Manager Individual Gifts

Title of Position:                              Manager Individual Gifts
FLSA Status:                                   Exempt
Department:                                   Development
Reports to:                                     Senior Director, Major Gifts
Positions reporting to this position:   None
Salary                                            $90,000 - $95,000

About Win - Women in Need
Win is dedicated to breaking the cycle of homelessness by providing transitional and supportive shelters for women-led families. Many of our families have escaped domestic violence and strive to keep their families together and safe. Win’s Income Building Program supports our clients by facilitating their transition from unemployment to employment and helping those already employed to improve their circumstances. This includes increasing wages, moving from part-time to full-time work, securing health benefits, and transitioning from off-the-books to on-the-books positions. Additionally, Win offers financial literacy workshops to equip our clients with essential skills such as budgeting, bill paying, and basic fiscal management. Win’s current operating budget is approximately $150 million, with $14 million raised privately through private and corporate funding, supporting programs and services including the Income Building Program and Camp Win.

Purpose of the Opportunity
The Manager of Individual Gifts is responsible for identifying, cultivating, qualifying, and soliciting mid-level ($1,000-$4,999) donors to raise significant revenue for Win. Reporting to the Senior Director, Major Gifts, the Individual Giving officer manages aspects of the individual donor programs (events, communications content, solicitation) to raise funds and donor commitments in support of Win programs.
Key Accountabilities

Donor Relations and Cultivation
• Manage portfolio of donors supporting from $1,000-$4,999, including annual giving, from communications and engagement to solicitation and stewardship.
• Coordinate donor experiences involving Development and Program teams, including strategy development and preparation of briefing documents, formal proposals, and logistical support.
• Oversee the acknowledgement and recognition processes for mid-level donors, ensuring immediate, tailored, and accurate correspondence to donors, and on-going appreciation as appropriate.

Research and Metrics
• Regularly provide reporting on mid-level financial progress as it relates to overall goal.
• Work closely with the Director of Development Operations to develop systems and methodology to identify/qualify new Win donors.
• Analyze donor data and fundraising metrics to assess performance, identify trends and share key learnings to inform strategic decision-making.

Data-Driven Approach
• Ensure the maintenance of accurate and up-to-date donor records in Salesforce, Win’s CRM database, with a focus on data hygiene. Work with the Development staff to ensure fulfillment and implementation.
• Track and report activities and progress towards goals through the fiscal year.
Events and Collaboration
• Participate in planning and staffing specific fundraising events.
• Other duties as assigned, including ongoing support of appeals, campaigns, donor communications, and marketing.

Essential Functions
• Represent Win’s mission and programs to external parties by building and maintaining strong organizational knowledge.
• Perform other related duties as assigned.
• Must be able to sit at a computer for a majority of the work day.
• Must use public transportation to travel to Win sites and other related meetings and events.

Qualifications
· Commitment to Win’s mission, vision, and values.
· BA and 2-4 years of experience in successfully managing and coordinating an individual donor program.
· Proven organizational skills including the ability to manage multiple tasks and projects simultaneously and produce high quality results quickly and on time.
· Take initiative and be creative in developing and maintaining sources of support.
· Excellent communication skills, both verbal and written, required.
· Proficiency in Microsoft Office including spreadsheets and presentation applications.
· Knowledge of fundraising software (salesforce) is a plus.

Core Competencies
• Leading Others: Demonstrate flexibility, adaptability and initiative. Engage the team to achieve high standards. Be visionary and able to help create and realize Win’s vision for the future.
• Facilitating Change: Support critical large-scale changes. Inspire and motivate others. Develop and meet challenging but achievable goals with the clients’ well-being in mind.
• Managing Performance: Monitor performance against standards set by Win and funders.