We’re really glad you’re thinking about joining the team at
MoPOP! We believe pop culture is a universal language capable of
building connections across a range of people, no matter our
differences in race, religion, gender, age, sexual orientation,
ability, education, socio-economic status, ethnicity, country of
origin, or any other characteristic that makes us who we are. For
more than twenty years, we have been showcasing how music, film,
fashion, video games, sports, and more spark those connections and
create a lasting cultural impact.
MoPOP provides both a physical space and an emotional and
intellectual opportunity for people from any background to explore,
find and build community, and recognize their own creative
potential. This applies not only to our guests, but also to our
staff — be it in designing an educational program to engage the
next generation of creators, trying to reach a new audience with a
marketing initiative, preserving an artifact in our collection, or
providing excellent customer service to a visitor. If this sounds
like something you’d be into, we’d love to hear from you!
MoPOP’s Mission and Commitment to Diversity, Equity,
Inclusion, and Accessibility
Our mission is to make creative expression a life-changing force
by offering experiences that inspire and connect our communities. A
nonprofit grounded in five core values — open arms, creative
exchanges, light bulb moments, pursuing excellence, and excitement
— MoPOP is actively committed to ongoing learning in the areas of
diversity, equity, inclusion, and accessibility (DEIA). In
partnership with our community, we hope to also develop safe spaces
for their application. This includes taking steps to continue
increasing our awareness of institutional “-isms,” as well as
uncovering and undoing the ways they show up in museum culture. We
recognize this is a process that requires intentionality, energy,
and resources, and we are developing a DEIA framework that can
cultivate a work environment and museum experience that is truly
welcoming for all.
We are committed to creating an inclusive and equitable
workplace, and we are proud to be an equal opportunity employer. We
believe that having staff, interns, and volunteers with diverse
backgrounds enables us to better meet our mission and encourage
BIPOC, women, and LGBTQIA+ individuals to apply. We acknowledge
that our work to build safe spaces and better systems for
traditionally marginalized groups is ongoing and will require
constant vigilance and expect all MoPOP employees to be part of our
MoPOP is seeking an innovative and community centered leader to
join our philanthropy team! Partnering closely with CEO Michele Y.
Smith, the Director of Memberships and Annual Giving plays a keen
role in developing robust strategies, deepening meaningful
engagement, and cultivating extraordinary member and donor
experiences. The DMA is responsible for leading a team to implement
the membership and annual giving programs, including the
development of segmentation strategies, renewals and acquisitions,
and robust stewardship activities. A strong connector and people
leader, the Director recognizes trends, evaluates often, and seeks
to leverage data to support their strategies and decisions. The
Director is critical to further develop MoPOP’s culture of
philanthropy and growing the next generation of support to the
study of pop culture.
Work Schedule: Monday-Friday, at least 3 days
onsite. This role requires some evening and weekend hours and
travel in the Seattle Metro Area.
Essential Job Duties (additional duties as
- Lead the team responsible for executing annual giving and
membership programs which includes oversight of renewals,
acquisitions and consistent communication via newsletters, appeals,
invitations, and mailings.
- Provide leadership, coaching, feedback, and performance
monitoring to assigned team members.
- Drive increased lifetime value and commitment to MoPOP by
setting and achieving revenue and strategic goals for membership
and annual giving.
- Develop strategies to strengthen and grow audience and
engagement leveraging consistent data points and key performance
metrics to track towards goals.
- Develop innovative annual giving experiences and packages to
prospects on the impact of their gift to the MoPOP community.
- Utilize data and metrics to develop micro-strategies and
campaigns aimed at generating interest and showcasing marquee
- Partner with Marketing to elevate market research and survey
programs to enhance donor and member growth and retention.
- Strategize impact stories, donor messaging around difficult
decisions/content, and engaging in healthy and proactive DEIA
conversations with members and donors.
- Leverage the moves management process to collaborate with
internal philanthropy leaders in building a robust pipeline for
mid-level upgrades, major gifts, and planned giving.
- Support CEO and VP of Philanthropy in engaging the board of
directors, community members, and connections.
- Planning and participation in member and donor events requiring
evening and weekend hours to cultivate and steward MoPOP community
- Support our internal culture which inspires and empowers our
staff to live our mission to its highest standards.
- Contribute to a consistent customer service standard across all
- Work to ensure customer service is ingrained at the core of the
team and is reflected outward to our guests and other staff.
- Commitment to participating in anti-racism work, learning about
the ways institutional racism impacts the workplace, and supporting
teammates in operationalizing DEIA strategies in the
- Demonstrated success in growing membership and annual fund
programs with sustainable and innovative member and donor
- At least three (3) years’ experience managing and growing a
layered team of fundraisers and membership services staff.
- Demonstrated experiences in assessing market research,
analytics, and data modeling with emphasis on interpreting data for
financial modeling, reporting, and strategy development.
- Successful optimization of CRM/donor management databases +
tools. Experiences with Tessitura are a bonus!
- Keen decision-making and problem-solving skills – ability to
intake and analyze information quickly to optimize performance
- Ability to train and communicate internal groups on the
importance of a culture of philanthropy.
- Excellent communication and collaboration skills.
- Proven ability to provide effective customer service for
internal and external groups.
- Must be detail-oriented, with strong organizational skills to
manage a continuous workflow in a high volume, multi-tasking
- Demonstrated ability to work effectively in a collaborative
team environment with a dynamic range of people.
This regular full-time position includes Medical/Vision
insurance, Dental insurance, Life/AD&D/LTD insurance, 3.08
hours of accrued Vacation per bi-weekly pay period, Seattle
Sick/Safe, 2-7 Floating Holidays dependent on hire date, 8 Company
Holidays paid throughout the year, EAP, 401k plan with vested match
schedule once eligible, and subsidized transportation benefits for
Orca Pass or parking.
Please email firstname.lastname@example.org
if you need reasonable accommodations during the application or