Strategic Partnerships Manager

Job Summary:

The Strategic Partnerships Manager is responsible for the continued meaningful involvement of RMHCDC’s Foundation Partner and longest and largest donor source, McDonald’s Restaurants (Owner/Operators). The Manager will work to identify and coordinate opportunities to engage and steward relationships between the organization and the DC Metro Area Owner/Operators. This position will ensure Owner/Operators and their staff remain connected to the overall impact and mission of RMHCDC. This position is also responsible for securing and growing philanthropic support from other identified strategic partners for a wide array of organizational priorities.

This position reports to the functional lead of Development and will work collaboratively with the RMHCDC Board of Directors and across all staff departments. 

Duties/ Responsibilities:

• Manage the Owner/Operator engagement strategy including the optimization of direct donations, Round-Up Campaign, Donation Box, Global Mobile App, and Penny per Happy Meal programs.

• Manage Owner/Operator needs for donation box maintenance, replacement, and installation.

• Maintain relationships at the General Manager and Crew Leader level of each store.

• Assist with marketing, including collateral materials related to donor engagement and retention (website, Facebook, email, print media, etc.).

• Support the President and CEO and Functional Lead of Development with engagement of Partnership and Owner/Operator Central Business Unit (CBU) relationships – draft impact report for presentation at quarterly CBU meetings.

• Establish and maintain strong relationships with store and restaurant Owners/Operators and McDonald's third-party partners to foster long-term support for the organization.

• Educate owners/operators about the organization's mission and programs, highlighting the impact of their contributions.

• Execute weekly store visits to McDonald's restaurants across the DMV.

• Manage the Round-Up Incentive programs and quarterly challenges including the coordination of community awareness events. 

• Promote the organization's round-up program, encouraging participation from businesses and providing necessary materials and training to staff.

• Regularly follow up with participating owner/operators to assess the success of campaigns, address any concerns, and report on the progress and outcomes to the organization.

• Provide ongoing training and support to McDonald’s stores/staff on how to effectively communicate the round-up program to customers.

• Manage information tracking processes regarding acknowledgement, recognition, on-going communications, and continued cultivation of partners to enhance their relationship with RMHCDC and increase the likelihood of continued contributions.

• Collaborate across departments to engage partners in program opportunities.

• Manage and update partner relationship and fundraising database and prospect lists.

• Represent the organization in position related speaking engagements.

• Other duties as assigned.

Supervisory Responsibilities:

• Intern(s) on occasion

Required Skills/Abilities:

• Leadership: Possesses strong organizational skills; Able to lead and motivate individuals and teams. Displays high integrity and honesty.
• Customer Service Oriented: Exhibits an attitude of service, making every effort to build positive relationships internally and externally. Presents a positive image of the organization in all communications.
• Relationship Builder: Excels at building partnerships, influencing, and fostering teamwork. Works collaboratively within and across organizational boundaries to achieve common goals.
• Problem Solver: Works well under pressure to meet goals and deadlines. Takes initiative, able to multi-task, make decisions, come up with creative solutions, and work alone as needed to set and meet targets independently. Perseveres through challenges with a positive outlook and adaptability.
• Project Management: Able to effectively manage multiple projects and respond to changing priorities. Sees projects through to completion, with focus on deadlines and budget.
• Communication: Exceptional communication skills including verbal, written and presentation formats. Interacts with diverse groups of people with clear and concise presentation of organizational goals.
• Proficient in Neon CRM (or similar database), MS Office Suite, Outlook, Excel, Meta Business Suite; Adobe Creative Suite; willingness to learn additional programs.
• This role requires extensive driving to various McDonald’s locations, along with travel to support organizational needs, and includes some night and weekend work
• Self-starter who can manage and deliver projects to timelines.

Education and Experience:

• A bachelor’s degree or equivalent experience.
• 3-5 years of fundraising and development experience, preferably with a nonprofit organization.
• Experience with managing a stewardship program.
• Experience with public speaking and representing an organization at community events and appearances.
• Experience with research, proposal writing and submission.
• Experience with fundraising, contact management or other database software.
• Comfortability with driving long distances within the DMV area. 

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is occasionally required to lift up to 10 pounds.