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Fundraising Research and Analytics Director

United Way of Central Indiana
Indiana, United States
Salary Not specified
Closing date
Oct 24, 2023

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Position Type
Fundraising, Fundraising Administration
United Way
Employment Type
Full Time

Fundraising Research and Analytics Director

Strategic Intelligence and Information Division



We partner to design, support, and grow systems that accelerate financial stability and upward mobility for individuals and families living in or near poverty and striving for a brighter future. Our vision is that Central Indiana will be a community where children, individuals and families thrive; neighbors care for each other; and we are proud of all our residents' quality of life.


We pursue this vision in all we do as we ask our community to give, advocate and volunteer. We believe that vision can only be achieved if pursued with shared values, and therefore place great emphasis on building a team that will pursue this vision together with ICARE. This is an exciting time to be part of United Way of Central Indiana's team as we embark on a new strategic framework that fosters innovation, builds community partnerships, and integrates across traditional functional areas.




Position Summary

Advance the mission of United Way of Central Indiana by focusing on creating, maintaining, and optimizing research and analytics strategies and initiatives that support, guide, and enable the organization to thrive and have the strongest opportunity for success. The Director of Fundraising Analytics and Research is responsible for leadership around fundraising analytics, prospect research, and reports that help inform the organizations fundraising strategy.


Position Duties & Responsibilities

  • Research & Analytics Leadership: Lead the development and implementation of UWCI fundraising data strategies. Responsible for the quality execution of all strategies, projects, and initiatives of the Fundraising Research & Analytics Team. This includes, but not limited to:
    • Lead and manage fundraising research and analytics projects.
    • Accurate, timely and meaningful reporting of all metrics being tracked by various internal team members and executives, and by key external stakeholders, providing critical data for decision making and tracking of progress.
    • Implementation, execution, and optimization of the CRM database for the department, as well as playing a significant role organization wide.
    • Provide analysis of data and recommendations from findings to improve performance and results of fundraising and engagement efforts.
    • Act as subject matter expert for fundraising research and industry best practices. Create fundraising research and analytics succession plan and strategic plan.
    • Lead the completion of all critical fundraising reporting to the Executive Committee, Board of Directors and United Way Worldwide.



  • Prospect Research Oversight:  Responsible for guiding the prospect research efforts for both individual, corporate, and foundation prospects. This includes, but not limited to:
    • Provide accurate and meaningful prospect research, both as requested and proactively as opportunities arise.
    • Lead and guide the individual donor portfolio management in partnership with the VP of Major and Transformational Giving and Major Gifts Director.


  • Data Integrity and Management:  Responsible for assuring fundraising and engagement data is of great integrity and continually monitor for consistency and quality. Develop and manage processes and efforts to assure the alignment with high and current data standards. Determine accountability measures for data integrity.


  • Interdepartmental Relationships: Responsible for the creation and maintenance of inter-departmental relationships that are mutually beneficial and create efficiency and effectiveness organization wide. Key departmental relationships include:
    • IT (CRM needs, opportunities, troubleshooting, monitoring, etc. Focus not only on one-time fixes, but root cause analysis and problem solving, etc.)
    • Finance (Campaign processing, fundraising data accuracy)
    • Marketing (Data informed digital fundraising strategies, prospect list management for direct mail effort)
    • Impact (Integration of fundraising data with impact data for donor interests)


  • Leadership: Provide supervision and clear direction for the Manager of Fundraising Prospect Research and Fundraising Research Analyst. Assure coordinated and clear individual and team goals are identified and monitored. Provide guidance and direction to team members while promoting individual thinking and innovation. Regular and meaningful updates with each team member is expected.


  • Annual Goals: Achieve established goals. Work with the Chief Strategic Intelligence and Information Officer to ensure goals reflect and align and contribute to the broader goals of the organization.

  • Flexibility: UWCI is evolving with our changing external environment. Flexibility and adaptability are key attributes for this position. A willingness to take on additional duties to ensure the success of the team is essential.




To perform this job successfully, an individual must be able to perform each essential job function satisfactorily and be present in the office while performing those functions. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. United Way also values innovative thinking, and a successful candidate will be a self-starter who can work within the team to achieve goals and objectives. The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability. The individual will also maintain knowledge of trends in his/her area of responsibility and reviews literature to understand key issues.


Education and/or Experience

Bachelor's degree is preferred. Four to six years related experience preferred. Thorough knowledge of all aspects of non-profit organizations preferred. Two years supervisory experience required.

Must have excellent written and verbal communication skills, a strong reputation for integrity and professionalism, ability to resolve conflict constructively, strong performance management and evaluation capabilities including the willingness and ability to ensure accountability, ability to build strong relationship both inside and outside UWCI, ability to think strategically, commitment to fostering an inclusive environment consistent with UWCI's commitment to diversity and inclusion. Must have the ability to prepare, explain, and monitor performance, manage a diverse group of donors and volunteers, manage projects and workload, and engage constructively with the other members of the UWCI team.


*Work experience may substitute for education requirements on a case-by-case basis.


Physical Demands:


The physical demands described here are general representations of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, talk, and hear. The employee frequently is required to use hands to touch and handle objects. The employee frequently stands or walks.
  • The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.


Work Environment:


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Office setting, with sustained use of a computer.
  • The noise level in the work environment is minimal to moderate.
  • Maintains personal/professional competency and works to create an environment of courtesy, respect, enthusiasm, and a positive attitude in all interactions both internal and external to the organization.

Core Competencies

United Way of Central Indiana's team is evaluated on the following core competencies:

  • Courage
  • Accountability
  • Respect
  • Excellence
  • Thinking Strategically
  • Stakeholder Experience
  • Effective Communication



Position Leader:               Strategic Research & Analytics Senior Director

Position Leads:               Fundraising Research and Analytics Team

FLSA Status:                   Exempt, Salaried

Salary Range:                   Market

Benefits:                           Complete Benefits Package Available



Equal Opportunity Employer

Please apply at

This position description does not constitute a contract of employment or a guarantee of any terms or conditions of employment. UWCI employees are employed on an at-will basis. In addition, nothing in this position description restricts UWCI's right to assign or reassign duties and responsibilities to this position at any time.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

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