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Chief Executive Officer

Employer
King County Regional Homelessness Authority
Location
Washington, United States
Salary
$250,000.00 - $300,000.00
Closing date
Feb 17, 2024

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The King County Regional Homelessness Authority (KCRHA) is a regional governmental agency whose mission is to unify homelessness services and systems in order to reduce homelessness and bring more people inside. KCRHA was established in 2019 as a result of an Interlocal Agreement (ILA) between the City of Seattle and King County, which marked unprecedented collaboration and an express invitation for other city partners to join the effort to create a regional homelessness response system that invests in service infrastructure, frontline staff, and allocates resources in a way that maximizes impact and reduces homelessness across King County.

KCRHA is at a critical inflection point in its early existence. Founded nearly three months prior to the advent of the COVID-19 pandemic, the agency has been rapidly scaling to meet the ever-evolving needs of people experiencing homelessness. The Chief Executive Officer (CEO) will inherit a mission-driven team and Boards to advance the work of KCRHA following the transition of its founding CEO. As the organization enters the next iteration of its work, it will focus on deepening its impact and commitment to equity and operational excellence, strengthening relationships and partnerships, and improving outcomes. The CEO will provide strategic leadership and partnership with boards, staff, stakeholders, and the community in leading the implementation of KCRHA’s 5-year strategic plan from 2023-2028.

Reporting to the KCRHA Implementation Board, the CEO will serve as a key regional community-centered leader and make a meaningful impact on the response to homelessness in King County for years to come. The CEO will lead the Authority in its mission to create and administer a cohesive, high-quality, customer-centered homelessness service system for Seattle/King County by refining and redesigning the network of services and programming that support the needs of people experiencing or at imminent risk of homelessness. They will lead, direct, and enhance all operational, financial, and strategic infrastructure and goals, fiscal management, staff oversight and professional development, community and advocacy relations, and administrative matters. The Authority’s CEO will serve as the primary external ambassador of the KCRHA and will be responsible for collaboration with key strategic partners, including engaging community partners and customers to design strategies that ensure equity is integrated into KCRHA’s day-to-day operations.

THE CHIEF EXECUTIVE OFFICER (CEO)

King County Regional Housing Authority's next CEO will be a transformative, results-centered leader who embodies the values and goals of KCRHA and possesses the vision, business and political acumen, diplomacy, and skills to lead KCRHA through this critical inflection point for the Authority and the Greater King County community. Working in partnership with the Implementation Board and Governing Committee, dedicated staff, and service providers, the CEO will drive the growth and impact of the Authority through operational excellence, community engagement, disciplined business practices, and an abiding commitment to equity and a client-focused approach to programming and resource allocation. This is an extraordinary opportunity for a hands-on visionary leader with a deep belief in the power of collaboration and partnership to solve homelessness, transform communities, and lead KCRHA to its next level of impact regionally in becoming a best-in-class national exemplar for a coordinated and unified effort to tackle homelessness.

The CEO is responsible for the continued implementation and refinement of the Authority’s 5-Year Plan and for the achievement of all operational and strategic goals, including fiscal management, Board and Committee relations, staff oversight, strong administrative leadership, and community relations and engagement. The CEO will have an opportunity to:

Implement Organizational Systems that Build on the Expanded Success of KCRHA

The CEO will lead the development and strategy execution of the recently formed entity. They will demonstrate humility, curiosity, and vision to support the team’s ability to address evolving and complex organizational challenges following recent significant growth and post-pandemic realities. The CEO will lead a high-impact senior leadership team and develop an effective business operation that ensures KCHRA's continued financial sustainability, fiscal and legal compliance, and enhancement of employment. The CEO will be skilled in culture building, change management, and organizational design to support organizational effectiveness in a dynamic time. They will possess a highly refined equity lens grounded in critical consciousness and an understanding of anti-racist practices, along with social and economic systems that have historically disadvantaged members of the intersecting communities that comprise King County and Seattle.

Build Relationships and Develop Partners

The CEO will be an active, visible, and trusted leader who is an excellent relationship builder, maintaining strong, transformative relationships both within and outside of the Authority. This adept relational leader will be comfortable working across lines of difference, including race, gender, and class, among other dimensions of identity. They will be able to build a working coalition of leaders that span government, philanthropy, policymakers, and community partners to steward change and surface shared values of individuals, groups, and communities. They will forge consensus and work to broaden potential fiscal support for the Authority, including from other cities in King County, philanthropic and private sector partnerships, and other public sector resources. They will be a strong ambassador for the Authority, working to continue to build its brand and impact positively.

Lead with Collaboration

The CEO will support the development of and provide day-to-day leadership to a high-impact, dedicated staff. They will be responsible for the overall effectiveness of the Authority, including overseeing work plans, systems, and processes that drive toward organizational goals. The CEO will conduct an organizational scan that ensures strong role alignment for KCRHA staff and build structures that support their success and professional growth. The CEO will be focused on leading a team that delivers results and will be skilled at reframing challenges as opportunities for team and organizational growth. The next leader will be a clear communicator committed to transparency and accountability and will foster effective collaboration and communication across the departments. The next CEO will be a proven leader who inspires people and ensures that the organization has the structures, systems, processes, and tools in place to promote staff growth and strengthen staff morale and retention.

Improve Board Relations and Governance Structures

In partnership with the Boards, the new CEO will ensure the strong governance and financial health of the Authority. They will ensure that KCRHA complies with relevant state and federal laws, regulations, and standard accounting procedures. Working closely with the Boards, they will align on the organization's strategic direction and vision to determine the best strategies for deliberate growth, program refinement, and staff retention. The CEO will encourage board engagement, leveraging their experiences and relationships to identify future board members, key sources of partnership and funding, and opportunities for continued organizational growth.

KEY QUALIFICATIONS

While no one candidate will embody all the qualifications enumerated below, strong candidates will possess many of the following professional and personal abilities, attributes, and experiences:

Organizational & Operational Leadership

  • Experience in operational management, outsourced contract management, process improvement, and results delivery.
  • Leadership experience managing complex operations or programs within an organization addressing homelessness or proximate issues for marginalized populations, youth, or social services.
  • Demonstrated experience in leading a complex organization that is responsive to varied stakeholders and that requires navigating political, public, and media attention.
  • Success in building, scaling, and developing sustainable organizational growth strategies across programs and/or geographies.
  • Thoughtful, timely decision-maker with experience using data and evidence effectively to inform strategy and promote continuous learning and improvement.
  • Excellence in organizational management with the ability to coach, manage, and develop high-performance teams, set and achieve strategic objectives, and manage a budget.
  • Develop and maintain partnerships with community-based organizations, potential resourcing partners, and other governmental agencies to support strong engagement and create collaborative partnerships focused on impact.

Connection to the Mission

  • A sophisticated understanding of the barriers and interconnecting systems that individuals encounter when accessing programs and services and that cause disproportionate rates of homelessness among LGBTQ, Black, Indigenous, and other People of Color.
  • Ability to inspire and motivate staff and partners around a shared vision and build momentum to accomplish that vision.
  • Deep commitment to social justice and anti-racism and demonstrated ability to lead candid and brave conversations about justice, equity, diversity, and inclusion.
  • Familiarity with KCRHA through professional or lived experience as an individual who has navigated and/or faced systemic barriers.
  • Possess an understanding of the complex issues surrounding homelessness, including root causes, demographics, and regional variations.
  • Commitment to incorporating the perspectives of those with lived experience into decision-making.

Cultural Leadership & Management Style

  • A demonstrated commitment to equity with the proven ability to apply a racial equity lens to all levels of an organization’s work.
  • A leader who prioritizes a relational work environment that builds trust and seeks to foster a culture of transparency, accountability, and integrity. Strong relationship-building skills and an authentic interest in listening to and learning from others; the ability to act intentionally, establish trust, engage stakeholders, and cultivate belonging.
  • Emotional intelligence and ability to engage in productive conflict; an active listener who understands a trauma-informed practice lens.
  • Excellent management skills and experience leading and inspiring change in a diverse, mission-driven environment; proven capacity to develop systems and decision-making that foster participation, mutual accountability, and growth.
  • Collaborative leadership style demonstrated by knowing when to step in and direct, when to delegate, and when to share leadership.
  • Powerful communicator one-on-one, in small group settings, and with large audiences.

The Basics

  • 10+ years of related work experience in the government, nonprofit, private sector organization, or related field. Prior CEO, or comparable role and scope, experience within a large and complex organization.
  • A bachelor’s degree or master’s degree (preferred) in business, public administration, or related field or equivalent experience with demonstrated progressive expertise in administration, financial management, and program development.
  • Experience successfully working with a governing board.
  • Familiarity with the landscape of communities, unique assets, and challenges across King County, or the desire to gain this knowledge.
  • Demonstrated executive leadership experience in a nonprofit, human services, mission-driven organization, or governmental institution.

TO APPLY

More information about the KCRHA can be found at: kcrha.org.

This position's salary is between $250,000 and $300,000 based on experience and skills, and KCRHA also provides a comprehensive benefits package.

This search is being conducted by Julian Jackson, Alejandra (Ale) Villa, and  Phuong Quach of the national search firm NPAG. Candidates may submit their cover letter outlining their interest and qualifications, along with their resume via NPAG’s website. For questions and nominations, please email: kcrha-ceo@npag.com.

KCRHA is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, creed, religion, color, national origin, age, alienage or citizenship status, ancestry, nationality, national origin, marital or domestic partnership or civil union status, familial status, sex, pregnancy, gender identity, or any other characteristic protected by federal, state, or local law. Moreover, KCRHA is committed to providing reasonable accommodations for qualified individuals with disabilities.

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