Development Coordinator

Development and Alumni Relations (DAR) supports Johns Hopkins’ focus on research, teaching and patient care, and its role as a national and global leader in higher education. We create and foster enduring relationships that result in advocacy and philanthropic support for Johns Hopkins University & Medicine—strengthening the institution through partnerships with donors, alumni, volunteer leaders, faculty, students, staff, and patients.

Johns Hopkins University supports a flexible work model which includes four different work modalities. This role has a hybrid arrangement with an onsite presence of 3 days per week. The manager will confirm the team’s core onsite days where the majority/all team members will work in the office. Employees who travel on university business can count those days towards their onsite days.

Reporting directly to the Associate Dean for External Relations, this position manages administrative functions for the Development and Alumni Relations team in the Office of External Relations. In addition, this position will support major and annual giving with gift processing, stewardship touchpoints, and special events. The development coordinator will apply skills and knowledge to support a broad array of critical projects and tasks.

• Supports staff with calendar management and scheduling internal and external meetings.
• Coordinates national and international travel and creates detailed itineraries for associate dean and gift officers.
• Supports management of the Peabody Institute Advisory Board (PIAB), including scheduling, preparation of materials and event logistics support for annual meetings, and related administrative tasks.
• Develops prospect visit briefings for the dean and associate dean, and gift officers.
• Updates donor database with action reports, donor and alumni data, and notes to ensure the most current and accurate information is available. Communicates critical updates about key volunteers and donors with team.
• Supports expense reimbursement for team and liaises with the finance department to ensure timely expense reporting.
• Coordinates office services such as purchasing and support for office equipment and phones, supplies and other administrative services.

Fundraising Support and Reporting

• Oversee gift and pledge processing in an accurate and timely manner to ensure gifts and pledges are recorded in accordance with DAR guidelines, including:
• Process outright gifts and pledge payments (cash or check)
• Set up pledge and payment schedules
• Create sub-accounts based on gift utilization
• Add gift and endowment accounts in database
• Liaise with the Office of Advancement Services and the Office of Gift Planning to allocate gifts made with appreciated securities and wire transfers.
• Oversee the gifts in-kind process for incoming donations of instruments and other personal property.

• Create and track gift agreements used to document major gifts and pledges
• Standardize all gift agreement documents through the use of regularly updated templates to reduce errors.
• Serve as communication liaison between gift officers, donors and Peabody and central DAR partners throughout gift agreement process.

Pledge Reminders:

• Support the fulfillment of gift commitments through a careful and thorough semiannual pledge reminder process
• Prepare and send, or staff gift officers to send pledge reminders as appropriate for all open pledge commitments at $10,000 or more to the Peabody Institute
• Refine system to track and update all open pledges of $10,000 or more to the Peabody Institute
• Supports the gift acknowledgment process to ensure donors receive timely communications from the dean, gift officers, and academic partners for gifts and pledge payments, gifts-in-kind, and planned gifts.

Donor Relations Support

• Provides support for development and alumni relations events, which may include preparing invitations, tracking RSVPs, creating nametags, procuring event parking, supporting event set up and clean up.
• Generates mailing lists and labels to support donor relations touchpoints and special events.

Minimum Qualifications

• High School Diploma or graduation equivalent
• Three years related administrative experience
• Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula

Preferred Qualifications

• Bachelor’s degree
• Experience using a constituent relationship management database (knowledge of Salesforce-based platforms a plus)
• Experience working in higher education
• Interest in the performing arts 
• Must be proficient in using various software applications, especially Microsoft Excel (ability to manipulate data into user-friendly documents).
• Must demonstrate the ability to multi-task and function in a fast-paced environment.
• Proven organizational skills and attention to detail are required.
• Able to establish and maintain good relations, be responsive, and communicate and work effectively with alumni, donors, faculty, volunteers, guests, and colleagues.
• Requires sensitivity to the interrelationship of both people and functions within the department