
- Assess systems and processes and recommend enhancements to
ensure Philanthropy systems support both short-term and long-term
- Directs the production of tracking and reporting activities to
manage movement on overarching strategies, including ensuring the
capture of donor and prospect information, contact reports,
updating records, and generating reports on the highest-level
- Directs preparation of executive-level status reports for the
Board, Strategic Plan and Transformative Philanthropy program and
pipeline, progress and results of activities; synthesizes complex
data into reports and executive summaries for the SVP and
- Provides expert consulting services to philanthropy officers on
strategy development, systems, IT and tactical execution to ensure
meaningful contributions to the institution’s strategic plan.
- Collaborates with Prospect Development colleagues to ensure the
overall transformative prospect pipeline is healthy, robust and
continually refreshed with new prospects; monitors prospect
movement through stages and intercedes when prospects, financial
reporting, pledge collection and/or donor stewardship processes
become stale/stuck; works to keep SVP, VP and Philanthropy
officers focused on moving their prospects toward gift
- Partners with Donor Stewardship colleagues to establish and
sustain a robust stewardship platform and experience that ensures
all donors are appropriately stewarded; collaborates on the
development of donor engagement plans for transformative prospects
that might include new or emerging technologies or systems.
- Serves as strategic thought partner for Transformative
Philanthropy officers; consults on strategy development for
transformative prospect/donor engagement; identifies gaps and
challenges in strategies and tactics and resources from across
Office of Philanthropy and Morehouse School of Medicine to fill the
gaps and overcome challenges to gift fulfillment, scholarship and
endowment account reconciliation and donor stewardship
- Serves as the cross-institution communications anchor for the
Office of Philanthropy.
- Leads and coordinates development and production of high-level
materials in partnership with Marking/Communication, External
Affairs and Partnerships to ensure high-quality transformative
proposals and donor impact reports.
- Meets with donors or potential funders of complex national
initiatives to ensure proposed projects have the necessary
cross-institutional systems in place to be successful.
- Works with colleagues across all programs to develop and
implement “key moves” for the CEO and SVP with
top prospects across all programs; collaborates to develop and
implement regional local, regional and national “map” to visually
represent goals and progress for the Philanthropy team including an
active role with the More in Common Alliance (MiCA)
Serves as a role model for the Office of Philanthropy,
- Manages, coaches and mentors' direct reports.
- Effectively manages and evaluates direct reports and ensures
that they provide a high level of service to all stakeholders and
work collaboratively to meet Morehouse School of Medicine’s and
Office of Philanthropy goals.
- Works with direct reports to identify professional development
opportunities and develop career growth plans; provides access to
resources and training for both soft- and hard-skills development;
ensures that development goals are prioritized.
- Provides guidance on best practices according to department
guidelines and industry standards.
- Ensures direct reports are engaged employees; actively works to
remove barriers to engagement.
- Acting as spokesperson for Morehouse School of Medicine
activities as requested.
- Participating in committees, task forces and other special
- Demonstrating an ability to solve problems, overcome hurdles,
and navigate sensitive issues with discretion, tact and strong
- Developing and maintaining productive relationships with
Morehouse School of Medicine faculty and staff to support
fundraising initiatives for system priorities.
- Possessing thorough knowledge of the key fundraising priorities
for Morehouse School of Medicine.
- Follows established Morehouse School of Medicine and department
policies, procedures, objectives, performance improvement,
attendance, safety, environmental, and infection control
guidelines, including adherence to the workplace Code of Conduct
and Compliance Plan. Practices a high level of integrity and
honesty in maintaining confidentiality.
- Performs other related duties as assigned or requested.
- Undergraduate degree from an accredited university.
- Ten years development/fundraising experience.
- Three years as a front-line transformative systems designer and
- Five years managing one or more direct reports.
- Demonstrated experience in project management.
- Demonstrated financial and business acumen.
- Demonstrated ability to frame and structure problems, projects,
and initiatives and synthesize complex information from a multitude
of resources into an achievable and actionable plan.
- Proficient in process improvement, effectiveness, and
- Demonstrated experience developing effective KPI’s, dashboards
and making executive presentations.
- Proven analytical/problem solving skills.
- Strong time management, organizational skills, and detail
- Experience working in a dynamic environment with a commitment
to meeting deadlines.
- Demonstrated ability to exercise excellent judgment and
discretion in handling highly confidential information.
- Strong written and verbal communication skills and proven
ability to communicate clearly and professionally with individuals
at all levels, internally and externally.
- Ability to handle multiple priorities from various constituents
with tight deadlines in a fast-paced environment.
- A high degree of professionalism and a strong work ethic
coupled with a sense of responsibility and integrity
- Ability to resolve problems independently and work with a high
degree of autonomy and responsibility.
- Strong computer proficiency in Microsoft Word, Excel,
PowerPoint, and Outlook required.
- MA, MBA, JD, or related graduate degree.
- 15+ years healthcare, higher ed and/or philanthropy and in
complex, matrixed org.
- 7+ years working as a front-line transformative or principal
relationship manager for internal and external partners.
- 5+ experience in program management driving large scale systems
- Prior employment with a top strategy or operational consulting
or project management role ideally in philanthropy,
healthcare, research, or higher education verticals.
- Experience with new business development, multi-site national
initiatives, mergers and acquisitions, supporting due diligence and
- Experience in a high growth organization, scaling an
organization (business or otherwise)
- Proven experience integrating complex, cross-organization
processes, and information strategies.
- Highly proficient in data management, analytics, governance and