Volunteer Engagement Senior
Fundraising & Engagement
United Way of Central Indiana works to bring the
resources of philanthropy, government, corporations, the social
sector, and neighborhoods together to confront generational poverty
head on and ensure a better future for our neighbors in
This is an ambitious time to join United Way as we embark on a
five-year strategic plan to reduce the number of households
experiencing poverty and financial instability. To make a
significant impact in our region, United Way is looking for
dedicated, confident, and compassionate team members who live our
shared values of inclusivity, courage, accountability, respect, and
United Way of Central Indiana recognizes that the key to success
is a strong and cohesive team that works through shared values to
achieve our mission. The Senior Manager leads United Way of Central
Indiana's (UWCI) volunteer engagement strategies, programs, team,
and partnerships. The Senior Manager promotes and executes
volunteer engagement experiences and opportunities (for both
individuals and corporations) that effectively support UWCI's
mission and goals and increase participants' affinity for UWCI. The
Senior Manager leads the creation and execution of strategies to
strengthen and grow relationships with corporate partners,
individual donors, Community Based Organizations, and volunteers.
The Senior Manager guides development and execution of team goals
that align with overarching organization goals around
Position Duties & Responsibilities
The following statements are intended to describe the
general nature and level of work being performed. They are not
intended to be construed as an exhaustive list of all
responsibilities, duties and skills required of personnel so
- Leadership: Provide strategic direction and supervision for the
Volunteer Engagement Team (positions listed below). Assure
coordinated and clear individual and team goals are identified and
monitored. Provide guidance and direction to team members while
promoting individual thinking and innovation. Regular and
meaningful updates with each team member are expected.
- Strategy Development: Responsible for creating and driving
innovative strategies that will optimize engagement experiences for
all key stakeholders. This strategy includes creating new
opportunities and/or revitalizing existing efforts that aim to
include impactful ways for community members to feel inspired and
participate with UWCI.
- Volunteer Management: Act as lead volunteer coordinator for all
UWCI signature events and activities (Elevate, Thought Leadership
Events, Annual Celebration, Go All IN Day, etc.). Provide support
and leadership to the volunteer engagement team to help assure all
engagement opportunities are effective, efficient, and
- Programming: Oversee strategic development of various UWCI
engagement programs, including leadership development programs,
volunteer opportunities, immersive learning initiatives and
cause-based initiatives. Act as programmatic lead for the
Connecting Hearts at Home program in partnership with Eli Lilly and
Company. Work cross-functionally to redesign and implement the
Impact Ambassador program (volunteers who speak on behalf of UWCI
and partner CBOs to share personal stories and solicit donations)
to ensure the needs of all stakeholders are met.
- Financial Responsibility: Assist Vice President of Workplace
Fundraising and Volunteer Engagement with the development of
program budgets. Monitor program budgets with assistance of
Volunteer Engagement Team Members. Work with fundraising team
members to help secure external funding for projects that support
volunteer & engagement activities.
- Data Analysis: Ensure the accurate and consistent capture and
measurement of volunteer and participant data. Collaborate
cross-functionally with the Strategic Information and Intelligence
division to analyze volunteer and participant data to make
decisions on programming and to learn more about the behaviors of
those that engage with UWCI. Share insights about the impact of
volunteer and participant behavior on organizational goals,
including donor acquisition, retention, and growth.
- Relationships: Work cross-functionally to identify, develop and
implement opportunities to engage constituents in impact work.
Partner with Impact division to develop annual and long-term
volunteer recruitment and engagement plans. Identify opportunities
for community collaboration. Develop and maintain regular contact
with community partners. Identify and communicate with appropriate
UWCI team members regarding opportunities to leverage these
relationships more broadly.
- Communication: Be knowledgeable about UWCI's work in Central
Indiana and be an effective and compelling communicator of the same
to advance engagement and brand value.
- Annual Goals: Work with other Volunteer Engagement Team members
to ensure that goals reflect, align, and contribute to the
organization's broader goals. Achieve the annual goals.
- Performs special assignments and other work, on an as-needed
To perform this job successfully, an individual must be able to
perform each essential job function satisfactorily. The
requirements listed are representative of the basic knowledge,
skills, and/or abilities required. Reasonable accommodation may be
made to enable individuals with disabilities to perform the
essential functions. The individual in this role must display the
highest level of integrity and confidentiality. United Way also
values innovative thinking, and a successful candidate will be a
self-starter who can work within the team to achieve goals and
objectives. The individual should have effective communication
skills, attention to detail and organization, flexibility,
adaptability, and the ability to multi-task and be open-minded in a
fast-paced environment. The individual will also maintain knowledge
of trends in his/her area of responsibility and review literature
to understand key issues.
Education and/or Experience
- Bachelor's degree in Non-profit Management, Administration, or
similar field or five years of relevant experience required.
- Experience with Hands on connect, Salesforce database or other
similar volunteer management and CRM systems is preferred.
- Five years of supervisory experience is desirable.
- Proficiency in computer skills and attention to detail are
- Effective time management and multitasking abilities are
required to meet deadlines.
- Strong organizational and interpersonal skills are crucial for
*Work experience may substitute for education
requirements on a case-by-case basis. (this sentence needs included
after educational requirements).
Position Leader: Vice President Workplace Fundraising
Position Leads: Corporate Volunteer
Engagement Specialist, Manager of Corporate Volunteer Engagement,
Manager of Community Engagement, and Immersive
Complete Benefits Package Available
Please apply at
This position description does not constitute a contract of
employment or a guarantee of any terms or conditions of employment.
UWCI employees are employed on an at-will basis. In addition,
nothing in this position description restricts UWCI's right to
assign or reassign duties and responsibilities to this position at
For more information, or to apply now, you must go to the website
below. Please DO NOT email your resume to us as we only accept
applications through our website.