Individual Giving Manager

Organization Overview 

United Friends of the Children empowers current and former foster youth on their journey to 
self-sufficiency through service-enriched education and housing programs, advocacy, and consistent 
relationships with a community of people who care.

Founded over 40 years ago, United Friends’ is a leading provider of youth development services to 
current and former foster youth in Los Angeles County. Through its housing and education programs, 
the organization has helped thousands of young people imagine and actualize their own dreams and 
futures. All programs are grounded in a relational model. At United Friends, youth build 
long-lasting, developmental relationships between young people and caring adults, as well as 
connections to nourishing peer and community support systems. Around those relationships, United 
Friends wraps an array of supportive services to help youth successfully transition to adulthood. 
Operating 11 housing sites around the county, United Friends’ housing program provides current and 
former foster youth with a stable place to live and targeted services that promote their long-term 
economic stability and wellness. Serving students from the sixth grade through college competition, 
United Friends’ education program reverses abysmal educational outcomes for foster youth by 
ensuring they graduate from high school and college. As a result of services, United Friends alumni 
have greater housing and economic stability, higher educational attainment and a stronger sense of 
community and emotional wellbeing.

Position  Overview   

Reporting to the Director of Development, the Individual Giving Manager will work within the 
development department to primarily grow individual giving at all levels. Responsibilities include 
managing direct appeals, targeted campaigns, donor prospecting and acquisition strategy, donor 
portfolio management, and donor stewardship. In collaboration with the development team, this 
position will be responsible for creating and executing events and multichannel communications 
targeted to individual donors and prospects. As part of a small development team, the Individual 
Giving Manager will also support other development activities, including signature events like the 
annual gala, as needed.

United Friends currently implements a hybrid work environment, whereas our staff’s residence is 
their primary place of work. This position will work full-time hours, Monday- Friday, and report to 
the downtown office, as needed. Some evening and weekend work may
be required.

Duties and responsibilities

Individual Giving
• Manage a personal portfolio of 100 mid- and major-level donors and prospects, including 
developing and executing cultivation, stewardship and solicitation strategies.
• Working with the Development Director, design and implement a robust donor acquisition plan to 
increase the number of individual donors and overall individual giving through targeted strategies 
for small, mid, and major donor prospects.
• Oversee strategy, execution and attendee follow-up of board-led donor cultivation events, 
including timeline, marketing and outreach, and logistics.
• Develop and execute cultivation and stewardship strategies, including personalized thanking and 
reporting activities, as well as donor engagement through site-visits, volunteer opportunities, and 
events, among other targeted opportunities.
• Conceptualize and oversee the implementation of the recognition program for individual donors at 
all giving levels.
• Together with the Director of Development, lead major gift prospect research and management and 
create specific plans for major gift cultivation, solicitation, and stewardship throughout the 
year.
• Working with development consultants, manage direct appeals and year-end and spring individual 
giving campaigns including writing copy, list management, printer communications, and coordination 
of personalized touches for major donors.
• Manage Salesforce database by tracking and analyzing donor data, pulling campaign and event 
prospect lists and donor reports, reviewing and updating portfolios for CEO and development team, 
and utilizing data to inform campaign goals and strategies.
• Coordinate with communications and fundraising consultants to develop print, digital and radio 
copy for fundraising and marketing campaigns targeted at individual donors that align with UFC’s 
messaging and communication strategy.
• Create and maintain department calendars related to individual giving campaigns, and 
communications.

Other Fundraising Duties:
•  Support the Director of Development and Sr. Coordinator, Events and Communications in vendor 
management, communications and other event-related activities as needed.
•  Support Director of Development in creating post-event donor cultivation and stewardship 
strategies to follow up with individual event attendees (particularly those who are guests of board 
members, honorees and corporate partners).
•  Build donor reports, such as team raise to-date summaries, for development team and board 
meetings.
• Perform other duties as assigned.

Direct reports

• No direct reports

General United Friends Responsibilities
• Act as a role model within the organization to uphold and implement United Friend’s 
organizational values:
o Embrace program evaluation that leads to excellence and impact.
o Build effective and empowering partnerships with the youth and community.
o Create a fun and exciting environment that inspires learning and innovation.

o Communicate openly, honestly and with humility across all groups.
o Work together as one organization.
 

Required Qualifications
•  Passionate about United Friends’ mission and commitment to young people in foster care
•  Bachelor's degree + 4 years of related experience in a non-profit fundraising/development 
department
•  Individual gift solicitation experience required + demonstrated successful donor pipeline 
management
•  Excellent writing and communication skills
•  Track record of handling confidential donor/constituent information with sensitivity and 
integrity
•  Ability to successfully manage the completion of multiple projects simultaneously, often with 
shifting priorities, while working under direct supervision or independently
•  Experience with prospect management systems and working within constituent databases
•  Ability to establish and cultivate respectful relationships with people from diverse 
backgrounds
•  Demonstrated ability to effectively work as part of a team
•  Conveys thoughts and ideas clearly, listens well, communicates in a solution-oriented 
manner
•  Takes initiative and works well independently and collaboratively
•  Leads self and others to meet high expectations consistently
•  Demonstrates competency with Microsoft Office Suite

Preferred Qualifications
•  2+ years experience and proficiency working in donor databases such as Salesforce 
required.
•  Competency in design programs InDesign, Illustrator, or Photoshop