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Support Specialist

United Way of Central Indiana
Indiana, United States
Salary Not specified
Closing date
Jun 8, 2024

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Position Type
Administrative, Other Administrative
United Way
Employment Type
Full Time

Job Details



Impact- Sector Support 



United Way of Central Indiana works to bring the resources of philanthropy, government, corporations, the social sector, and neighborhoods together to confront generational poverty head on and ensure a better future for our neighbors in need. This is an ambitious time to join United Way as we embark on a five-year strategic plan to reduce the number of households experiencing poverty and financial instability. To make a significant impact in our region, United Way is looking for dedicated, confident, and compassionate team members who live our shared values of inclusivity, courage, accountability, respect, and excellence.   


Position Summary 

United Way of Central Indiana recognizes that the key to success is a strong and cohesive team that works through shared values to achieve our mission. The Support Specialist is a member of the Sector Support team and will assist the Director of Infrastructure with the administration of the infrastructure funds initiativeswhich are key components of United Way of Central Indiana's support of our vital human servicesnetwork priority. These initiatives include the Facilities Maintenance Fund (FMF), the TechnologyFund (TF) and the Capital Projects Fund (CPF). These three funds are designed to address thevarious capital and technological needs of United Way of Central Indiana's accredited partner organizations andcommunity projects utilizing capital grants, planning assistance, consulting services and training.  


Position Duties & Responsibilities 

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.  


  • Manage grant administration processes, ensuring accurate documentation and compliance. 
  • Fostereffective communication through correspondence with partner organizations, volunteers, and vendors. 
  • Prepare materials and assist with planning logistics for volunteer committee meetings, ensuring seamless and efficient proceedings. 
  • Assist with preparation of grant proposals and reports for funding partners. 
  • Assist with development and implementation ofeducational workshops relevant to Sector Support initiatives. 
  • Coordinate with Impact Leadership Team,Strategic Intelligence and Information, and Marketing/Brand Team to help effectively communicatepositive outcomes from infrastructure initiatives. 
  • Serve as a knowledgeable liaison between the Sector Support team and other parts of the organization, providing expertise and best practices related to infrastructure funds and other Sector Support initiatives. 
  • Support other Sector Support initiatives, including but not limited to upkeep of CRM database,contract invoicing, volunteer management, meeting coordination.  
  • Work directly with Director of Infrastructure, Senior Director of Sector Support, and other members of the Sector Support Team, as needed. 
  • Undertake additional duties as assigned by the Sector Support team. 



To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. United Way also values innovative thinking, and a successful candidate will be a self-starter who can work within the team to achieve goals and objectives. The individual should have effective communication skills, attention to detail and organization, flexibility, adaptability and the ability to multi-task and be open-minded in a fast-paced environment. The individual will also maintain. 


Education and or Experience: 

  • Associatedegree in related field or related experience required. Bachelor's degree is preferred but notrequired.  
  • At least 2-4 years of relevant work experience preferred. 
  • Proficiency in Microsoft Office, with an emphasis on advanced Excel skills. 
  • Knowledge of the nonprofit sector is beneficial. 
  • Effective written and verbal communication skills.  
  • A demonstrated ability to generate reports and work comfortably with complex data and proven experience working cross-functionally in a complex organization are required. 
  • Committed to personally championing diversity, equity, and inclusion initiatives. 


 *Work experience maysubstitute for education requirements on a case-by-case basis.  



Position Leader:               Director of Infrastructure 

FLSA Status:                    Exempt, Full-Time 

Salary Range:                  Low to mid 50's 

Benefits:                         Complete Benefits Package Available 

Reviewed:                       February 2024 






Equal Opportunity Employer 

Please apply at 



This position description does not constitute a contract of employment or a guarantee of any terms or conditions of employment. UWCI employees are employed on an at-will basis. In addition, nothing in this position description restricts UWCI's right to assign or reassign duties and responsibilities to this position at any time.  

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.


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