Director of Philanthropy Operations
- Employer
- St. Louis Symphony Orchestra
- Location
- Saint Louis, Missouri
- Salary
- 70,000-75,000
- Posted Date
- Oct 16, 2024
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- Position Type
- Fundraising, Donor Relations, Fundraising Administration, Other Fundraising, Programs, Program Administration and Management, Administrative, Information Systems
- Fields
- Arts
- Employment Type
- Full Time
REPORTS TO: Chief Philanthropy Officer
SUPERVISES: Philanthropy Database Manager, Philanthropy Data Entry Coordinator, Philanthropy Operations Coordinator, Philanthropy Associate
POSITION SUMMARY:
As a key member of the Philanthropy Management Team, the Director of Philanthropy Operations is responsible for operational efficiency, analytics and data accuracy that will position the St. Louis Symphony Orchestra (SLSO) for long term fundraising success. The ideal candidate will support fundraising through oversight and continuous improvement of philanthropy processes, systems, and data analysis for the Philanthropy team. This hands-on individual will oversee the Philanthropy operations team responsible for day-to-day gift processing, reporting, data extractions, analytics, and logistics.
FUNCTIONS OF THE JOB:
- Supervise the team responsible for philanthropy operations and analytics processes. Develop and implement strategies to increase effectiveness and efficiency of philanthropy operations processes. Ensure effectiveness and accuracy of gift and pledge processing, tributes, acknowledgements, and donor fulfillment. Create/maintain philanthropy “dashboard” and reports to track progress toward key priorities and goals. Analyze reporting and data extractions for accuracy and effectiveness in driving donor development strategies; work closely with Philanthropy leadership team to ensure departmental needs are met. Ensure current documentation of philanthropy business processes and Tessitura systems policies. Collaborate closely with Finance and Marketing Departments to ensure cross-departmental needs are met. Track and consistently follow Philanthropy Department calendar of events, mailings, and other scheduled activities to ensure the Philanthropy schedule and workflow are strategically timed. Oversee the communication of the Philanthropy calendar with other departments to ensure the SLSO organization is apprised of all Philanthropy activities.
POSITION QUALIFICATIONS:
- Bachelor’s degree in business, analytics, non-profit management, or related field or equivalent experience is required. 3 years of Tessitura or fundraising database experience in a nonprofit institution preferred. Strong project management experience. Demonstrated analytical experience generating, extracting, and manipulating data reports to drive institution strategic direction. 1-2 years of supervisory experience preferred.
Skills and Abilities:
- Ability to set priorities, manage workload, and perform diversified duties while managing others. Strong database manipulation skills and ability to observe and detect subtle variances in database files. High level PC skills: including MS Word, Excel, Outlook, and database management software. Excellent attention to detail and strong writing and organizational skills. Ability to handle sensitive information and maintain confidentiality Excellent verbal and written communication skills with the ability to maintain a positive work atmosphere. Exceptional logical thinking regarding database information and management, including problem-solving and data analysis.
The SLSO embraces a world in which every life is enriched through the power of music. We are committed to cultivating a culture of inclusion and connectedness where a diverse team of employees can grow and thrive. The collective sum of our employees’ individual differences, experiences, knowledge, self-expression, and talent are represented in our culture, innovative spirit and the SLSO’s achievements. In recruiting for our team, we welcome candidates’ uniqueness in culture, social identities, expression, and viewpoints. The SLSO is an Equal Opportunity Employer.
About the St. Louis Symphony Orchestra
Celebrated as one of today’s most exciting and enduring orchestras, the St. Louis Symphony Orchestra is the second-oldest orchestra in the country, marking its 144th year with the 2023/2024 season and its fifth with Stéphane Denève, The Joseph and Emily Rauh Pulitzer Music Director. Widely considered one of the leading American orchestras, the Grammy® Award-winning SLSO maintains its commitment to artistic excellence, educational impact, and community collaborations—all in service to its mission of enriching lives through the power of music.
The core of the SLSO’s artistic foundation is its dynamic partnership with Denève, whose energetic musicianship, visionary storytelling, and collaborative spirit have created stronger connections with local and visiting artists, as well as advanced the SLSO’s role as a leader in music education. The SLSO musical family also includes two resident choruses: the St. Louis Symphony Chorus, founded in 1976, performs choral-orchestral music from the Baroque era to today; and the St. Louis Symphony IN UNISON Chorus, founded in 1994, focuses on the performance and preservation of music from the African diaspora. The St. Louis Symphony Youth Orchestra, founded by Conductor Laureate Leonard Slatkin in 1970, is the region’s premiere training orchestra for high school and college students.
In March 2023, the SLSO broke ground on a 65,000-square foot expansion and renovation of the orchestra’s home, Powell Hall—the first major renovation project at the historic Grand Center building since it became the SLSO's permanent home in 1968. Led by the internationally acclaimed architecture firm Snøhetta, the project will transform the audience and artistic experience while protecting Powell Hall's historic character and celebrated acoustics, creating a state-of-the art center for community, innovation, and powerful music experiences. While construction is underway, the SLSO will perform throughout the community. The revitalized Powell Hall will open in 2025 to coincide with the building's centennial.
An integral part of the vibrant St. Louis community, the SLSO enjoys a long history of robust and enduring artistic collaborations with individuals and organizations locally and around the world. Orchestra musicians share dozens of education and community performances throughout the region each year at medical facilities, places of worship, community centers, and schools. For 20 years, the St. Louis Symphony Orchestra: Live at the Pulitzer series has highlighted today’s leading musical voices through innovative performances in collaboration with, and reaction to the exhibitions at, the Pulitzer Arts Foundation. The SLSO has served as the resident orchestra for Opera Theatre of Saint Louis for more than 45 years. The orchestra also continues to foster new artistic collaborations, including a chamber music collaboration with The Sheldon in 2023/2024, as well as regular partnerships with The Muny, The Big Muddy Dance Company, the Saint Louis Art Museum, and others. Beyond the St. Louis region, the SLSO's impact is realized through Saturday night concert broadcasts on St. Louis Public Radio and Classic 107.3, acclaimed recordings, regular touring activity, and a digital portfolio that includes a robust online education platform with curriculum materials, interactive programs, activities, and learning opportunities for all ages.
Since the arrival of Marie-Hélène Bernard as President and CEO in 2015, the SLSO has aligned its mission to make music more accessible, while fostering a culture welcoming to all. Building on its momentum, the SLSO serves as a convener of individuals, creators, and ideas, and is committed to building community through compelling and inclusive musical experiences. As it continues its longstanding focus on equity, diversity, inclusion, and access, the SLSO embraces its strengths as a responsive, nimble organization, while investing in partnerships locally and elevating its presence globally. For more information, visit slso.org.
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