Associate Director, Community Programs

Employer
Lucile Packard Foundation for Children's Health
Location
California, United States
Salary
$95,000.00 - $112,000.00
Closing date
Mar 8, 2024

Associate Director, Community Programs

Main focus: This role will oversee the Community Programs In Honor Of/In Memory Of portfolio of fundraisers and develop the Packard Patient Community, which seeks to make philanthropy accessible for all patients and families at Lucile Packard Children’s Hospital.

Location: Palo Alto, CA (hybrid); the successful candidate for this role will be based in the Bay Area.

ABOUT THE FOUNDATION

The Lucile Packard Foundation for Children's Health, in partnership with Stanford Medicine and Lucile Packard Children’s Hospital, unlocks philanthropy to transform health for children and families in Northern California – and around the world.  Through fundraising and grantmaking, the Foundation drives scientific research, innovation, and policy change that will improve care, advance cures, and reform healthcare systems for this and future generations.

 

WHAT YOU’LL DO

Reporting to the Director of Community Fundraising, you’ll support community events and programs aimed at generating philanthropic support for Lucile Packard Children’s Hospital Stanford and the child health programs at the Stanford University School of Medicine. Your primary function is to lead the execution of the Foundation’s Packard Patient Community – providing patients and families who are currently receiving or who have formerly received treatment at the Hospital the opportunity to philanthropically support the Hospital and School of Medicine. Additionally, you will maintain a portfolio of Honor/Memorial community fundraisers and offer leadership support to the annual Summer Scamper 5k and kids’ fun run.

 

The compensation range for this role is $95,000 - $112,000 annually.

 

YOU’LL BE RESPONSIBLE FOR…

 

Community Fundraising

  • Manage a portfolio of community fundraisers, including events and campaigns, partnership events, and honorarium/memorial fundraisers.
  • Works closely with the Director of Community Fundraising to develop effective solicitation strategies for high-end fundraisers ($1,000-$100,000).
  • The Associate Director is expected to maintain a high degree of sensitivity in their work with bereaved families.
  • Provide guidance and support to fundraisers to ensure success for each event or campaign, including application process, logistical support, marketing, etc.
  • Steward fundraisers through acknowledgement letters, participant certificates, thank you notes; develop new and unique stewardship opportunities as appropriate.
  • Represent the hospital at community events, giving speeches tailored to various audiences when appropriate, coordinate hospital tours and check presentations.
  • Work with Foundation field staff to manage dual-assigned fundraisers.
  • Work with various Foundation departments to ensure all fundraising events align with the Hospital and Foundation policies and guidelines.

 

Packard Patient Community

  • Develop and implement at Packard Patient Community in partnership with Hospital Care Team Members.
  • Initiate program with Foundation’s key fundraising campaign areas – Cancer, NICU, and the Heart Center.
  • Oversee intake form for all patients and families to complete upon demonstrating interest in philanthropy.
  • Work with patients and families to unlock their philanthropic potential and interests.
  • Collaborate with Foundation staff to hand off patients to appropriate Development and Communications staff where appropriate (i.e. Principal and Major Gifts Team, Patient Hero Program).

Summer Scamper

  • Assist with overall production and execution of Summer Scamper, as needed.
  • Steward racers with regards to fundraising techniques and toolkits.
  • Provide guidance and support to Scamper Race Director to optimize fundraising and ensure Scamper is in line with the Foundation’s mission.
  • Implement patient focused community area on-site at Summer Scamper to steward patient fundraisers and build community amongst patients, families and care team members.

 

Collaboration and Teamwork

  • Maintain knowledge of hospital programs to effectively communicate with supporters about their area of interest.
  • Work cooperatively and strategically with all relevant internal teams to ensure the success of events and to bolster our fundraising efforts.
  • Recommend new approaches, procedures, and processes to effect continual improvements in efficiency, effectiveness, and quality of department and services performed.

 

YOU MUST HAVE…

  • 5+ years of experience working in a non-profit, fundraising environment, managing volunteers, and/or planning and executing fundraising events.
  • Strategic planning skills to develop a pipeline building program focused on generating revenue.
  • Excellent relationship building skills.
  • A demonstrated ability to produce error free work when performing a variety of functions such as typing, text editing, data entry, file management, and calculations is required.
  • Ability to work evenings and weekends on occasion, and to travel within the Bay Area.
  • Proficiency in Microsoft Word, Outlook, Excel, and PowerPoint

 

IT’S AN ADDED PLUS IF YOU HAVE EXPERIENCE WITH

  • A Masters Degree in Early Child Education with an Emphasis on Children in Hospitals, or a Masters in Social Work.
  • Working with medically fragile children and families faced with stressful situations.
  • Knowledge of fundraising and online registration database software (Raiser’s Edge and org).

 

YOU’LL BE SUCCESSFUL IF YOU’RE A…

  • Relationship Builder and Clear Communicator:
    • Demonstrated ability to work collaboratively with a diverse staff across an institution, strong team player with recognized leadership capacity and excellent interpersonal skills. 
    • Excellent verbal and written communication skills, including ability to communicate directly and effectively with others. 
    • Sensitivity and emotional maturity.  
    • Experience working with patients and families undergoing medical treatment and families who have recently experienced the loss of a child.  
  • Strong Program Manager Who Operates Strategically and Persistently:
    • Ability to work independently in a team environment. 
    • High level of productivity and initiative. 
    • Ability to handle multiple projects simultaneously in a fast-paced environment. 
    • Ability to work with minimal supervision along with a willingness to ask questions to clarify assignments and accept supervisor’s guidance. 
    • Highly organized with meticulous attention to detail. 
  • Adaptability and Flexibility:
    • Ability to be resilient and adaptable in the face of changing priorities. 
    • Tactfulness, flexibility, and collaboration are essential in working with diverse population groups (co-workers, constituents, physicians, faculty, staff, vendors, etc.) 
  • Integrity:
    • Ability to exercise excellent judgement and handle confidential and sensitive information with the utmost discretion. 
    • Good judgment, a positive attitude, the ability to take initiative and work independently. 
  • Mission orientation:
    • Possesses a genuine interest in improving the health and well- being of pregnant women and children. 

 

Working at the Foundation

WE OFFER EXCELLENT BENEFITS & PERKS, INCLUDING…

  • Generous leave, including PTO, holidays, Summer Fridays, and a sabbatical (after 7 years of employment)
  • Annual bonus
  • Retirement plan + employer match
  • Premium Medical and Dental coverage
  • FSA + dependent care FSA
  • Employer-paid life insurance
  • Legal services plan
  • Commuter Benefits, including CalTrain “Go Pass” Program
  • 4-week paid maternity and paternity leave for new parents
  • Stipend for home office and mobile phone
  • If remote, frequent opportunities to visit our beautiful HQ in Palo Alto

 

WE’RE DYNAMIC…

The Foundation is a dynamic organization in a rapidly changing industry. Therefore, the responsibilities associated with this position will evolve and grow in accordance with LPFCH's business needs and growth plans. More specifically, the incumbent may be required to perform additional and/or different responsibilities based on the future growth plans for the Foundation.

 

WE STRIVE TO EMBODY OUR CULTURAL TOUCHSTONES…

Mission-first - We can never lose sight of why we exist and who we are here to serve.

Good of the whole - We share responsibility for overall results, think of what’s best for the team and organization, and act as responsible stewards of resources.

Bold and bendy - We’re unapologetically ambitious for our mission, creative, and take risks by trying new things. 

Sweat the big stuff - We’re clear on our priorities, calibrating effort and resources to audience and impact: the higher the return, the greater the investment.

Make it happen - We’re focused on outcomes; only as much process as necessary to make good decisions and take action.  Prepared with ideas and solutions for every challenge.

Community matters - We embrace diversity and practice inclusion.

 

 

WE’RE COMMITTED TO DIVERSITY, EQUITY, INCLUSION AND BELONGING…

Our Foundation embraces all individuals and celebrates the unique differences each of us bring to our team and community. Our approach to fostering diversity, equity, inclusion, and belonging is rooted in our cultural touchstones and inherent in our work to encourage every employee to bring their best, most authentic self to work and to provide each of them the opportunity to achieve their full potential.

We envision a world where race, gender, resources, and other factors do not serve as barriers to attaining optimal health. We recognize that this vision requires the commitment and actions of everyone. 

To support this goal, we pledge to:  

  • Conduct ourselves in a manner that garners trust and respect from others.
  • Foster a welcoming and supportive environment for our team members and community.
  • Acknowledge and appreciate the dignity, expertise, experiences, and contributions of each other.
  • Approach others with an open mind, compassionate heart, actively listening to their perspectives.
  • Foster effective teamwork and encourage collaboration amongst our team and constituents.

 

Apply online by submitting your cover letter and resume.

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