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Membership Marketing Specialist

Smithsonian Institution
District of Columbia, United States
$82,764.00 - $93,798.00
Closing date
Feb 16, 2024

View more

Position Type
Fundraising, Direct Marketing, Membership
Employment Type
Full Time

Come join a team of dedicated staff at an exceptional time in the Smithsonian’s history:  the creation of the Smithsonian American Women's History Museum. Decades in the making, the Smithsonian American Women’s History Museum will recognize women’s accomplishments, the history they made, and the communities they represent. To create a more equitable America, the Smithsonian American Women’s History Museum is researching, disseminating, and amplifying women’s stories to ensure the role of women in American history is well-known, accurate, acknowledged, and empowering. The legislation creating the Smithsonian American Women’s History Museum was established by Congress in December 2020.


Key Responsibilities

The Smithsonian American Women’s History Museum seeks a Membership Marketing Specialist who manages the membership program with particular emphasis on providing excellent customer service to members and the public. The incumbent works with a direct marketing agency to develop multi-channel marketing messaging and campaigns including direct mail, online, text and telemarketing content and strategy. The Membership Marketing Specialist will serve as program liaison, working with museum advancement staff to execute membership program and operations; help develop program strategy and messaging and manage program structure, marketing and operations; coordinate and maintain master direct response and member/donor contact schedule; serve as liaison to vendors; oversee and deploy campaigns through multiple channels in partnership with vendors and internal staff; coordinate benefit fulfillment and cultivation mailings; and work with vendors for data analysis and reporting.


Skills, Knowledge, and Expertise

Applicants must have a minimum of three years of experience in direct response fundraising. The ideal candidate will have experience developing campaigns for diverse and multigenerational audiences. Knowledge of membership strategy, operations and Microsoft Office is desired. Strong organizational, relationship, collaboration, and communication skills as well as the ability to work independently are essential. Applications should demonstrate the ability to coordinate complex procedures and to manage multiple projects simultaneously. The successful candidate will have a passion for learning and exploration, and the desire to join an innovative and growing operation.


Applicants who wish to qualify based on education completed outside the United States, must be deemed equivalent to higher education programs of U.S. Institutions by an organization that specializes in the interpretation of foreign educational credentials. This documentation is the responsibility of the applicant and should be included as part of your application package.


Any false statement in your application may result in your application being rejected and may also result in termination after employment begins.



Application Instructions

The Smithsonian Institution values and seeks a diverse workforce. Join us in "Inspiring Generations through Knowledge and Discovery." Interested candidates should submit their resumes and a cover letter using this link by February 4, 2024. Resumes should include a description of your paid and non-paid work experience that is related to this job; starting and ending dates of job (month and year); and average number of hours worked per week. Relocation expenses are not paid.


What To Expect Next: Once the vacancy announcement closes, a review of your resume will be compared against the qualification and experience requirements related to this job. After review of applicant resumes is complete, qualified candidates will be referred to the hiring manager.

Commitment to Diversity, Equity, and Inclusion

The Smithsonian Institution provides reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation should contact  Determinations on requests for reasonable accommodation will be made on a case-by-case basis.  To learn more, please review the Smithsonian’s Accommodation Procedures.


The Smithsonian Institution is an Equal Opportunity Employer. We believe that a workforce comprising a variety of educational, cultural, and experiential backgrounds support and enhance our daily work life and contribute to the richness of our exhibitions and programs. See Smithsonian EEO program information:


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