Job ID: 55879
Full/Part Time: Full-Time
Location: Tallahassee, FL
Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled
& Veteran Employer.
FSU's Equal Opportunity Statement can be viewed at:
The Donor Relations Coordinator will help plan for and direct
the thanking, impacting and recognition of university donors. The
coordinator will collaboratively implement stewardship initiatives
including acknowledging, reporting and designing programs and
activities that showcase the difference donors make at FSU.
Administer Scholarship Thank You Letters
Work as a stewardship administrator within the FS4U platform,
reviewing thank you letters from scholarship recipients to donors
throughout the year; Send hard copy or email copy of each letter to
applicable donors; Properly record all activities in FS4U and donor
management software; work with University Advancement accounting
and departments across campus as needed to answer scholarship
Organize Recognition Society Programs
Oversee and coordinate logistics of the University Advancement
donor recognition societies: Assemble and mail welcome packets to
honorees as well as donors who achieve different levels of giving;
In collaboration with the director of donor relations and
University Advancement colleagues, review and, as necessary, refine
and develop donor benefits and recognition programs; Periodically
review recognition society collateral material to determine if
updates are needed; Manage all data input for donor recognition
Oversee Monthly Stewardship Programs
Coordinate mailing birthday cards, sympathy cards and holiday
cards to key donors and log appropriately; Organize and send other
monthly mailings and ThankView campaigns to leadership annual
giving, major and principal gift donors.
Write Letters and Donor Communication
As needed, review, research and write donor communications and
acknowledgment letters; Serve as backup to senior donor relations
coordinator in managing all acknowledgment letters; Work with
development officers, campus partners and other University
Advancement staff, help coordinate and send ThankView
communications to donors; assist senior donor relations coordinator
in researching and compiling donor impact reports. Work with
communication staff members to develop and refine donor content on
oneFSU, our secure, online community; and collaborate with staff to
develop messaging, collateral material and events that support
donor relations initiatives.
Appropriately log donor contact information in CRM, University
Advancement’s prospect management system, and keep development
officers (DOs) appraised of donor issues and questions; Document
new departmental processes/procedures and update existing ones;
Pursue continuing education and training in CRM as well as best
practices in donor relations; Protect confidential information; and
perform related duties as assigned.
Bachelor’s degree and two years of experience; or a high school
diploma/equivalent and experience equal to six years. (Note:
post-high school education can substitute for experience at the
Proficiency in the Microsoft Office products suite (Excel,
Outlook, PowerPoint, Word), or equivalent software.
Excellent communication skills to include verbal and written
Excellent organizational and administrative/clerical skills.
Must be a self-starter and comfortable working independently as
well as with a team.
Experience prioritizing, organizing and performing multiple work
assignments simultaneously and in a detail-oriented
Experience preparing clear and concise reports, correspondence,
and other written materials.
*Applicants must upload a resume with their online application.
Experience in a private or public-sector fundraising
organization or customer service environment.
Functional knowledge of constituent database software,
preferably Blackbaud CRM. Experience using Microsoft Excel.
Professional donor relations experience in a university or
foundation environment preferred.
One of the nation's elite research universities, Florida State
University preserves, expands, and disseminates knowledge in the
sciences, technology, arts, humanities, and professions, while
embracing a philosophy of learning strongly rooted in the
traditions of the liberal arts and critical thinking. Founded in
1851, Florida State University is the oldest continuous site of
higher education in Florida. FSU is a community steeped in
tradition that fosters research, encourages creativity, and
embraces diversity. At FSU, there’s the excitement of being part of
a vibrant academic and professional community, surrounded by people
whose ideas are shaping tomorrow’s news! Learn
more about our university and campuses.
This is an A&P (Administrative and Professional)
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit
our website to learn more
about our Compensation, Benefits, Wellness, Recognition, and
Employee Development programs.
Use our interactive
tool to calculate Total Compensation options based on
potential salary, benefits and retirement contributions, earned
leave, and other employment-related perks.
Criminal Background Check
This position requires successful completion of a criminal
history background check. The background check will be conducted as
authorized and in accordance with University Policy
How To Apply
If qualified and interested in a specific job opening as
advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a
current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with
all applicable information. Applications must include all work
history up to ten years, and education details even if attaching a
Open until filled
This position is being advertised as open until filled.
The hiring committee will review applications as received.