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Chief Executive Officer, American Red Cross Greater New York Region

Employer
American Red Cross Greater New York Region
Location
New York, United States
Salary
$215,000.00 - $287,000.00
Closing date
Mar 5, 2024

View more

Position Type
Executive
Fields
Social Services
Employment Type
Full Time

Work where your career is a force for good. 

 

 

Why Choose Us? 

The American Red Cross is currently seeking the Regional CEO for the Greater New York Region. Headquartered in New York City, the Greater New York Region serves more than 12 million people in New York City, Long Island, Rockland and Westchester Counties, and Greenwich, Connecticut, and is the highest-profile Region in the Red Cross network. 

As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. As a member of the team, the CEO has a direct impact on a meaningful mission and can help save lives every day. 

The Red Cross is committed to the diversity of its workforce and to delivering programs and services in a culturally competent manner, reflecting the communities it serves. Its work environment is collaborative, respectful, and inclusive, with a focus on building allyship and a culture of belonging that empowers all team members. The Red Cross offers the opportunity to learn, grow, and succeed while making a difference. It supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, the Asian American and Pacific Islander Employer Resource Group, the Latino Resource Group, and Red Cross PRIDE to the Umoja African American Resource Group, the Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections and mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! 

The Red Cross responds to approximately seven emergencies and disasters a day across the Region – home fires, floods, building collapses, and more – providing shelter, food, clothing, and emotional support at no cost to those in need. 

 

WHAT YOU NEED TO KNOW: 

THE POSITION

The Regional CEO leads a team of paid and volunteer staff to prevent and alleviate human suffering in the face of emergencies and support resilient communities throughout the Region by mobilizing the power of volunteers and the generosity of donors. The successful candidate should have demonstrated experience building relationships with key external stakeholders, being the face of an organization, and demonstrating strong fund development skills. 

 

WHERE YOUR CAREER IS A FORCE FOR GOOD: 

RESPONSIBILITIES

  • Core mission delivery, fundraising and representing the Red Cross to media and donors and in communities throughout the Region. 
  • Managing community resilience programs, working with community partners to ensure that the communities build local capacity to prepare for, prevent, respond to, and recover from disasters. 
  • Ensuring that volunteers, including youth, are engaged in Red Cross service. 
  • Supervising executive directors (EDs) who provide local leadership and serve as the face of the Red Cross in their communities. 
  • Achieving performance targets for the Region, including service delivery, fundraising/revenue, and expense targets. In conjunction with the Division Fundraising Vice President (DFVP), the CEO has primary responsibility across the Region for achievement of fundraising goals.
  • Utilizing the support activities of HR, IT, Finance, Communications, and Marketing through a matrix project management system to ensure that all operating units have the necessary resources to execute on their community mission. 
  • Regional Board and Advisory Board recruitment. 

 

PRIORITIES

Fundraising 

  • In conjunction with the DFVP, the Regional CEO is responsible for achieving fundraising goals and acts as the chapters’ and/or Region’s chief fundraiser. They are charged with developing and growing financial resources within the Region, ensuring adequate and diversified financial resources. They will lead and participate in strategies to raise and leverage funds, including working with Regional and community boards. 

External Relationships and Partnerships 

  • The CEO is responsible for building strong relationships with key organizations and community leaders. They will cultivate relationships and partnerships with external constituents to further the Red Cross mission. Those partners include donors, governments, corporations, civic organizations, and other community charitable and nonprofit agencies. 

Visibility and Community Presence 

  • The CEO will ensure strong visibility for the American Red Cross in the Region. They will work to increase community awareness, participation, and commitment to the Red Cross by being an active community participant. They will ensure regular local media communications regarding Red Cross services and regional/national activities consistent with regional/national communication strategies. They will leverage relationships with local/regional media to ensure that the communities in the Region are provided access to information about Red Cross services/programs. 

Dual Responsibility for Regional Performance and Assigned Chapter and/or Region Performance 

  • Delivery of overall targets and goals of the Region to any directly assigned chapters. This includes strategic and operational management/oversight of reporting chapter(s), including the effective delivery of services; meeting fundraising, revenue, and expense targets; compliance with corporate governance, policies, and governmental regulations. 
  • The CEO will ensure sound financial management and public accountability for contributions, income, and all Red Cross assets. They are responsible for approving any Chapter annual revenue and expense budgets and working with Division Vice President (DVP) to establish regional revenue and expense budgets. 

Workforce Management 

  • Hires, manages, and evaluates any EDs within Region. This is carried out in collaboration and consultation with community boards. 
  • Provides regional oversight and support of EDs within the Region. Identifies opportunities for sharing knowledge and resources between regional groups and provides access to best practices and training opportunities available through national headquarters.

Internal Collaboration and Feedback 

  • Hires, manages, and evaluates any EDs within Region. This is carried out in collaboration and consultation with community boards. 
  • Provides regional oversight and support of EDs within the Region. Identifies opportunities for sharing knowledge and resources between regional groups and provides access to best practices and training opportunities available through national headquarters. 
  • Builds strong collaboration and consensus environment between all units in the Region, including any chapters. 
  • Regularly shares feedback on chapter performance with EDs in Region, community boards, and DVP. 
  • Provides direction and strategy for improved performance.
  • Works with DVP and other regional executives to ensure coordinated outreach/partnerships with external constituents within the Division (local and state government, donors, corporate partners, other community agencies); collaborative relationships and activities with local Red Cross Biomedical units; positive interactions with community boards and management presence in local communities within the Region. 

Service Delivery 

  • Manages and grows the community resilience programs, working with community partners to ensure that the communities build local capacity to prepare for, prevent, respond to, and recover from disasters. 
  • Grows and ensures consistent, responsive delivery of high-quality chapter services throughout the Region. This includes emergency and disaster response services, services to armed forces, and international services based on regional strategies and local community needs and objectives.
  • Increases community awareness, participation, and commitment. Builds regional capacity for service delivery through engagement and retention of volunteers and partners. Ensures that youth and young adults are engaged through a network of Red Cross clubs which are also integrated into the service delivery plans. 
  • Treats all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for all. It is expected that each member of the regional management team will work with a volunteer counterpart to ensure depth within the function and that key volunteers are utilized.  

WHAT YOU NEED TO SUCCEED: 

Organizational Agility 

  • Understands how organizations work; knows how to get things done both through formal channels and informal networks; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations – able to manage up and manage down. Nimble, with ability to deliver results in a complex matrixed environment, with three boards and over 100 staff and 6,000 volunteers.  

Ability to Deal with Ambiguity and Manage Complexity 

  • Can effectively cope with change and shift gears comfortably; can decide and act without the total picture; not upset by unresolved issues; doesn’t have to finish before moving on; can comfortably handle risk and uncertainty. 
  • Able to effectively deliver results in complex environments, incorporating factors such as a large geographic area, high disaster risk, major media, multiple government or political entities, large fundraising goals, and a diverse community population. 

Interpersonal Strengths 

  • Relates well to all kinds of people – inside and outside the organization; builds appropriate support; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. 

Professionalism and Integrity   

  • Evaluates lessons learned from both successes and failures; demonstrates willingness to make commitments based on information known at the time; delivers on commitments; models a can-do attitude and takes initiative; is a self-starter; inspires and motivates others to do the same. 
  • Embraces rather than resists additional responsibilities. 
  • Adheres to enterprise policies; acts with integrity; settles rather than creates conflict.  

Management of Vision and Purpose   

  • Communicates a compelling and inspired vision or sense of core purpose; speaks beyond today and about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate units or organizations.  

 

QUALIFICATIONS AND EXPERIENCE

  • Four-year college degree (BS/BA). Master’s degree preferred. 
  • Experience in the for-profit or not-for-profit sector in business, sales, or corporate administration; proven track record raising significant financial resources. 
  • Able to develop effective work teams and build consensus within the organization and community.
  • Strong influencing skills along with public speaking and writing. 
  • Exercises good judgment in difficult situations. 
  • Track record directing workforce and program management. 
  • Demonstrated ability to develop effective work teams and build consensus within the organization and community. 
  • Knowledge of the Region – established contacts with funders, community groups, and government officials.  

 

OTHER

  • Travel within communities served in the Region and Division; participation in meetings and conferences throughout the Red Cross system.

 

Work Conditions 

  • Work is performed indoors with some exposure to safety and health hazards related to emergency services relief work. Since the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during major disasters.  

 

COMPENSATION RANGE AND BENEFITS FOR YOU: 

The salary range for this position is $215,000 to $287,000.

 

We take care of you while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn.

  • Medical, Dental Vision plans 
  • Health Spending Accounts & Flexible Spending Accounts 
  • PTO + Holidays 
  • 401K with 5% match
  • Paid Family Leave 
  • Employee Assistance 
  • Disability and Insurance: Short + Long Term 
  • Service Awards and recognition 

 

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

 

Applications including cover letters and resumes, as well as nominations, should be sent to the attention of Susan Meade and Paul Spivey at RedCrossNY@PhillipsOppenheim.com.

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