Associate Director, Community Programs
Main focus: This role will oversee the
Community Programs In Honor Of/In Memory Of portfolio of
fundraisers and develop the Packard Patient Community, which seeks
to make philanthropy accessible for all patients and families at
Lucile Packard Children’s Hospital.
Location: Palo Alto, CA (hybrid); the
successful candidate for this role will be based in the Bay
ABOUT THE FOUNDATION
The Lucile Packard Foundation for Children's Health, in
partnership with Stanford Medicine and Lucile Packard Children’s
Hospital, unlocks philanthropy to transform health for children and
families in Northern California – and around the world.
Through fundraising and grantmaking, the Foundation drives
scientific research, innovation, and policy change that will
improve care, advance cures, and reform healthcare systems for this
and future generations.
WHAT YOU’LL DO
Reporting to the Director of Community Fundraising, you’ll
support community events and programs aimed at generating
philanthropic support for Lucile Packard Children’s Hospital
Stanford and the child health programs at the Stanford University
School of Medicine. Your primary function is to lead the execution
of the Foundation’s Packard Patient Community – providing patients
and families who are currently receiving or who have formerly
received treatment at the Hospital the opportunity to
philanthropically support the Hospital and School of Medicine.
Additionally, you will maintain a portfolio of Honor/Memorial
community fundraisers and offer leadership support to the annual
Summer Scamper 5k and kids’ fun run.
The compensation range for this role is $95,000 - $112,000
YOU’LL BE RESPONSIBLE FOR…
- Manage a portfolio of community fundraisers, including events
and campaigns, partnership events, and honorarium/memorial
- Works closely with the Director of Community Fundraising to
develop effective solicitation strategies for high-end fundraisers
- The Associate Director is expected to maintain a high degree of
sensitivity in their work with bereaved families.
- Provide guidance and support to fundraisers to ensure success
for each event or campaign, including application process,
logistical support, marketing, etc.
- Steward fundraisers through acknowledgement letters,
participant certificates, thank you notes; develop new and unique
stewardship opportunities as appropriate.
- Represent the hospital at community events, giving speeches
tailored to various audiences when appropriate, coordinate hospital
tours and check presentations.
- Work with Foundation field staff to manage dual-assigned
- Work with various Foundation departments to ensure all
fundraising events align with the Hospital and Foundation policies
Packard Patient Community
- Develop and implement at Packard Patient Community in
partnership with Hospital Care Team Members.
- Initiate program with Foundation’s key fundraising campaign
areas – Cancer, NICU, and the Heart Center.
- Oversee intake form for all patients and families to complete
upon demonstrating interest in philanthropy.
- Work with patients and families to unlock their philanthropic
potential and interests.
- Collaborate with Foundation staff to hand off patients to
appropriate Development and Communications staff where appropriate
(i.e. Principal and Major Gifts Team, Patient Hero Program).
- Assist with overall production and execution of Summer Scamper,
- Steward racers with regards to fundraising techniques and
- Provide guidance and support to Scamper Race Director to
optimize fundraising and ensure Scamper is in line with the
- Implement patient focused community area on-site at Summer
Scamper to steward patient fundraisers and build community amongst
patients, families and care team members.
Collaboration and Teamwork
- Maintain knowledge of hospital programs to effectively
communicate with supporters about their area of interest.
- Work cooperatively and strategically with all relevant internal
teams to ensure the success of events and to bolster our
- Recommend new approaches, procedures, and processes to effect
continual improvements in efficiency, effectiveness, and quality of
department and services performed.
YOU MUST HAVE…
- 5+ years of experience working in a non-profit, fundraising
environment, managing volunteers, and/or planning and executing
- Strategic planning skills to develop a pipeline building
program focused on generating revenue.
- Excellent relationship building skills.
- A demonstrated ability to produce error free work when
performing a variety of functions such as typing, text editing,
data entry, file management, and calculations is required.
- Ability to work evenings and weekends on occasion, and to
travel within the Bay Area.
- Proficiency in Microsoft Word, Outlook, Excel, and
IT’S AN ADDED PLUS IF YOU HAVE EXPERIENCE
- A Masters Degree in Early Child Education with an Emphasis on
Children in Hospitals, or a Masters in Social Work.
- Working with medically fragile children and families faced with
- Knowledge of fundraising and online registration database
software (Raiser’s Edge and org).
YOU’LL BE SUCCESSFUL IF YOU’RE A…
- Relationship Builder and Clear Communicator:
- Demonstrated ability to work collaboratively with a diverse
staff across an institution, strong team player with recognized
leadership capacity and excellent interpersonal skills.
- Excellent verbal and written communication skills, including
ability to communicate directly and effectively with
- Sensitivity and emotional maturity.
- Experience working with patients and families undergoing
medical treatment and families who have recently experienced the
loss of a child.
- Strong Program Manager Who Operates Strategically and
- Ability to work independently in a team environment.
- High level of productivity and initiative.
- Ability to handle multiple projects simultaneously in a
- Ability to work with minimal supervision along with a
willingness to ask questions to clarify assignments and accept
- Highly organized with meticulous attention to
- Adaptability and Flexibility:
- Ability to be resilient and adaptable in the face of changing
- Tactfulness, flexibility, and collaboration are essential in
working with diverse population groups (co-workers, constituents,
physicians, faculty, staff, vendors, etc.)
- Ability to exercise excellent judgement and handle confidential
and sensitive information with the utmost discretion.
- Good judgment, a positive attitude, the ability to take
initiative and work independently.
- Mission orientation:
- Possesses a genuine interest in improving the health and well-
being of pregnant women and children.
Working at the Foundation
WE OFFER EXCELLENT BENEFITS & PERKS,
- Generous leave, including PTO, holidays, Summer Fridays, and a
sabbatical (after 7 years of employment)
- Annual bonus
- Retirement plan + employer match
- Premium Medical and Dental coverage
- FSA + dependent care FSA
- Employer-paid life insurance
- Legal services plan
- Commuter Benefits, including CalTrain “Go Pass” Program
- 4-week paid maternity and paternity leave for new parents
- Stipend for home office and mobile phone
- If remote, frequent opportunities to visit our beautiful HQ in
The Foundation is a dynamic organization in a rapidly changing
industry. Therefore, the responsibilities associated with this
position will evolve and grow in accordance with LPFCH's business
needs and growth plans. More specifically, the incumbent may be
required to perform additional and/or different responsibilities
based on the future growth plans for the Foundation.
WE STRIVE TO EMBODY OUR CULTURAL TOUCHSTONES…
Mission-first - We can never lose sight of why
we exist and who we are here to serve.
Good of the whole - We share responsibility for
overall results, think of what’s best for the team and
organization, and act as responsible stewards of resources.
Bold and bendy - We’re unapologetically
ambitious for our mission, creative, and take risks by trying new
Sweat the big stuff - We’re
clear on our priorities, calibrating effort and resources to
audience and impact: the higher the return, the greater the
Make it happen - We’re focused on outcomes;
only as much process as necessary to make good decisions and take
action. Prepared with ideas and solutions for every
Community matters - We embrace
diversity and practice inclusion.
WE’RE COMMITTED TO DIVERSITY, EQUITY, INCLUSION AND
Our Foundation embraces all individuals and celebrates the
unique differences each of us bring to our team and
community. Our approach to fostering diversity, equity,
inclusion, and belonging is rooted in our cultural touchstones and
inherent in our work to encourage every employee to bring their
best, most authentic self to work and to provide each of them the
opportunity to achieve their full potential.
We envision a world where race, gender, resources, and other
factors do not serve as barriers to attaining optimal health. We
recognize that this vision requires the commitment and actions of
To support this goal, we pledge to:
- Conduct ourselves in a manner that garners trust and respect
- Foster a welcoming and supportive environment for our team
members and community.
- Acknowledge and appreciate the dignity, expertise, experiences,
and contributions of each other.
- Approach others with an open mind, compassionate heart,
actively listening to their perspectives.
- Foster effective teamwork and encourage collaboration amongst
our team and constituents.
Apply online by submitting your cover letter and resume.