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Media Generalist (112365)

Development and Alumni Relations
Maryland, United States
Salary Commensurate with experience
Closing date
Mar 28, 2024

Development and Alumni Relations (DAR) supports Johns Hopkins’ focus on research, teaching and patient care, and its role as a national and global leader in higher education. We create and foster enduring relationships that result in advocacy and philanthropic support for Johns Hopkins University & Medicine—strengthening the institution through partnerships with donors, alumni, volunteer leaders, faculty, students, staff, and patients.


Johns Hopkins University supports a flexible work model which includes four different work modalities. This role has a hybrid work arrangement with an onsite presence of 3 days per week. The manager will confirm the team’s core onsite days where the majority/all team members will work in the office. Employees who travel on university business can count those days towards their onsite days.


The Lifelong Learning team in the Office of Alumni Relations supports a multitude of virtual and hybrid events and other media content that provides opportunity for our alumni and community to engage with Johns Hopkins. This content strategist role requires a mix of knowledge about the technology used in production studios, online classrooms, and web 2.0 technologies. This position works with faculty and institutional leaders to deliver live video content, as well as Development and Alumni Relations staff to create, curate, edit, and catalog other forms of media.


The Media Generalist will provide continued operational strategy, creation and support of all lifelong learning virtual initiatives (i.e., Odyssey and Professional and Industry programs) as well as relevant projects for OAR. One cornerstone program is Hopkins at Home, a collaborative initiative which started in March 2020 and brings Hopkins experts and influential community leaders into the homes of our alumni, friends, and community members via livestreamed lectures and lecture-and-discussion style, virtual short courses.


To meet the changing needs of our target demographic post-pandemic, the Media Generalist will also produce high quality, short-form on demand content and future in-studio, off-site, hybrid, and in-person productions. This content strategy will call for an increased communication, management and on-air coaching skills to coordinate effectively with community stakeholders, alumni and faculty presenters and more advanced pre- and post-production work so to engage alumni and donors across a greater variety of social media platforms. Working to meet stakeholder needs across the institution, the Media Generalist collaborates with colleagues in development communications, university communications, and university events to produce a polished, video experience for our audience.


The Media Generalist will also maintain / update the offices recording equipment and serve as one of the main operators of a new state-of-the-art production space at Mount Washington, a new frontier for OAR Lifelong Learning, requiring greater presence in the office for technical assistance and on-site production.


The position of Media Generalist will also include an increase in managerial responsibilities including recruitment, hiring and training to oversee a student position.


The Media Generalist should have meticulous attention to detail and a keen understanding of the ways to frame our speakers in the best light. We are looking for a person with a sense of curiosity for technology, openness to learning new skills, appreciation for the challenges of working in a digital and remote environment, and ability to adapt quickly to new experiences. A creative individual with an entrepreneurial spirit who has experience with live video production hardware and software would be ideal for this role.





Video Production and Design

  • The Media Generalist is primarily responsible for the pre-, live-, and post-production of livestream and recorded video channels of lifelong learning initiatives including Hopkins at Home.
  • Execute live video production for Hopkins at Home livestreams including technology setup, speaker rehearsal, and live video production
  • Design and produce graphic assets related to production such as title slides, intro animations, lower thirds, and the like.
  • Execute all post-production video editing for media assets including transcription
  • Design and develop multimedia objects including but not limited to:
    • Video presentations
    • Narrated slide presentations
    • Screen captures
    • Audio recordings
    • Graphics, animations, and simulations
    • Coordinate production schedules – _live and VOD

Systems and Tools

  • Point of contact between the lifelong learning and video management vendors when appropriate
  • Oversee video streaming and storage servers for multimedia materials
  • Document all components, operation, and processes of existing studio multimedia systems and tools
  • Provide preventive maintenance and maintain service plans and agreements for multimedia tools and systems
  • Generate reports based on viewer data from multiple platforms.

Technological Research

  • Keep the team knowledge current regarding advances in media technology and research about multimedia and video production tools
  • Implement new formats, technology, and integrations when appropriate
  • Participate in collaborative projects at JHU as requested. Projects may include OAR and DAR wide projects highlighting Bloomberg Distinguished Professors initiatives, Hopkins on the Hill programming, Alumni Award recipients and Hopkins Possible.

Minimum Qualifications

  • Bachelor's degree in related field.
  • Two years related experience.
  • Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

  • In-depth experience in one or more of the following: multimedia, distance learning, web casting and streaming media, video production.
  • Experience working with leadership level clientele.
  • Ability to collect data, create reports, and prepare written communication with attention to detail and accuracy.
  • Experience with an LMS and/or video platform.


Special Knowledge, Skills, and Abilities:

  • Knowledge of and ability to use HTML and other markup languages as needed, online conferencing applications, PDF authoring, Adobe Creative Suite, and other video and audio editing and compression programs
  • Understanding and experience with broadcasting, mixing, webcam technology, screen casting and podcasting, streaming audio and video formats and techniques, Web 2.0 tools, YouTube video technology, embedding multimedia content for online delivery
  • Excellent time management skills, ability to prioritize tasks, and the ability to deal with multiple constituencies concurrently
  • Must be a proactive problem-solver, have the ability to take the initiative with projects, and the ability to work independently
  • Ability to acquire, synthesize and share expert professional knowledge of current and emerging instructional technologies
  • Excellent oral, written and interpersonal skills are required to work well with faculty, staff, and vendors

Technical qualifications or specialized certifications:

  • Knowledge of the following will be considered a plus:, Vimeo OTT, Blackmagic studio hardware, Adobe Creative Suite

All applicants are expected to uphold the university’s core values which includes diversity and inclusion. All staff treat people with dignity and respect by being fair and consistent. We demonstrate an open-minded approach to understanding people regardless of their race, gender, age, national origin, religion, ethnicity, disability status or other characteristics. We show respect for the beliefs and traditions of others; encourage and promote practices that support cultural diversity; and discourage behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds.



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